I bought my keyboard at Guitar Center and they don't service it. I contacted two highly regarded shops that repair all manner of synths and keyboards and neither one repairs NI products. It is long out of warranty.
Thanks for your help!
I think that problem is that it mostly is too expensive to get midi-controller keyboards repaired , too expensive compared to new price. And even getting a price quote can cost you , I dunno $ 100 - $ 200 , and then because repairs are too expensive then most people will not want to have the repairs done anyway so most shops professional enough to do the repairs probably will not bother in the first place to even take a look…
You can most likely get N.I. hardware service to give you a repair quote (you will have to send the keyboard for repair) if you ask N.I. Support(all) , but from what I know then that is usually too costly also , not to mention shipping costs on top.
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
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