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Komplete Purchased, Card Charged, but NI Removed My Order & Won’t Open A Support Ticket??
Hey everyone, it feels weird to jump into such a frustrating first post after using NI products (mostly) without a hitch for 10 years, but I figured the community could help. I purchased an update to Komplete 15 since I got a new system and almost nothing in Komplete 10 would work anymore. Card was immediately charged, but…
The "Locate Product Content" in Native Access 2 is a welcome addition but did not find most content.
I just installed a new motherboard and CPU into my PC. I did a fresh Windows 11 install to make sure there were old drivers kicking around. I'm going through the process of re-locating /installing all of my NI libraries and it's still a bit of a nightmare. I used the "Locate Product Content" feature in Native Access 2 but…
[NKS] Freelance Soundlabs 3rd Party NKS Libraries for Komplete Kontrol / Maschine
NKS Compatible Libraries Available Here: Freelance Soundlabs has been developing and supporting NKS libraries to add support for 3rd party instruments for 10 years since Komplete Kontrol V1 and through your feedback have been able to constantly improve library mappings to offer what users are asking for. All feedback is…
Komplete Kontrol 3 - Slow previews (KBDSW-7936)
Since the last update, the previews have become really slow to navigate. I used to select a preset and scroll through them using the arrow keys on my keyboard, but now every preset takes more time to load than it used to, making the Komplete Kontrol experience very sluggish. Previously, the navigation was almost instant,…
Can anyone help me relocate my NI libraries from my Internal to an external drive?
Hi. Excuse me if this has been asked and answered before, but can anyone help me relocate my NI libraries (kontakt et al) to my external SSD? My internal 1TB SSD is at the limit of recommended space used, and I have a 4TB External SSD with plenty of room to spare. Would it be easier to use Native Access and uninstall…
I Bought NI 15 Ultimate and added all of the serial numbers but some plug-ins is still not activated
Hello, my name is Tong. Just as the title. I bought NI 15 Ultimate and added all of the serial numbers, but some of the plug-ins is still "demo" after I installed from Native Access. Such as "Cuba", "Vintage Organs", "Symphony Essentials Woodwinds Solo"…The plug ins that working well include "Damage", "Mallet Flux",…
Kontatk 7 Recalling - Can't Click OK - Ableton Live 12 - macOS Sequoia
Hello, I am currently experiencing an issue after setting up my new Mac and installing all necessary software. When attempting to open an Ableton Live session, the standard Kontakt relinking prompt appears. However, I am unable to proceed past this point as the "OK" button is unresponsive, causing the application to hang.…
Products showing up in "DEMO" mode...
Some of my products are showing up in "DEMO" mode both in Native Access and within the Kontakt player within my DAW (Mainstage). I have followed this article to a "T" and none of the suggestions seem to have corrected my issues.…
KOMPLETE AUDIO out of stock
Hello ! Simple question : when can we hope for new stock with audio 2/6 ! Thanks
Can I move .nkx files to another directory?
As the title says. I want to move these huge files out of my "documents" folder on the C: drive because they're hogging space and I can't install other content (to say nothing of being able to install anything else that automatically goes to C:). Can they be moved somewhere else such as the drive that I use to hold my…
scarbee jay-bass, mm-bass and pre-bass keyswitches/articulations list?
I looked at the manual for each, but it talks about one or two keyswitches which do not correspond to the keyboard notes. Where can I find a list of what each of the red keyswitches does, both below and above the playing key range? Thanks.
Issue with Komplete and Plugin Installation on Maschine MK3
Hi everyone, I recently purchased a Maschine MK3 and registered the product in Native Access, following all the necessary steps. According to the package, it should include Komplete Select for free, which promises around 8 GB of plugins, including the “The Gentleman” piano. However, I can’t seem to find this plugin…
Struggling with Komplete Audio 6 Mk2 on Mac Mini M4 and Ableton Live
I recently got a Mac Mini M4 and have been having a nightmare trying to get my Komplete Audio 6 Mk2 to work with Ableton Live. The OS recognizes the card and everything seems fine until I try to use it with professional audio software. Ableton Live sees the card, but when I select it as the input and output, I get a…
Connecting Native Instruments Komplete Audio 2 to an amplifier via RCA - will it work?
