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Buy / Sell / Trade
I thought I'd get the ball rolling on one of the more popular threads from the old forum. Same as before, a place to put things up for sale. The old thread is here — worth knowing if you want to look through the history of who has been recommended as a buyer or seller.
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Groups in Kontakt 8
In setting up outputs I'm getting Outputs +Groups. In previous versions of Kontakt you disabled the "Groups" through clicking on the Wrench icon and accessing Groups. This doesn't seem to be available in Kontakt 8. Any help would be appreciated.
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HOLIDAYS12FOR9 Discount not applying correct to 360 Sub
Firstly, I have tried to submit a ticket but the ticket page just refreshes to the support hub page over and over making it impossible to create a ticket. The live chat is equally unhelpful and the best I could do was directly send an e-mail, which could take days for a reply, and also post here. It isnt ideal but there…
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Formación Maschine mk3
Hola mi nombre es Pasca soy un recién llegado al chat y al mundo Maschine,la tengo desde hace un par de años y me gusta mucho pero me cuesta un poco entenderla.¿Alguien sabe donde puedo apuntarme para hacer algo de formacion sobre Maschine?Muchas gracias
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Does Traktor Play upgrade work with my set up?
Hello anyone: I'm trying to see if I upgrade to Traktor Play if it will work on my system? I have an older Traktor KONTROL S2 MK and am running Traktor DJ 2.4.1. I do NOT need four friggin' decks (Traktor Pro 4!). Anyone know? Please let me know. Thanks
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Support Schedule
Is there an established schedule for support availability hours? I’ve looked through NI’s sites and have yet to find anything. Maybe I’m looking in the wrong places. Thanks, BnR
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Support during the holidays
With the post-Cyber season and holidays in full swing, we are currently managing a high volume of requests while some of our team members take a well-deserved break. To ensure we can help everyone as efficiently as possible, we’ve made two temporary changes: Submit a ticket: New tickets are now submitted through our…
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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Anyone know how to get NI support to answer?
Hi All. Sorry to make my first post a complaint, but here we go. I've had a ticket open with support since the 5th dec, only received one reply asking for further info and an video of the problem, which I immediately sent. I've then heard nothing for more than a week. I've been chasing the last 3 days and still no…
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Dear Native Instruments – we need some “Ordnung” from you!
Native Instruments as a company has been around for a while. As a result, the total portfolio includes both legacy and new stuff. This is like maintaining an old ruin (like Klosterruine Boitzenburg): you need to get rid of some stuff, keep alive some stuff, rebuild some stuff and create new stuff. All fine, but while doing…
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Ni will not let me check out
I've been trying for over almost 2 weeks to check out with the paid version of Kontakt. I've tried on 3 different computers, 3 different internet browsers, on my iphone, nothing. I've submitted a ticket, and nothing. I'll attach the error and checkout page pics. I've posted comments on FB. I have to just say, I've seen way…
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NI Support seems broken?
For weeks now, I’ve been trying to install libraries to a local disk with plenty of free space — after giving full disk access to every NI app that could possibly need it. Every time I contact support, they send me the same article. Then the ticket goes silent. No follow-ups, no actual troubleshooting… just the same…
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Where to use the NI e-voucher?
Where to use the NI e-voucher code? It is virtually impossible to buy anything right now with it! I have 2 codes - $25 and $99, I can neither stack them or use them individually on anything right now! I was under the impression that you could buy a whole $99 kontakt library (like Ashlight) with it! Why can't NI let…
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How to report insulting private messages?
Hey folks, if a user misbehaves in a thread here in the community there is a button to report that in every post. But how can I reach out to report insulting private messages in the community? I cannot find such a button in the conversation. Just write to one of the mods with a screen shot? Or is there another better way?…
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How long until my serial is sent?
I purchased it 12 hours ago. Got all the emails almost immediately saying it was shipped but I don’t get the serial key and it’s not in the back end license portal. It’s so weird that it’s not instant. I’ve logged a ticket and spoken to the AI who also seemed to log a ticket. How long is this wait normally ally and why on…
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Weird Bug While Checking Out, It destroyed Voucher
I do not know if this is in the proper section (first time poster, my apologies) but I wanted to know if anyone has had any similar experiences to this that I have, in the past, and if they've had experience with Native Instruments reissuing vouchers. I tried to place an order earlier today and used my voucher received…
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Rigid Audio - site re-opened new owners.
EDIT , March 19 , 2025 : Rigid Audio site has reopened but user experiences so far has been varying. Apparently then the IP has been sold and the site has got new owners. As part of that then people have to use PulseDownloader to download and install things. The app in itself IMO leaves something to be desired and e.g. at…
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Plugins I needs
Hi I've seen people on youtube using some NI plugins that I am unable to find. I'd like to get the Yamaha Motif Rack and Nord plugins I'm also interested in the Antonov Guitar plugin Anyone could advise?
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Need To Equalize My Music Files Converted To MP3 From Cassettes And Vinyls
Hello folks, I have some audio tracks from vinyls and cassettes, from way back I've been listening still. I would like to 'clean' them up to sound much better just for listening pleasure. I guess I would need to Equalize the tracks. I have Magix Music Maker Premium 2023, which is really for track mixing. I am looking for,…
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Product Shipping and Upgrading
Hello, I'd like to buy Native Instruments' kontrol keyboard. I live in Turkey. The bundle that includes both the keyboard and the VSTs, etc. is 1,200 Euros on your website. When the product goes through customs, will the physical product's invoice show the full €1,200? Therefore, will I have to pay customs tax on the…
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Sale of artwork by Mark Settle (DJWORX) - includes NI products
If you were not aware, Mark Settle (who ran the DJWORX site) now uses the WORXLAB name and produces art prints of classic DJ gear. He's having a sale that ends November 28 so grab what you can now! Link To Shop https://www.instagram.com/p/DPOQZnYDGIo