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How can I resolve ongoing "dowload failed" errors.
I've gone through every possible solution that's been suggested through NI support chat bot and, exasperatingly, still have not been able to resolve the "download failed" error status that keeps happening when trying to download newly purchased NI products and, additionally, those updates that NI Access software lists as…
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Can’t load Kontakt 8 in Komplete Kontrol
I’m new to the NI ecosystem and picked up the s49 mk3 a few days ago with komplete 15 standard. i think i may have messed up something with my install but I can’t figure out what to do to fix it. I have kontakt 8 and i can open it standalone but in Komplete Kontrol Kontakt 8 is greyed out and I’m not sure why. I see 6 and…
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Where to find nicnt file and playbox library?
It says use the location but, the one that I chose doesn't have the file. I clicked on how to fix this and the images that it has showed me is to select playbox.nicnt. the problem is I don't have this and I don't know where to get this and how to find it. I just got cello solo from spit fire and it required me to get…
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When will Native Access have full Apple Silicon support? (Installer still req. Rosetta)
Hi, title says it all, when will there be full support for Apple Silicon? I tried installing Native Access today and received this:
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Abous Sound
Hello there. im using Traktor controller S4 MK3 with Traktor pro. macbook pro 2023 M3 and mac os Sequoia.i was doing a gig and suddenly my sound drop.player was supporting to software only sound output not there.restart the macbook and S4 also then after sometimes was ok.but its happen two times during the gig. please help…
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M32 Not Working After New Logic Update
I recently updated Logic Pro and after doing so my M32 stopped integrating properly with Logic, so none of the transport controls seem to be working, and when I remove the device in the control surfaces setup and then unplug and plug the M32 (at which point Logic usually recognises it and adds it to the list) nothing…
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Unable to map my Reloop digital jockey IE2 with TP4
Hi I am unablt to map my Reloop digital jockey IE2 with my Traktor pro 4. It displays my controller under audio setup but the hardware is not functional
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Way can't I see Machine SW in Native Access after adding a serial number?
Hi. I bought a Machine Micro MK3 controller that was shown as B-Stock on Reverb. I created an account at native instruments.com, downloaded Native Access for Mac silicon, added my serial number and see it in my account properly. In the Native access library I only see the Kontact/Reaktor Player apps and Controller Editor…
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Traktor Pro 4 unusable because of frequent crashes
After numerous and repeated crashes of Traktor Pro 4 during a weekly gig I've downgraded to Traktor Pro 3, which is stable. Pro 4 is absolutely unusable in any real gig. Strangely, it works just fine at home, i.e., when not connected to the Kontrol S4 MK3. The crashes go as follows (my member is supported by info from the…
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problems with Mac and native access
I can't open native access on macOS 15 sequoia. Just downloaded it tells me to open the dmg. and drag and drop the app icon into the "applications" folder. Even though I've done it several times it continues to give me problems, and the same image always appears. Please I need help
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Maschine MK3 Play Button in Ableton and Plugin Issues in Standalone
First off I want to say that I used to have the Maschine MK3 and had no issues, but I was running it on my Windows PC. I purchased a MacBook because my Windows PC would have issues with processing, so I thought okay I will get a nice updated MacBook for all of my music stuff. I don't know if the issue is with my…
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No midi input from Komplete Audio 6 MK1 (Even on Kontankt)
Hey everyone, I've had a KA6 for a few years now and I've had my electronic drum kit plugged into the midi ports of it for a good year now and it's worked with no issues with logic pro. However it has suddenly stopped working and even after following the tutorial from someone with a similar problem I ran into the issue of…
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Intermittent Sample Glitching in Mainstage
Hello. New M4 Pro owner. I am having an issue with my sample libraries (Embertone Walker 1955 piano in Kontakt, Keyscape) occasionally glitching in a way that when I play my Nord keyboard, for a split second the sample is delayed, like the sample is trying to catch up. This only happens sometimes. No CPU spikes and I have…
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DOES ANYONE KNOW IF TRAKTOR WILL BE JOINED BY APPLE MUSIC ?
