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Native Access 2.0 not showing any Legacy Products
I've been trying to install the classic piano collection specifically for the New York Concert Grand and have been following all the steps on legacy installation page but for some reason I can't get them to show up. I have toggled the option to show discontinued products but after restarting and even reinstalling, the…
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Hardware Transfer
I need to transfer the licences of my S88 MK2 and Maschine MK3 to a new buyer. I never redeemed the Komplete Select software for the S88 MK2 since I've owned Komplete Ultimate for a long time. Since he's new to the NI ecosystem, I want to know whether he can still redeem it when he takes ownership of the keyboard and which…
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Kontakt 7 is missing from native access
Recently reinstalled win 10 and now trying to reinstall all my ni software. I have komplete 14 and use kontakt 7 but there is no kontakt 7 to be found in native access only kontakt 8 player. Anyone had this happen or has any advice?
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Kontakt guitar samples for Roli
Hello All, or Native Instruments Support Team, I am writing regarding my recent purchases of Kontakt (full version) and Session Guitarist – Electric Vintage. Before purchasing, I was aware that Kontakt-based guitar libraries do not natively support MPE. However, I had previously seen a documented workaround demonstrated…
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firmware update 1.6.0
According to Google AI I need to installl 1.6.0 firmware for my Maschine mk III. I am running MacOS 15. I am currently on 1.4.5 Is there such a thing, and if so where/how do I proceed? Thankyou
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No more S2, S3 and S4 new - only MX2 ?
hi, I don't know for other countries, but in france, we cannot buy any new S2 mk3, S3 and S4mk3 ! only MX2 is available for first this type of NI controlers (exlude Z1,X1 S5, S8 ) the 5 main ressellers official in france, spain (maybe all europe) are labeled : This product is currently not available for sale. is any MX3…
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Stuck at serial screen
I bought a refurbished keyboard from NI Direct on Reverb. The keyboard won't accept the serial # saying it's already been used. I can't request a transfer because I have no info on the original owner. I emailed support, and they told me I can still use the keyboard. But I want to get past the "enter serial" screen. And…
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Complete failure of midi and control surface S88 mk3
I have had the night from hell. I've had my S88 MK3 for a while, but was v busy with work so only now getting round to setting it up properly. I've done 7 midi templates for some of my ext hardware and went well and worked well (-no NRPN). Today I started setting up Logic, but it has been impossible. I have followed all of…
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My Perform FX will stay engaged even when I'm not touching the touch strip. Any way to fix?
Hello, y'all. I've noticed after some use with the MK3's touchstrip that Perform FX will stay engaged even when my finger isn't touching it. The frequency/length/position/etc (depending on the fx) will still register when touchstrip is in use, as will the LEDs above it, but after taking my finger off it will perform as if…
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Unable to install "Hardware Connection Service", since it is not listed
Hello, I am trying to make my Kontrol S61 MK3 work with my macbook pro m1pro (sonoma). But I am stuck at the step "install Hardware Connection Service", since this is not listed in Native Access at all. I did the following steps: Install NI Access Upgrade firmware to 1.57 I think, the device still display "Add your serial…
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is it possible to use Traktor S4 Mk3 with something other than TraktorPro ?
hello everybody, I´m so near to enrage: 2 days ago TraktorPro again erased 1/3 from my track collection although I only selected 2 tracks in the list this time back-up from the day before helped a lot, but this was the last issue what deleted the confidence to TraktorPro and/or NI so, is it possible to use Traktor S4 Mk3…
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Native Instruments refused to provide a copy of the invoice for a product purchased on their website
Why Native Instruments refused to provide me a copy of the invoice for a the Keyboard M32 I purchased on their website?
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DAW mode malfunction with Logic Pro
I've recently acquired my new Kontrol S61 MK3 in hopes of the wonderfully seamless workflow heaven seen so many times all over youtube. I've already started support tickets with NA and Sweetwater (my vendor). Until that ball gets rolling, I'll try here. The problem: The actual keyboard is new and in perfect condition.…
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Unpredictable Audio Cutouts on S4 MK3
Hello everyone, during a set, the music randomly stops, even though the track appears to be playing and the channel faders are active. But the master output shows no signal, and there's no sound. Restarting both the controller and software brings the sound back, but the issue returns unpredictably. What’s weird is that the…
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vst3 file missing
the vst file for DAW is missing. i found closed thread and I saw other people have the same problem. i do not have plugin file installed anywhere on my computer. searched every vst folder i have, only guitar rig is missing. standalone app works fine but i am unable to load it into my fl studio. reinstalled but problem…