[HELP] When did the Komplete Select + Akai Pro Bundle offer end?

guig512

my voucher code for the komplete select bundle wasnt working, and i used the chatbot online to see what was wrong with it, but it told me the promotion had ended and to see the terms and conditions at the bottom of the email, to which there were none? ive looked everywhere and cant seem to see where theyve said that this promotion would only last a month. this sucks as im seeing it everywhere (N.A. app, INMusic app, Akai software centre), but cant redeem it. theres no way this promotion only lasted a month, right?

Jeremy_NI

@guig512 I see that you got in touch with our support and my colleagues could help you out.

guig512

my voucher code for the komplete start bundle wasnt working, and i used the chatbot online to see what was wrong with it, but it told me the promotion had ended and to see the terms and conditions at the bottom of the email, to which there were none? ive looked everywhere and cant seem to see where theyve said that this promotion would only last a month. this sucks as im seeing it everywhere (N.A. app, INMusic app, Akai software centre), but cant redeem it. theres no way this promotion only lasted a month, right?

PK The DJ

Komplete Start is free.

guig512

https://community.native-instruments.com/discussion/comment/221761#Comment_221761

ah, my bad i used the wrong name. i meant the complete select bundles. will make another post about it now

PK The DJ

No need - a mod can change it.

PoorFellow

https://community.native-instruments.com/discussion/44430/help-when-did-the-komplete-select-akai-pro-bundle-offer-end

As far as I can see then this page (N.I. - Akai Mpk Partnership) does not mention offer expiration date either.

But no matter what then nobody in the forum can help you with such an issue. You have to approach N.I. Purchase Support and politely ask if there is anything that they can do to help. I can not promise you that support can help but N.I. support can be friendly in a case such as this.

In case that you need guidance contacting support : Please read : how to get support

Jeremy_NI

@guig512 I see that you got in touch with our support and my colleagues could help you out.