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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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FIXED: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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my serial number has faded and I can't read it anymore
how can I register it
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installation
in komplete kontrol and native access on an other directory than C: for example I:
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Why does some plugins fail to load?
Hi, After (I think) my last update of Komplete Ultimate in Native Access there's som NI plugin that fails to load in Pro Tools Ultimate. See my attached picture. Does anyone know what it could be due to?
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Why is tech support so bad?
I purchased the upgrade to Maschine 3 for my Maschine MK3, and it's stuck in demo mode. I have submitted two support tickets and have NOT heard back from support. This is not how you do business NI! Tech support must be good or the product is worthless.
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Native Access installation issues
(Windows 11) I am unable to install Native Access 2. Even though I am running the installer as an Admin, I keep getting the warning; "Service 'NTKDaemonService' failed to start. Verify that you have sufficient privileges to start system services." When I try to start the service manually, I get a warning saying "the system…
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Known Issue: Download Failed for updates on Windows (Expansions, Massive X Factory Library and more)
Native Access is no longer downloading files. Every download = "Download Failed" I've restarted - reinstalled etc. it just fails and goes to 'queued' - and never resolves.
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Native Access: "Download failed" on 53 updates – Seeking advice!
Hi everyone, I’m running into a frustrating issue with Native Access on Windows and was wondering if anyone has found a reliable fix for this. I currently have 53 pending updates (including Aquarius Earth, Beam, Basement Era, etc.), but every time I try to update, I get an immediate "Download failed" error message (as seen…
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Sucks
I bought and payed for all my software from traktor pro 2 to traktor pro 4,but i cannot see it in native access on my macbook 2015 to install.I am learning Serato to switch over once and for all cause i am getting conned.If u want to buy traktor ,every one and everything is available,if u have a problem,everyone is dead…
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Can't log in through Native Access on Windows 11 pro (licensed)
Whatever I do, I cannot enter through the Native Access application on Windows 11 pro, I have already turned everything off, everything that interfered, I tried to connect the Internet via my phone, there is still an error, I wrote support for those, silence for the third day. I tried to delete files, reinstalled…
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Native Access hangs when clicked after a few seconds.
Tried everything - deleting cache folders, uninstalled drivers, even Kontrol/Maschine and Native Access. I tried everything I could find on forums and net. I could just reinstall windows… But it DID work until recently. Interestingly if I don't touch/click Native Access it shows my products and everything, and a tiny…
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Lot of troubles to relocate Kontakt librariesin a external SSD disk
Hello, I want to migrate all my Kontakt libraries to an external drive. If I use "cut/paste," then Repair, and then create a new path, it sometimes works and sometimes it doesn't. The file (Session Horn Pro, for example) won't cut. And I can't see any reason why. And, I'm hopeless with computers... If somebody should help…
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Solution Discovery: Download Failed for Expansions on Windows
All After some great chitchat over the weekend - I have now confirmed the actual "reason" for all these Download Failed messages when we attempt to install all these recent Expansion updates (on Windows) Summary If you have any Expansion that has not been updated in a long while - your target installation folder will (most…
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FAILED DOWNLOADS AND INSTALLS WIN 10
2 weeks now and nothing will update. I read that from NI that this is a "Known Issue" well if its a known issue fix it !!!!! Ive spent many thousands of British pounds on NI products over the years. and this is how I'm rewarded. Is this the beginning of the demise? your products fail and now your struggling to fix it?. And…
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Activate FM8
Hello. I would like to use FM8 on Windows 8.1. Is the latest version suitable, or do I need to use an earlier version, 1.4.1 for example? Once I've purchased the plugin, how do I activate it? When I click the activate button, Service Center starts and tells me that an internet connection check is taking place, but nothing…
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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Root Drive Update Failures: Why is there no automated migration tool in 2026?
Can Native Access be improved to move all applicable libraries to a new location prior to using "Relocate All" ? …… All of my libraries and possibly some applications, programs and user content are located on D:\ the root level of a dedicated sample drive, as they have been for many years. This includes many other…
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Download Failure
All updates are failing in Native access.
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Download Failed
Download Failed
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Why is Native Access such a bad product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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Native acess update failed
For the last month my software just gets downloaded failed when I try to update them via native access A small example screenshot below.
