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Clean My Mac causing a lot of issues with our products. Please read.
Hey everyone, we've seen a lot of issues recently due to Clean My Mac's latest version, it's deleting crucial files or login items necessary for our programs, like the following: Native Access missing products Kontakt missing libraries Komplete Kontrol mk2 keyboards host integration not working. So if you're having a…
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Latency due to Ozone 10
I'm making this post because I spent a whole day trying to fix a latency issue on Maschine 2 when I found out (on these pages) that you can't use Ozone 10 during your tracking. And I wish I had found a tip like this earlier. Thank you NI community.
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Getting Started
Hey All - I am an old school player who last was deeply involved with music back to early 2000 - 2004. So I have lots to learn. I have my S61 Kontroller and have hobbled along with it. But I really want to understand how best to use it. For example, the display windows on my keyboard currently reflect a generic set up. I…
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It's 2025 and Nothing works properly with Native Instruments software and hardware.
When I load more than 1 instrument that has an actual library of samples worth anything… I'm glitching…. brand new M4 Mac… feels like the early 2000's Saving and opening projects damn near crashes my computer…… saving and opening…. I can't reopen any of the projects I've saved because I keep getting this error…. it's…
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Undo doesn't work....
When I switch instruments and want to undo the action…. it doesn't work……. at all… not in the DAW or Komplete Kontrol…. was this software tested at all?
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Which PA plugins are included in "Plugin Alliance Bundle for KOMPLETE ULTIMATE" ?
I recently upgraded from K 15 Standard to Ultimate, and got an email that I also get complimentary Plugin Alliance Bundle for KOMPLETE ULTIMATE, I already have about 30 PA plugins, so I didn't notice any new plugins in my account after redeeming the activation code.
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No Way to Contact NI Support?
No chat or ticket button can be found. How do you contact NI support?
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How to log into native access?
i open the application and put in my details, it loads and says 'checking authentication' then just sends me back into login. i've tried changing my password restarting my computer etc, nothing seems to be working.
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NI Marketing - get out of my session!
I'm here writing, instead of scoring a film, because all of a sudden when I open an instance of Komplete Kontrol to adjust an instrument I'm hit with a distracting popup that's trying to sell me a Kontakt 8 upgrade, and it's completely interrupting my flow state. As if the incessant email marketing wasn't enough? Get your…
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Expansions drums to wav ?
Long story short, I want the maschine expansions drums in regular wav folders, is there any way to do this that's not too much work ? I moved from maschine to push 3/ableton, and although I miss the maschine workflow which are still the best, my production style needs ableton's audio manipulation. Now I wanted to use the…
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E-Voucher Not Working for Eligible Product?
Per it's fine print: " all Native Instruments Kontakt instruments software downloads available at the NI Online Shop. It is not valid on updates, upgrades, crossgrades, edu licenses, hardware, NKS partner products, or products that are part of a special offer." I settled on wanting to get Session Ukulele and it's saying…
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My new year wishes for NI
While I am a big user of NI products for many years now and heavily invested in the Komplete ecosystem it seems to me that in places the ecosystem hangs together more tenuously than I would like. This I think is what leads to so many problems users experience. Examples: Kontakt 8 has Leap and Tools but they can only be…
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Kontakt
I just got the update for komplete 15 ultimate edition and I have 83 products to install but for some reason I don’t see kontakt 8. It is supposed to be included!?
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Komplete 15 missing Kontakt 8
I purchased Komplete 15 mainly for the upgrade to Kontakt 8, as it was a good price for the extras. But I can not find Kontakt 8 in Native Access to install, and it's not listed in my products in my account (only Komplete 15, whatever that means). How do I find and install Kontakt 8? Thanks in advance.
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About purchasing updates
I see I can purchase Komplete 15 update for a very reasonable price, however it seems to be tied to my ownership of Komplete 12. If I need to reinstall would I have to install 12 first then 15, or just install 15 through the app?
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Software Refund
I paid for kcomplete15 and ozone11 advance with my credit card on the official site of native instruments on November 29. I didn't know that there was an ozone11 standard on Kcomplete15, so I found out that I can buy an upgraded version of Ozone Advantage instead of a regular purchase. To get a refund, Ozone advanced has…
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Struggling with Komplete Audio 6 Mk2 on Mac Mini M4 and Ableton Live
I recently got a Mac Mini M4 and have been having a nightmare trying to get my Komplete Audio 6 Mk2 to work with Ableton Live. The OS recognizes the card and everything seems fine until I try to use it with professional audio software. Ableton Live sees the card, but when I select it as the input and output, I get a…
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Upgrading from Komplete 14 Collector to 15 Collector
Hi! I've just noticed that there is a huge discount on upgrades. One thing that is confusing me when clicking on "See what is new" is it doesn't show Kontakt 8. Is Kontakt 8 not included in the upgrade or is the system just confused, because I already have the Kontakt 8 Player? Would be great if someone could clarify…
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N I and MAC M4 sequoia compatibility
Q: Translation inserted by Moderator (translation by DeepL) Hello I've just bought a Mac mini. I've connected to native access and the Mac doesn't recognise the plugins. I've installed rosetta and same problem. How can I get my Mac M4 to recognise the NI plugins? Thanks in advance. Community Code of Conduct - Please read…
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Something went wrong upgrading from komplete 15 standard to ultimate?
Hey! I've recently upgraded komplete 15 from standard to ultimate, and I see all the new instruments and effects in native access, but there are a couple of things which seem to be wrong: I didn't receive any code to unlock the 2 "bx_" plugins by native alliance. In the 3rd party products in my account I only see the code…
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Plugin Alliance send me per Mail that i bougt Komplete 14 Ultimate instead of Komplete 15 Ultimate
Hi there, after buying Komplete 15 Ultimate i got a registrationcode for Plugin Alliance. After registration, they told me in the order confirmation that i bought Kompete 14 Ultimate instead of Komplete 15 Ultimate. Is this correct?