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Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
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Error After Reinstalling Traktor Pro 3 & 4
I recently did a fresh reinstall of my entire desktop system, add ssd drives for increased space/speed, partitioned the system to support music production work, reinstalled Windows 11 Pro, and clean/retagged/optimized audio library. I reinstall Native Access as the first audio intensive software, to install Traktor to…
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How do I contact NI for a new welcome voucher?
I recently bought a brand new Maschine Mk3. Today I found the email with my welcome voucher of Komplete Select and also a $25 voucher. I tried to enter them both into checkout and it says it is not valid. I can't find a way to contact support so I'm posting here.
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Remix Deck corrupt file warning
I was testing a set out for the last week, and I have made some custom loops in Ableton that I exported as wav files and used to create a remix deck. I saved the deck with no issues and was using it all week in my home just fine. Saturday I get to the gig and about 2 hours in, I noticed a red flashing warning that there…
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Instruments i.e. will not load into new installation of Machine 3
Hi all, I need help. I have installed the new Mashine 3 Bundle update for my Mk3 which included Ozone 11 and stem separation. When I now try to load any of my Kontact instruments i.e. The Gentlemen, Session Strings, Vintage organs, etc, It now says unable to load, and only plays the Preview. But it is still able to load…
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Does anybody else encounter an error message when trying to add the "DUETS" play series to cart?
I am trying to purchase it but continue to get an error that prevents me from doing so. What should I do?
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Cannot open the Ableton Live12. Until recently everything worked.
Cannot open the Ableton Live12. Until recently everything worked. Native Access is updated.
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Komplete Kontrol vst causes Cubase to constantly crash with an nt.dll error
Hi everyone, I noticed that Komplete Kontrol vst3 cause Cubase to constantly crash with an nt.dll error as seen in the attached image below. I have tried every solution that users on other forums and Reddit suggested like running file checker, DISM command, a clean install of Cubase and Komplete control, java update and…
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Traktor Pro 4 Stability Issue ?
My name is Alexey, and I’ve been a longtime user of NI products. Recently, I started experiencing an issue with Traktor Pro software. I recently upgraded from Traktor Pro 2 to Traktor Pro 4, but now the software shuts down unexpectedly. I’m also using a Traktor Kontrol S2 (2011 model). I replaced USB-B to USB-C cable, but…
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cannot download complete start
hello everybody I've recently had this issue where every time I try to download the NEW komplete start bundle I cannot get the new sound/plugins included to show in native access (which is the jazz drum kit and the free sampler) now I have gotten the previous komplete start bundle before and had no issues but I've only…
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Says voucher code is invalid when applied in cart
Hi, hoping someone can demystify this I have a $99 voucher code (not given here as I assume it's unique). I received this as part of my Kontakt Full version purchase. I have tried to purchase both Maschine 3 Full Version ($99) and RSI 1 ($99) separately and have attempted to apply the voucher to both (in separate…
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Unexpected error while installing Expansions on Maschine Plus
Hey everybody, Every time I want to install new Expansions on my Machine Plus , it shows me the message "unexpected error" and the installation fails. I already made a factory reset and deleted the .npik and .aria2 files on the SD Card. I have no idea how to fix that problem, please help me..
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I am having Download Failed issues
Hey folks, I am grateful for any guidance provided on this issue. I am on a Mac Studio M1/OS Sonoma. I have several updates waiting for me in Native Access, but keep getting the Download Failed message. I did follow the disk permissions instructions posted on the N! site. Still no success. Hopeful for any tips! I'm sure…
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My Reaktor Won't Load Any Instruments - Displays Error
I had to clean install my computer and now Reaktor won't load anything, instead prompting this error message. I already have downloaded Native Access and downloaded all VSTs that I need and everything is up to date. I'm running Windows 11 and Ableton Live 11. Any help is very much appreciated as Razor is one of my favorite…
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"An error occurred while processing your serial"
Well, you guessed it. Just got a Machine mk3 for Christmas and can't even use it do to my serial number. Already read all the threads of people having the same issue so I hope this post can help me solve it quicker. In my Native Access I keep getting a message saying- "An error occurred while processing your serial"
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MASSIVE
I'm trying Massive and it gives me an error. Intent: Route change File deletion as indicated in the guide Uninstall and install Native Access Try with Previous version of Native Access (It says to Update) https://us.v-cdn.net/6034896/uploads/DTDQ7OVIYEMD/img-20241226-092134.jpg
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Massive
Estoy intentando Massive y me da error. Intente: Cambio de Ruta Eliminación de archivo como indica la guía Desintalar e instalar Native Acces Probar con versión Anterior de Native Acces(Dice que Actualice )
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Traktor Pro 4 lost all my playlists/tracks
Looking for a solution to this, it seems a lot of people have had the same problem. I just had it last night. Traktor Pro 4 went instantly from my favorite to my least favorite software. I started up and opened one of my favorite and most used playlists and it couldn't play file. Tried song after song and tried all my…
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Kontakt 6.8.0 major problem has been terminated
I have installed Kontakt on my new PC but I am encountering the above error… I have also followed the recommended steps several times, but this did not produce any improvement. NI Kontakt Crash Support I briefly contacted Custom Support (as far as possible) and I was told that I should also try the following 2 things but…
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Frequent Crashes with Maschine 3 GUI
Hello, I am experiencing an issue with Maschine 3. The software launches, but crashes when the GUI appears. Without any message . I often have to restart Maschine 3 several times before it stabilizes. Any assistance would be greatly appreciated. Thank you for your support.