Every single other dj platform has apple music now and thats all i use to stream, if traktor doesnt get apple music im definitely going to be sellling my NI gear soon. It's so hard to even find some of these tunes now that are on apple music.. I really hope they join with apple… does anyone have thoughts on this?
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Ghosts of NI Products Past
With an extended session of rooting through directories looking for remnants, the VST version of Super 8 is no longer on my Updates page asking for a "Repair." Here's where things get weird. Super 8 (VST version) is still showing up in the Library, despite every attempt to clear it out. But do you what else is showing up…
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I'M LOCKED OUT
I got a new computer yesterday. I downloaded NI-access, got all my plug-ins and i was happy. I quit NI-access, was gonna open it and now im locked out. I cant login, i cant reach support, i've deleted everything and re-downloaded so it means i can no longer access my plug-ins either. My main account is old so i dont have…
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Komplete Audio 6 MK2 : Poor Headphone Sound Quality
Hello, I've been experiencing an issue with the Komplete Audio 6 MK2 sound card when using headphones: the sound quality seems degraded, with a significant loss in quality. The low-mid/mid frequencies are almost absent. I'm working on a Mac M1 with Sequoia (15.3.2) as the operating system. I’ve tried checking the system…
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[HELP] When did the Komplete Select + Akai Pro Bundle offer end?
my voucher code for the komplete select bundle wasnt working, and i used the chatbot online to see what was wrong with it, but it told me the promotion had ended and to see the terms and conditions at the bottom of the email, to which there were none? ive looked everywhere and cant seem to see where theyve said that this…
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S4 MK3 WAVEFORM LAGGING WHILE BROWSING INTO SMART LISTS/SIGNAL
Hello I have a new Mac Book M3 PRO 18RAM 1TB .I have also a new Traktor S4 MK3. My problem is when I browsing into my smart lists waveform is lagging like freezing and I don't know what is the problem.Cpu is barely moving.I try to solve this but nothing. Also my second problem is when I scratch the jog wheels some times…
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FFS why is Rosetta2 still a dependency to install NTKdaemon?
it's 2025. Apple Silicon users should not still be finding themselves coerced into installing rosetta2 when the software they want to run is supposedly now updated to run natively… I have been unable to run any of my NI software since upgrading to an M3 macbook, despite the fact that all the actual software now runs native…
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New MacBook Pro M4 Max 36GB/1TB Traktor Pro 4 setup help
so I’ve just now played “beat the tariffs” on a new M4 Max MacBook Pro-I currently have Traktor 3.6.2 installed but I’ve got the Mac storage optimized so I always get the warning. Here’s my plan and I could use some help. I am planning on completely moving my mp3/track library to an external SSD. I’m planning on setting…
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Native Access No Longer Recognizes Path To My NA Library.
I have been using my NA library for several months without any difficulty until last week when the NA app began to list only a few of the many licensed NA products that the app used to recognize. The location of the library has not changed since I originally installed the library files. My equipment and licensed software:…
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Crossfade on only one deck?
