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Where to find Native Instruments drivers and firmware updaters
Hey everyone, as we migrated our webshop and website, there are a few changes when it comes to the Account's page. Some of you might have been used to look there to find the drivers and firmware updaters for your NI products. This section has simply been moved here:…
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Known issue: Komplete 15 Select for third party keyboards not appearing in Native Access library
Hello, I recently redeemed my free license for Komplete 15 Select Band for M-Audio (Order #18001378064C). I received the order confirmation email, and the product appears in my "My Products and Downloads" web portal under the "Not Registered" section. However, the products are not appearing in my Native Access 2 library. I…
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Komplete 26 has arrived
Komplete 26 has arrived With over 340 products and more than 180,000 sounds, Komplete 26 is our largest bundle yet. Unlock the sounds of brand-new instruments like our otherworldly synthesizer, Absynth 6, the premium Italian grand piano tones of Claire, and the ethereal vocal soundscapes of Moments: Vocal Clouds. Explore…
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Where to find my machine mikro mk3 Serial Number?
i can't find registered serial number …… need help find
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AMD chipset driver installer triggers NI installer?
Every time I install a new set of AMD Chipset drivers it triggers a Native Instruments installer? There seems to be either a GUID conflict or NI drivers have incorrect registry entries or malformed registry entries. Rob.
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Unable to install NKS Connect
This discussion was created from comments split from: Maschine 3.6 is here.
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Ordered a product and it still hasn't been delivered!
I ordered the Session Bassist on Aug 22 for "immediate download". I have yet to receive a serial number 4 days later. Your order number is: 16763459 Your order reference: NI4181761 This company straight up sucks now.
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Have Direct Downloads links been discontinued?
Just testing some of my usual NI links today - against the ongoing updates to the website for the InMusic transition - noticed today that one of our favorite resources: https://www.native-instruments.com/en/account/downloads/ Is now gone. This link now sends us back to our "new" NI product listings page: Will direct…
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ORDER NO 75000275588C blocked since more than 48 hr . ALREADY PAYED STILL BY BLOCKED. PLEASE ASAP
ORDER PAYED since more than 48 hr. STILL BLOCKED. I did spent too much time to try to contact NI INSTRUMENT. It is just a DOWNLOAD. I have seen sometime like that with all others company. You get the money. NOW PLEASE let me download waht i did pay for !!! CUBA downlaod $ 129 CAD
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Kontakt 8 Still Showing as DEMO – Support Ticket #832988 Has Had No Response
Hi, I’m posting here because I’m honestly getting quite frustrated with this issue and the lack of response from support. I purchased Kontakt 8 Bundle Crossgrade for $149 from Native Instruments. My order is marked as Shipped, and I also received the purchase/download confirmation email. However, Kontakt 8 is still showing…
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Kore Sound Packs
Does anybody have Kore Sound pack installers?
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Driver for Komplete Audio 6mk2
I bought the ka6 mk2 a couple of years ago and never used it, i connected it up today but I cant find the drivers for it anywhere, no links work and if they do they take to a page selling stuff or blank, ultimately not there, im going around in circles, its driving me mad, can someone help please Cheers
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Unraveling License Transfer + Legacy Entitlement Confusion
Overview I have two distinct accounts: One old account created upon initial purchase of my hardware & software (around 2017-18). One new account created in 2025. My goal is to migrate to the new account. So far, I've successfully transferred the hardware license. However I am now potentially reconsidering due to concerns…
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Upgrade price to Komplete 26 Ultimate for S-series hardware users no longer available?
I recently purchased a Kontrol S61 MK3 keyboard with the intention of upgrading the included Komplete 26 Select license to an Ultimate license, after having read multiple threads online about being able to get a really good loyalty deal/upgrade price. Now though, after having registered the keyboard and redeeming a…
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Komplete 11 not installing from original SSD on my Mac
Hi there, I can not install Komplete 11 on my new Mac Mini M4. I haven an update to Komplete 15, but first need to install this. Added the Daemon and the Native Access to have full drive acces. Found the issue with Private Relay, but can not change that (because I don't use iCloud I guess). Have lots of other software…
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I can't reactivate my subscription
Im trying reactivate again my subscription which was canceled but button "reactivate" dont work, also Ihave tried do that in Japanese language and the button also dont work
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Komplete Start products not showing up in Native Access
Yesterday, I've created a Native Instruments account, claimed Komplete Start, and installed the Native Access app on macOS (ARM). In the app, on the 'All' tab, I only see: Controller Editor, Kontakt 8 Player, Reaktor 6 Player. In Ableton, the Kontakt 8 Player only has 'Piano Uno'. The Reaktor 6 Player is empty. I've tried…
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Product is missing from Komplete 15 Ulitmate
Hi, i need help, Ozone 11 standard is missing from the Komplete 15 Ultimate Lib. I can not found it in Acces 2 or in the NI Account. I tryd to create a support tiket thought the help bot on the NI website, but it doesen´t work. What can it do to get support, or use Ozone 11 standard again?
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Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
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Trouble with Komplete Upgrade Voucher
I received an email which says, among other things "To celebrate 30 years of Native Instruments and our partnership with Akai, enjoy an extra 30% off your already discounted Komplete upgrade." And then has a link for me to add the Komplete upgrade to my cart. However when I try to add the voucher from the email to the…