Good morning I want to buy Native Instruments Komplete Audio 2 this card has outputs for a large "balanced" stereo jack, can you connect a 2 x Jack Mono to 2 x RCA Mono cable to these outputs and connect it to a Hi-Fi amplifier via the RCA inputs Will this work properly and work in stereo? THX
KOMPLETE 15 - A little confused on upgrade prices and consequences of downgrades
I upgraded from KOMPLETE Standard 14 to KOMPLETE Ultimate 14 last year. Great, no problem. The other day I upgraded from KOMPLTE 14 Ultimate to KOMPLETE 15 Standard for a price of $199 USD. At the time the upgrade from KOMPLETE 14 Ultimate to KOMPLETE 15 Ultimate was $399 ("my price") and is currently more than I wanted to…
Upgraded to Komplete 15 Collectors Edition 12/15 for $599. Then 12/16, price dropped to $479.20
Upgraded to Komplete 15 Collectors Edition from Ultimate on 12/15/24 for $599. Very next day 12/16/24, price dropped to $479.20 Is there any way I can get a refund of the difference or at least credit to buy additional software. I've created a support ticket in regards to this and I'm truly hoping NI would do the right…
General question about Komplete
I have a question about the Komplete upgrades. I already own Komplete 13 Select from my Maschine MK3. I also bought an Upgrade for KSelect 13. The content of my sounds library looks very much like a Komplete 13 Standard library. I would like to buy a new Komplete Kontrol S61 MK3 keyboard, that comes with Komplete 15…
The best external drive/specs for Komplete libraries - in your experience?
Hey all, sorry for the long post but I want to get this right. I use a MBP - a 2019 i9 with 32GB RAM, a 1TB SSD and 4 x Thunderbolt 3 ports (USB-C). It's still great at running Logic Pro with my small but beloved collection of NI goodies (Battery 4, Monark, Sanner XT and a few others). As a new Komplete 15 CE owner, I now…
Komplete 6 mk1 won't connect to Mac
Hi, after years of fine operation, my Komplete 6 Mk1 stopped connecting to my (same) mac (12.7.6). Usb light just keeps blinking, whatever I try, and the Device updater won't see it. Just for a weird brief moment, after replugging the USB a the device for the zillionth time, I got it to stop blinking, and managed to see…
cannot download complete start
hello everybody I've recently had this issue where every time I try to download the NEW komplete start bundle I cannot get the new sound/plugins included to show in native access (which is the jazz drum kit and the free sampler) now I have gotten the previous komplete start bundle before and had no issues but I've only…

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New questions

Kontakt 7 won't open as stand alone, and libraries all opening in weird demo mode
I had a project in Ableton 12 that had 3 instances of Kontakt for different sections of my track. The track gave me an error notification and force closed Ableton. Since then, I've run into the following problems. initially the drive that holds my kontakt libraries, disappeared, and didn't become active again until I…
Komplete Purchased, Card Charged, but NI Removed My Order & Won’t Open A Support Ticket??
Hey everyone, it feels weird to jump into such a frustrating first post after using NI products (mostly) without a hitch for 10 years, but I figured the community could help. I purchased an update to Komplete 15 since I got a new system and almost nothing in Komplete 10 would work anymore. Card was immediately charged, but…
Automation disables once I try to export audio
I'm new to Kontakt, I think I'm using the free version of Kontakt 6 right now, and I'm using Ableton Live 10 Suite. But I automated the the vibrato of Spitfire's Solo Strings Library, and each time I hit export, the automation grays out, and the strings are exported without the vibrato automation. Everything is fine in…
Midi Keyboard sounds great, then rattles, then good.... ad infinitum
I have a Yamaha p-95 midi out to Komplete Audio 6 MK2 and using Kontact. I can get a beautiful instrument sound through my connected amp and then the sound rattles, but on key to what I'm playing, then sounds good, then rattles in key…. back and forth. My use case is to play different instruments through my mac in…
exporting audio output maschine cannot be wrriten
when im trying to export a specific sound this is what happend. also while im trying export whole project it export all but no sound its only export the files without content
Traktor Kontrol D2 spare parts? / Repair?
Hello, I recently acquired two used Kontrol D2 for my setup on eBay. Considering how old they are by now they are in a decent shape, far from mint but still good looking. Were described as fully working but which is - apart from a little detail on one unit - true. As I got both units together (in one sale) for a price that…
Two additional send & return methods in Traktor Pro 4?
Hello, I hope that I can make my suggestion for the developers via this community? I am a passionate Traktor consumer myself and I noticed that there has been a send & return since the beginning. Therefore, I ask directly with the hope that you can pass it on further, is it possible to integrate two additional send &…
Issues with Maschine 2 Plug-In and Maschine Mikro MK3 in Logic Pro
Hi there, I'm experiencing an issue with the Maschine 2 Plug-In in Logic Pro and the Maschine Mikro MK3, which I haven't been able to resolve yet. In my project, I've set up a bussing system to route each pad to a separate track (similar to the tutorial I watched - https://www.youtube.com/watch?v=-e9kAilOzOU&t=1s).…
Search Field Tractor 4 Pro
Boa tarde, Eu tenho uma pasta em que no final de cada musica coloco o ano correspondente, assim como identifiquei o ano no campo correspondente de cada musica no app de musica da apple. A minha surpresa é que quando abro a pasta onde elas se encontram e procuro por ano (por ex: 1984) aparece todas correspondentes a esse…
Track Collection
I'm Using Traktor 4. A Part of my music collection is on an external SSD. When I Select Files form the colletion on the external Drive to put it in a playlist it is oké. when I close Traktor and open it again it can't find the files in the playlist that came from the external SSD Why is that?