Freezing Issue in Komplete Kontrol 3.4.1 / Komplete Mkii Keyboard Not Working!

arya44

Hello. I saw the posts about KK 3.4 freezing. I had 3.4.1 downloaded today so I was hoping this is not the case since I saw someone mentioned that they had luck and their KK 3.4 freezing issue was gone with 3.4.1. Well that wasn't my case. After I removed KK 3.4.1 and reinstalled it and then removed KK .db3 file and tried to reopen after restart (I also deleted registry value along the way after OS app removal and before reinstalling) still didn't make a difference. I'm resorting back to 3.3.4. The problem I have is interesting. It doesn't hang in the middle of the plugin scan, rather goes all the way to the last plugin scan count, but then doesn't do anything after that. In the past I know there was a trick to press Esc (Escape key) and it would load the app GUI but for this version Esc doesn't do anything. Also I just realized after Komplete Kontrol software 3.3.4 came to effect on the screen (plugin scan was successful) my Komplete Keyboard Mkii wasn't lighting up the options for browser, etc. Still just shows the MIDI channels on the display and no lights are on around it! I had the driver installed previously. I haven't used it since late December. Does it mean I need to reinstall the driver?

Hatmando

I have the same issue with KK 3.4.1 standalone freezing on start up. Deleting the user registry entry, reinitializing the KK Database with Anti-Virus off didn't fix it so does anybody have a solution, please?

PoorFellow

Komplete Kontrol 3.5.0 is out m you can test if that helped , else please contact N.I. Komplete Kontrol Support

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Hatmando

Thanks for that, unfortunately 3.5.0 freezes at the same point loading Guitar Rig 5. Time to contact Support I guess.