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Known Issue: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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It is not longer possible to delete .json files (and consequently not possible to uninstall plugins)
So, I'm attempting to uninstall some NI plugins following the 'How to Uninstall' instructions to the T (More on that later), but it seems to be genuinely impossible. No matter how many times I delete the .json file, when I restart my computer and NA, NA puts the file back, and the plugin is there needing repair. I've…
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C'mon NI..Really? You can't even get the web link right for the documentation on new Product?
I just purchased and downloaded the new Odes library. And for the second time in a row with a new product the link in the documentation folder points to an erroneous page. Isn't anyone double checking the deployment of new products? That really is the easy part….
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Native Access plug ins saying they need to be authorized
My subscription is up to date and all my Izotope plug ins keep saying they need to be authorized and won't load. My project is almost finished, I'm using Logic Pro X but now the Izotope plug ins on all my tracks won't load. AAAAGH!!!!! Why? Help!!!!!!
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relocation of files on new drive
Dear Native Ins. Please help- Having commissioned a new drive for sample storage with my system, made a clone and checked Native Ins. app for storage and and updates - Kontact files are automatically going into system shared folder& re-downloading, which I do not want. Upon trying to assign files separately (within NI App)…
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Native Access 2 installation failed — NTKDaemon service won’t start (Windows 11 Pro)
Hi everyone, I’ve spent over two hours trying to install Native Access 2 on my Windows 11 Pro system, but the installation always fails when the installer tries to start the NTKDaemon service. Here’s the exact message I get during setup: “The NTKDaemon service could not be started. Verify that you have sufficient…
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Why Ozone 10 advanced appear as needing repair in my Native Access
Hi, Why Ozone 10 advanced appears as needing repair in my Native Access when I have uninstalled it long ago and go thru Ozone 11 advanced to Ozone 12 advanced now ? Ozone 11 advanced which I have uninstalled appears as needing install which is OK for me.
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Symphony series collection on Windows 7
I'm interested on Symphony serie collection… I work with Windows 7 SP2 x64, because I have no way to update the drivers of audio cards and softwares to manage my external keyboards. The system requirements about this orchestra is System Requirements: FREE KONTAKT PLAYER or KONTAKT (version 5.6.8 or higher) - I read in this…
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iZotope Products (all of them) - Now in Native Access?
Just logged into NA - and saw this: Where I had just a small smattering of iZotope stuff just yesterday - now my entire lineup appears to be managable within Native Access. Looks like things are happenin! AND - older iZotope product updates for any of the above are also available here:…
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SOME presets in Massive X Expansion 'Scoring Sequences' say they are unlicensed.
About half the presets I just bought in Scoring Sequences will not load, and an error message says "Error loading preset. Preset is not licensed" How can I get all the presets in that expansion to play?
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Will the issue with iCloud Private Relay ever be fixed?
Like the title says, will this ever be fixed? It's been like this for a long time now. Whatever your views on iCloud relay might be, it remains a fact that no other product installer has an issue with it. I use installers from iZotope, Waves, Softube, Universal Audio, Plugin Alliance, HoRNet, Nimbrini, Spitfire, SSL and…
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Why is Repair ALL installed products hiding in Support? I wasted hours.
Why hide the Repair ALL Products function under Support button, when individual repair button is right on the surface? I bet hundreds of people waste hundreds of hours and feel angry about having to repair each product separately when they move their library to an external drive, which is so extremely common these days.
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validate
hello i cannot write my activations number the systems does not accept my e mail thanks to let me know
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Does this company do product support anymore??
All support avenues for these products are dead ends. No one is responding to anything. The live chat" on the website is a dead end. I need someone from this company to respond to me ASAP so I can either get help downloading the product I purchased or get a refund. This is unacceptable. My account login is "xxxxx" but…
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Release Omnia x Choir Lite version in Native Access for Omnia x Choir owners
Let us download the Omnia x Choir Lite version if you own the full version - similar to the option to install the Essential versions of the Symphony Orchestra if you own the full version. Currently I do not have access (which is weird) Sometime you dont need to install the entire 80 GB Omnia x Choir library and only only…
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Unable to download and install NI 360
Q:Translation inserted by Moderator (translation by DeepL) Hello to all members of the NI community. As I am new to this forum, I would like to thank you in advance for taking the time to read my post. I recently purchased a Native Instrument 360 subscription with 230 plugins, but I am having enormous difficulty…
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Guitar Rig 7 Pro download status
I purchased Guitar Rig 7 Pro yesterday. The payment has gone through, but the order status is still showing "Order Created". Can anyone help me understand what's going on? Why havent I been sent a download link, or code or whatever the next step is to get the program?
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Demo Period???
I want to try before I buy, but during the subscription process I see a box that say's "Due Now". Do I get the 14 day trial period, or am I going to get hit for $50 upfront? It's confusing.
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Previews 1.1.0 (2017-12-14) - what is this?
I've noticed that the previews of the SKANNER XT presets aren't available in Komplete Kontrol v3.5.1. I keep noticing that some NI-VSTi lack previews. Could the "Previews v1.1.0" package solve this? What does it includes? I don't want to install 8.5 GB of data for nothing. Thanks for any information.
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
