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Buy / Sell / Trade
I thought I'd get the ball rolling on one of the more popular threads from the old forum. Same as before, a place to put things up for sale. The old thread is here — worth knowing if you want to look through the history of who has been recommended as a buyer or seller.
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📰 Native Instruments is in preliminary insolvency proceedings
[info callout] 📢 [01/29] Statement from Nick Williams, CEO of Native Instruments Uh oh… 😐 According to an article by Create Digital Music (CDM), Native Instruments is currently undergoing preliminary insolvency proceedings: Native Instruments GmbH is in preliminary insolvency | CDM To access and read insolvency documents:…
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MX2 Connect and settings
I bought the MX2 console yesterday, I installed Tractor pro 4 .. In the settings (audio setup) what should I choose? It doesn't show Mx2 or Asio or anything like that, can someone help me with the setup?
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What is the native instruments team brewing up next?
what’s up native instruments One question what’s the hold up with the new ideas for the consumers / producers I have to say akai been getting busy with there product but I’m a hardcore fan of NI And I do t plan on switching. BUT COME IN GUYS.
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Does Traktor Play upgrade work with my set up?
Hello anyone: I'm trying to see if I upgrade to Traktor Play if it will work on my system? I have an older Traktor KONTROL S2 MK and am running Traktor DJ 2.4.1. I do NOT need four friggin' decks (Traktor Pro 4!). Anyone know? Please let me know. Thanks
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Does NI have a phone support system? Customer Service is doing NOTHING.
I bought a Maschine MK2 for Christmas. Still haven't used it, and I'm getting ready to return it. I can't get the software for the Maschine. I don't have a transfer license, so I sent in the receipt and serial number. Everything the company sends me says "just log in and download the software from Native Access. NATIVE…
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Remix Competition - Tina Charles "I Love To Love"
https://www.instagram.com/p/DTqElrUCh0Z/
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Installing native access onto MPC program
having a difficult time trying to install native access 360 to use as a plug-in on the MPC program
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HOLIDAYS12FOR9 Discount not applying correct to 360 Sub
Firstly, I have tried to submit a ticket but the ticket page just refreshes to the support hub page over and over making it impossible to create a ticket. The live chat is equally unhelpful and the best I could do was directly send an e-mail, which could take days for a reply, and also post here. It isnt ideal but there…
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Formación Maschine mk3
Hola mi nombre es Pasca soy un recién llegado al chat y al mundo Maschine,la tengo desde hace un par de años y me gusta mucho pero me cuesta un poco entenderla.¿Alguien sabe donde puedo apuntarme para hacer algo de formacion sobre Maschine?Muchas gracias
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Support Schedule
Is there an established schedule for support availability hours? I’ve looked through NI’s sites and have yet to find anything. Maybe I’m looking in the wrong places. Thanks, BnR
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Support during the holidays
With the post-Cyber season and holidays in full swing, we are currently managing a high volume of requests while some of our team members take a well-deserved break. To ensure we can help everyone as efficiently as possible, we’ve made two temporary changes: Submit a ticket: New tickets are now submitted through our…
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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Anyone know how to get NI support to answer?
Hi All. Sorry to make my first post a complaint, but here we go. I've had a ticket open with support since the 5th dec, only received one reply asking for further info and an video of the problem, which I immediately sent. I've then heard nothing for more than a week. I've been chasing the last 3 days and still no…
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Dear Native Instruments – we need some “Ordnung” from you!
Native Instruments as a company has been around for a while. As a result, the total portfolio includes both legacy and new stuff. This is like maintaining an old ruin (like Klosterruine Boitzenburg): you need to get rid of some stuff, keep alive some stuff, rebuild some stuff and create new stuff. All fine, but while doing…
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Ni will not let me check out
I've been trying for over almost 2 weeks to check out with the paid version of Kontakt. I've tried on 3 different computers, 3 different internet browsers, on my iphone, nothing. I've submitted a ticket, and nothing. I'll attach the error and checkout page pics. I've posted comments on FB. I have to just say, I've seen way…
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NI Support seems broken?
For weeks now, I’ve been trying to install libraries to a local disk with plenty of free space — after giving full disk access to every NI app that could possibly need it. Every time I contact support, they send me the same article. Then the ticket goes silent. No follow-ups, no actual troubleshooting… just the same…
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Where to use the NI e-voucher?
Where to use the NI e-voucher code? It is virtually impossible to buy anything right now with it! I have 2 codes - $25 and $99, I can neither stack them or use them individually on anything right now! I was under the impression that you could buy a whole $99 kontakt library (like Ashlight) with it! Why can't NI let…
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How to report insulting private messages?
Hey folks, if a user misbehaves in a thread here in the community there is a button to report that in every post. But how can I reach out to report insulting private messages in the community? I cannot find such a button in the conversation. Just write to one of the mods with a screen shot? Or is there another better way?…
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How long until my serial is sent?
I purchased it 12 hours ago. Got all the emails almost immediately saying it was shipped but I don’t get the serial key and it’s not in the back end license portal. It’s so weird that it’s not instant. I’ve logged a ticket and spoken to the AI who also seemed to log a ticket. How long is this wait normally ally and why on…
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Weird Bug While Checking Out, It destroyed Voucher
I do not know if this is in the proper section (first time poster, my apologies) but I wanted to know if anyone has had any similar experiences to this that I have, in the past, and if they've had experience with Native Instruments reissuing vouchers. I tried to place an order earlier today and used my voucher received…