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Scam alert - a quick heads-up for our community 🛑
Hi everyone, We’ve been made aware of a scam involving someone impersonating Native Instruments and members of our team. These messages may offer fake influencer or ambassador opportunities and can seem convincing. These messages are not from Native Instruments. We only contact people through official company channels or…
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Clean My Mac causing a lot of issues with our products. Please read.
Hey everyone, we've seen a lot of issues recently due to Clean My Mac's latest version, it's deleting crucial files or login items necessary for our programs, like the following: Native Access missing products Kontakt missing libraries Komplete Kontrol mk2 keyboards host integration not working. So if you're having a…
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TIP Sequoia adds an extra step when installing NI Hardware (Keyboards or Maschine) and Native Access
I found when updating to Sequoia that Apple now requires many apps and processes to be added to the Local Network for them to function correctly and this seems to include NIHostIntegrationAgent as well as most DAWS, and things like iLok. (It did also ask me to add NTKDaemon but it looks like that is not required) So if…
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Please read : how to get support !
In case that you need guidance contacting support then please read the : How to contact NI Support and How to get in touch with our Customer Care In case of log-in problems : then please notice the "Cannot log-in? Check out our : Account Login & Password Support" beneath the log-in on page. General intro : Otherwise then…
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K7 - how to disable low memory warning?
Hi everyone. Can you please tell me how to disable K7's low memory warning? Thanks!
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License transfer
I recently bought a used mk3 from guitar center. I was told I could get the license transferred but on the NI support it want go any further than letting me upload my receipt and serial number.
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Would love a "sleep mode" for Komplete Kontrol MK3 Keyboards
As a professional composer I tend to like to leave my studio "on" much of the time, and I'm surprised to see there's no kind of time out or sleep mode for the MK3 keyboards. Perhaps the LEDs / Display are robust enough that they can be left on indefinitely - I genuinely don't know - but it seems intuitive that a "time out"…
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Z1 With a Microphone Setup
Is it possible to integrate a microphone into a Z1 setup? - In which - the microphone input is coming in through a separate audio interface, - then integrated into Z1 - and - coming out from the Z1 interface - ??? Thanks. - .
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KOMPLETE KONTROL MK2 S49 PROBLEM (PichBend & ModWhell)
Everything was working perfectly, but since I bought a FATAR VFP3-15 triple pedal compatible with Komplete Kontrol MK2 S49 as this page comments https://support.native-instruments.com/hc/es/articles/360011121018-Lista-de-pedales-compatibles-con-los-teclados-Komplete-Kontrol-MK1-MK2 The pitchbend and Modwheel have stopped…
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Problems with Kontakt 8 serial
Q: Translation inserted by Moderator (translation by DeepL) Good morning everyone, I have purchased Kontakt 8 superior version, the problem is that I enter the serial provided and it installs in demo mode. I have tried to reinstall it several times and there is no way to install it correctly. My operating system is windows…
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Is there a fix for Komplete Control freezing on scanning plugins?
I am just a little confused why plugins that it gets stuck on aren't just skipped and logged as an error in the scanning log such as occurs in daws. Its a little silly to need to hide my vst2 and vst3 folders to even get past the start screen - attempts to actually scan the plugin folders that NKS is suppose to work with…
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Feature Request: detachable controller surface for midi s88 controller keyboard
I can't be the only one unable to use the control surface on my keyboard because of where it sits, tucked under my desk with only the keys and wheels accessible. It would be great if the control section with the encoders and the lcd displays could be detached and could sit separately on my desk, probably front and center…
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Hotcue MIDI OUT Values to Controller's LEDs
Hi, I'm currently mapping Traktor to my Launchpad Mini Mk3. As a reminder if you want your controller leds to follow the different states of the Hotcues here is the corresponding Velocity MIDI message to the 5 states : Cue (available) = 0 Fade In = 25 Fade Out = 76 Loop = 127
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how do I submit the generated crashlog?
I am new and was given an old dj mixer, the usb light is flashing and the device is not recognised by my PC, I have mixxx DJ software, I also don't see any NI drivers in the PC device manager. When the usb cable is connected the device breifly lights up and then just shows the flashing usb symbol. I have tried different…
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Native Access No Longer Recognizes Path To My NA Library.
I have been using my NA library for several months without any difficulty until last week when the NA app began to list only a few of the many licensed NA products that the app used to recognize. The location of the library has not changed since I originally installed the library files. My equipment and licensed software:…
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Future versions of Komplete
I had Komplete 13 Standard and upgraded to 14 Ultimate 2 years ago, I ended up selling this as I didn't use more than 20% of the instruments. I recently bought Komplete Select 15 but not interested in upgrading to Standard, even though it provides great value it doesn't if you don't use most of what's included. I like the…
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Juno 106 ens with Komplete Kontrol
Hello all. I have a few of the Juno 106 ensembles from the User Library (Steven Becker, Nemir Nayeem), but neither will show up in 2025 Komplete Kontrol. I've edited and tagged the instruments, named the bank, and still no luck. Would anyone here know how I could do it? I see it with Reaktor alone, but not with KK. Help!
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KK not responding in Cubase after updating to 3.4.1- on a Mac
Yesterday I updated KK to look at new features for play assist. the new features are not available and now cubase will no longer recognize KK instances. is it possible to to load previous version of KK to get back to where it was before updating to 3.4.1
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poor headphone volume output on S4 mk3
Hi, I'm using the latest version of Traktor Pro 4 (4.11.23), and a S4 mk3 controller. Does anyone else find the headphone output very lame? I'm using Technics EAH-DJ1200 headphones, which have an impedance of 45 Ω, but unless I have red lights showing on the levels on the controller, the headphone volume is usually up to…
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Maschine 3.1.1. BUG - Browsing sounds leads to semi-random selection
Can anyone confirm this bug; When browsing the types of sounds on Maschine mk3 with the 5th knob from the left (lead/bass/etc.) i get semi-random switching for some types, instead of going from left to right as was the case on machine 2.x (tested and working right on v2.x). Same thing happens on Komplete control mk2 61.. I…
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Latest firmware version for X1 MK2 not available via updater?
While troubleshooting a different issue, I found that one of my X1 MK2’s shows it is on firmware 16. The other shows that it is on Firmware 11. The one on Firmware 11 is having issues with using custom mappings on Traktor 4.x.x (it works fine with Traktor 3). 11 shows as the latest available version in the updater. Is…
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Beach ball help-should I upgrade to an M4 MacBook Pro-14 or 16? beach balling currently?
I have Traktor Pro 3 on a 2019 Touchbar MBP i9 9900/Radeon GPU (about 2 weeks before the 16” launch) Traktor 3 is SUPER slow on search-beach balling badly when I swap sources or playlists-I’m guessing partially because of the iCloud storage thing I can’t seem to fix yet. Would the upgrade to Traktor Pro 4 and a new MacBook…
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Identifying instrument presets from an outdated project
I have several projects that used Kontakt instruments and presets with an older version of Kontact. I cannot open them now as it says the instruments have been updated and are no longer compatible with the older plugin that is used in the older project. The instrument libraries still exist, and I have the newer Kontakt…
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…