Hei, just got my Z1 MK2 and TraktorPro 4 license this week and I have some questions as a complete newcomer to Traktor and DJ-ing. For the foreseeable future I see using this equipment at salsa socials events where the only mixing I want to do is have crossfade between tracks and use the Z1 MK2 mostly to control the volume…
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Kontakt 7 vst3 not found by Live
Just made the switch from an old intel mac (2016) to an M4. I migrated via a time machine backup, and did a fresh reinstall of Native Access and Kontakt. When Live opens in Rosetta, there's no trouble finding/ opening the plugin, but opening natively it cannot be located. I should be on the most recent version of the vst,…
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Komplete Kontrol keyboard not working with Mac Sequoia
Hi there, I recently bought a new Mac M4 Pro and have been setting up my software via Native Access. Everything has downloaded fine, but my A49 keyboard isn't working when loading up VSTs via Komplete Kontrol (I can hear the sound of the VST when selected, but nothing when keys are pressed). The keyboard is connected fine…
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Maschine 3.0 Crashes Silicon Mac
Maschine 3.0 appears to crash my Mac almost instantly after loading as it prepares the GUI. Allowing full disk access appears to delay the crash and the software will start and appear to work, then crash the system almost irretrievably. After launching Recovery Mode everything is back but I dare not run Maschine 3.0. Has…
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No Libraries after Migration, but proper paths in Native Access
I recently used migration assistant to move from an M2 MBPro running OS 13 to an M4PRO MBPro running OS 15. In Native Access, I see a list of all my libraries, with all showing correct product paths. No repair necessary. However, none of my libraries show up at all in Kontakt 6-8. They aren't even listed in the settings…
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Registration and serial number entry how to enable?
Native Access will not accept the midi keyboard serial number stamped on the S61 MK III Decal. The massive amount of content totally devoid of any simplistic instructions to connect the keyboard for a new user. Where is the Komplete Kontrol (Complete Control)
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No audio input to Reaktor
I can't seem to get an audio signal into Reaktor 6.5 from a Behringer UMC-1820. I'm using a new Mac Mini M4 running Sequoia 15.2 Reaktor will happily send audio to the outputs but for some reason will not read any audio at the inputs. All the Audio Settings and Routing is set up correctly. The input terminals are active…
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No sound in midi mode
Hi all, I've had my Micro MK3 for a month now and I've searched through so many YouTube videos and threads in this community and others for answers but I still cannot get the sound to work in MIDI mode. I use the latest version of Logic Pro 11 and have updated the firmware on the device. I am able to play and hear sounds…
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TP4 M1 MacBook Pro crashing with split screen.
Hi all, when attempting to split screen on Mac OS 15.1 with any window along side Traktor, Traktor will crash. By screen split I mean when hovering over the full screen button at the top left of a window, choosing full screen and placing two windows side by side, Traktor is the only application that appears to crash when…
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Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
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Traktor PRO 4 Subscription
Hi, I would be interested to subscribe a license to Traktor PRO 4, is that possible?
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will an s4 mk2 work with my m2 macbook air on the newest os
im looking to buy a traktor s4 mk2 as i bought an s2 off ebay but was sold a broken one and ripped off by the seller and ebay when i clearly showed it arrived in pieces but apart from that the left jog wheel wasnt funchtional at all. the unit is a mk2 and it does work but before i spend my money i need a straight answer…
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Hi. Where do I see that which I added to Native Access
I want to just play something, ok? I installed Native Access, within that I installed Komplete Kontrol and 8.5 gigabytes of previews. Now where can I find them? The factory library in Komplete Kontrol defaults to Analog Lab 4 Factory, which I never asked it to do. And I cant even change it. And you're not even showing me…
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Updated to latest Komplete Ultimate and Komplete Kontrol gives me troubles
Hi there, I'm running Logic Pro 11 on a M1 Max MacStudio, OSX Sequoia 15.2. I've just updated to Komplete Ultimate 15, put everything up to date with Native Acces, and here's something that had never happens before, while trying to load some presets of NI instrument through Komplete Kontrol (or reloading old projects where…
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Why is Kontakt saying DEMO when I have the full version?
This issue started a few days ago. Any of my Kontakt libraries no longer work in my full version of Kontakt 7. Third-party libraries such as my Spitfire Audio Solo Strings have no issue. However, trying to load any Kontakt instrument such as Factory Selections 2 will not produce audio, and there is a red DEMO label in the…
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"ID3-Tags are not supported for..." issue for Apple Music tracks.
