Hi everyone,
I noticed that Komplete Kontrol vst3 cause Cubase to constantly crash with an nt.dll error as seen in the attached image below.
I have tried every solution that users on other forums and Reddit suggested like running file checker, DISM command, a clean install of Cubase and Komplete control, java update and what not. But the problem still persists.
I shared a crash dump on the Steinberg forums and one of their reps says, "The crash is in the igd10iumd64, which is Intel module." And pointed me to a couple of links on Intel and Microsoft forums till now about discussions on igd10iumd64.
Unfortunately everything was so technical that I did not understand anything apart from that it seems to be an issue related to graphics. But not sure about that either.
Komplete Ultimate is the only library I have other than Cubase stock libraries, and it’s frustrating not being able to use an recently bought expensive library like Komplete.
Is the issue with the on-board GPU or it's driver? Do I need to get an external GPU or is this something else altogether? Will be great help if someone can guide me on this since solving this is very critical for me.
Thank you.
Specs - Windows 10 Pro v10.0.19045, Intel 12th gen i9-12900KS, Asus Rog Strix Z690-F WIFI motherboard, on-board GPU.