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Mikro MK3 won't install in my new computer.
I looked around and did not find my exact issue or anything that worked for me. I apologize if I have placed this in the wrong area. I tried the auto-chat and could not get an email to Native Instruments support. The AI asked me some tech questions and may have sent that in. I don't know, it never acknowledged that it did.…
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Native Access wont download nor update any plugin
For a while now, native access does not update nor download any plugins and simply shows the error "Download Failed". My Guitar Rig 7 Player is "installed" but doesn't appear in my FL Studio 24 and Native Access doesn't let me repair it. I'm using Windows 10, FL Studio 24 and the latest version of Native Access. What can i…
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When attempting to open Komplete Kontrol 3.4.0 I get "waiting for a product scan" error
I have repaired, uninstalled, rebooted, reinstalled, used the NI Uninstall RegTool_64bit.. nothing works. (I'm a former sw engineer of 20 years) General tips I find online is "once open, go to prefs.." or "restart the data base" (??) type answers. I can't do anything, as it just says "waiting for a product scan" and…
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NBPL installation problem
It is a pity that the problem still exists 2 and a half years after this "closed" discussion: https://community.native-instruments.com/discussion/5823/native-access-stuck-on-installing-previews Installing via NA the Previews installation never ends. Confirming the location via NA (an action that can be done via the NA…
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I get an error message after entering serial number for new mk3 in native access
I purchased a bundle package with the Kontrol s88 mk3 bundled with the software upgrade to komplete ultimate. When I log in to native access and then go to put in my hardware serial number for my mk3 I get this error message: 'An error occured while processing your serial. Please refer to this guide for more information."…
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bought new iMac 24" m4 chip, nothing is connecting, everything is crashing
did a old iMac to new iMac transfer applications only now programs are crashing on start up and won't open e.g… cubase, logic. Maschine mk3 won't connect, receives power but doesn't turn on for the program my iloks and installers are up to date, everything is haywire, help currently I just want to get Maschine connected,…
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Komplete Kontrol 3.3.3 Crashing Ableton Live 12.1.1 Projects on Launch
Recently ran into an issue where having an instance of Komplete Kontrol 3.3.3 on any Ableton Live 12.1.1 track causes the project to crash at load (screenshot at end of post). I've seen some other older posts about KK crashing, but they're either (a) closed (example) or (b) aren't the same behavior I'm seeing. I can load…
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Unable to login
I am having problems. My computer (iMac 14.4.1 - 3.6 GHz 10-Core Intel Core i9) crashed and when I restarted it I am getting the message. Unable to login. I removed Native Access and NTK, restarted the computer then reinstalled Native Access. I restarted the computer and I get the same message… Anybody have a solution?
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MASCHINE 2 Plugin in Studio One - 'could not be loaded' error for Instruments
Hello. In the MASCHINE 2 app, I am able to load instruments, but in the MASCHINE 2 plugin within Studio One, I get the message '** could not be loaded.' Groups, Sounds, Loops, and One-shots load without any issues. However, I cannot load FX that seem to be associated with the instruments. If anyone knows the cause and a…
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Guitar Rig 7 Player not installable?
I've installed Native Access, and tried to install Guitar Rig 7 Player. However, the install kept failing until I uninstalled/reinstalled Native Access. Now when I try to install GR7 it says install successful, but it doesn't show up in my installed products and only gives me the option to install again. Anyone know how to…
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Driver problem with Traktor S2 MK1 and Windows 11?
Hi all! I am having a problem with a Traktor S2 (MK1) controller connected to a Windows 11 PC. The device is correctly detected via USB, drivers and firmware are up to date, but the controller is not detected by the Traktor software. I discovered that when accessing the device manager there is an error message "problem…
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Previews installation showing invalid location error
This is the error This is the path on my PC. I do have the path, then why the NativeAccess is showing the error. This is the Native Access version I have.
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MK2 S49 keyboard keys don't are out of wack
I bought (for very cheap) this keyboard off someone who had given up saying it didn't turn on. It now does turn on. But my firmware doesn't update. It connects really nicely with Komplete Kontrol software and screens work. The sliders work too.. not really sure if all the lights on the top work. But currently the biggest…
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When starting "Studio One" I have this message : "Failed to open Komplete Kontrol A25 Midi".
Hello everyone ! I use Windows 10 Family - version 22H2 - 64 bits I use the keyboard-controller "Komplete Kontrol A25" (Hardware). According to the application "Native Access" the firmware is the most recent version. In Windows Device Manager it says that : Driver of Komplete Kontrol A25 Midi is : Microsoft version…
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Super 8 won't activate
Having an issue with Super 8 since moving my system to a new Mac. It's coming up as Product not activated, despite clearly being in my Native Access folder. I've tried repairing and nothing will work. I'm trying to open up relatively recent old projects but a lot of them won't work.
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Error After Reinstalling Traktor Pro 3 & 4
I recently did a fresh reinstall of my entire desktop system, add ssd drives for increased space/speed, partitioned the system to support music production work, reinstalled Windows 11 Pro, and clean/retagged/optimized audio library. I reinstall Native Access as the first audio intensive software, to install Traktor to…
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How do I contact NI for a new welcome voucher?
I recently bought a brand new Maschine Mk3. Today I found the email with my welcome voucher of Komplete Select and also a $25 voucher. I tried to enter them both into checkout and it says it is not valid. I can't find a way to contact support so I'm posting here.
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Remix Deck corrupt file warning
I was testing a set out for the last week, and I have made some custom loops in Ableton that I exported as wav files and used to create a remix deck. I saved the deck with no issues and was using it all week in my home just fine. Saturday I get to the gig and about 2 hours in, I noticed a red flashing warning that there…
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Instruments i.e. will not load into new installation of Machine 3
Hi all, I need help. I have installed the new Mashine 3 Bundle update for my Mk3 which included Ozone 11 and stem separation. When I now try to load any of my Kontact instruments i.e. The Gentlemen, Session Strings, Vintage organs, etc, It now says unable to load, and only plays the Preview. But it is still able to load…
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Does anybody else encounter an error message when trying to add the "DUETS" play series to cart?
I am trying to purchase it but continue to get an error that prevents me from doing so. What should I do?