Hello everyone, newbie here. I've read a few posts about this, but nothing seems to work in my case. I have to mention that I already used BeatSource for a month and downloaded .wav files off YouTube and all that but that's not so sustainable. I'm aware that Apple Music is a streaming service and we cannot use streaming…
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Kontakt 8 QuickLoad
Kontakt 8 Browser non-rack with access to all the patches on the right can resize nicely to see most all of them at one time. However, after selecting QuickLoad or command F, the QuickLoad window does not appear. This is true also with Kontakt 7 . I've tried everything, as it would be so much easier to add patches to the…
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Traktor Pro 4 Stability Issue ?
My name is Alexey, and I’ve been a longtime user of NI products. Recently, I started experiencing an issue with Traktor Pro software. I recently upgraded from Traktor Pro 2 to Traktor Pro 4, but now the software shuts down unexpectedly. I’m also using a Traktor Kontrol S2 (2011 model). I replaced USB-B to USB-C cable, but…
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Maschine MK3 Midi into Logic
I just wanted to share a quick workaround that may be of interest to some. Like many, I've tried to find simple ways to print the midi directly into Logic without performing in the Maschine software and using the drag and drop method or any convoluted routing. My workaround is simply using the Maschine 2 standalone…
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I cannot control the Komplete Kontrol plug-in or app w/ my KK S-Series mk1 88
Hi all, I just updated to a new MacBook Pro (Silicon M4 Max on Sequoia) and reinstalled ("repaired" in Native Access 3.16.0) the Komplete Kontrol app and plug-in (now v3.3.4), along with a few instruments (Machine, Kontakt 6 Player, Retro Machines mkII) in order to run a few tests. I've also installed Logic Pro 11.1.2 and…
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I Bought NI 15 Ultimate and added all of the serial numbers but some plug-ins is still not activated
Hello, my name is Tong. Just as the title. I bought NI 15 Ultimate and added all of the serial numbers, but some of the plug-ins is still "demo" after I installed from Native Access. Such as "Cuba", "Vintage Organs", "Symphony Essentials Woodwinds Solo"…The plug ins that working well include "Damage", "Mallet Flux",…
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MK1 vs MK2 or MK3
Hello community, I just upgraded my studio gear from an iMac 2019 Intel, to an Apple Silicon M2 Ultra w/ Sequoia 15.1 , and I am still using my MK1 S61 keyboard, and it's working just fine, but I am thinking about maybe updating to maybe a MK2 or MK3. My question is this: Aside from the new features the MK2 & MK3 offer, is…
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Products showing up in "DEMO" mode...
Some of my products are showing up in "DEMO" mode both in Native Access and within the Kontakt player within my DAW (Mainstage). I have followed this article to a "T" and none of the suggestions seem to have corrected my issues.…
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I am having Download Failed issues
Hey folks, I am grateful for any guidance provided on this issue. I am on a Mac Studio M1/OS Sonoma. I have several updates waiting for me in Native Access, but keep getting the Download Failed message. I did follow the disk permissions instructions posted on the N! site. Still no success. Hopeful for any tips! I'm sure…
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Massive 1.7.0 crashes on macOS 15.2 (24C101) on M3
This setup worked fine some days ago. I am not sure whether the macOS or a NI update caused the problem. When starting the Massive stand alone app or trying to load a Massive Plugin the application crashes. I tried "Mein NI-Programm stürzt beim Start ab (macOS)" and "Wie kann ich ein Native Instruments-Produkt vollständig…
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Sustain not recorded
My configuration : Macbook pro M1 Sequoia Logic Pro 11 Keyboard S61 mk3 Kontakt 8 While playing, sustain pedal works. If i record, sustain is not recorded, only short notes are recorded.
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Can I Delete serial number from my account?
2 days ago I buy new S2 MK3 and registered new product in my account. I want to return this product in store. How I can delete serial number from my account?
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MASCHINE MK3 AND SEQUOIA 15.1.1
I HAD TRIED TO START AN EMPTY TRACK AND WHEN I'M RESEARCHING FOR AN INSTRUMENT I'M FOUNDING THESE !! WHAT MUST I DO ???