My products stuck on "installing"

I posted this as a discussion but I want to post it as a question.
I am attempting to install my maschine products on my new computer + hard drive(the downloads are being installed on the external hard drive) yet they are failing to install. However instead of getting an error message my Maschine 2 download is stuck on the "installing" screen and has been for many hours now. While some of my products have installed successfully, Massive, Reaktor 6 player, Monark , NI accessibility helper , phasis, prism, previews. Raum, Reaktor Factory Selection R2, Replika, Scarbee, Replika, Scarbee, Rickenbcacker bass. Additionally I do not have the option to cancel the installation, and when i close native access and restart by PC the issue persists. How do i solve this?
Categories
- All Categories
- 19 Welcome
- 1.6K Hangout
- 66 NI News
- 857 Tech Talks
- 4.4K Native Access
- 17.5K Komplete
- 2.1K Komplete General
- 4.6K Komplete Kontrol
- 6K Kontakt
- 1.6K Reaktor
- 397 Battery 4
- 886 Guitar Rig & FX
- 450 Massive X & Synths
- 1.4K Other Software & Hardware
- 6.1K Maschine
- 7.8K Traktor
- 7.8K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators