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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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Mac0S-27 (new mac mini M6) cant install Reaktor (and others)
Hi, I know the official status is "Stuff isnt compatible on macos27" but I just bought a mac mini yesterday that ships with 27….. moving over from PC and terying to get my stuff setup. So far it's been pretty seamless and everything just instals and works…. untill I tried to install Reaktor, FM8 and a couple of other…
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Could not add product content
Hi, I am having a problem with Native Access on my Mac. I am unable to add or install multiple library products using the “Add Product” option. The problem occurs with several libraries, including Ferrum Free Edition and Evolution Devastator Warzone – Free Edition. When I select the appropriate product folder in Native…
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Regarding the old Kontakt Factory Selection
Hi, Is there any possible way to get the old Kontakt Factory Selection as I have recently recovered an old project of mine on FL Studio, and I couldn't use the preset on it because I got a new computer and i just checked to see if the download was available but no, it shows only the new Kontakt Factory Selection (KFS 2).…
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Native Access cannot find the new version of Kontakt 8 Player
Hello, After purchasing a new virtual guitar instrument, I've been trying to update Kontakt 8 Player without success… Native Access won't let me download the new version; it searches, but nothing appears under “Updates.” None of my other virtual guitar instruments are working either. What can I do? Thank you for your…
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"Installation Failed" or "Full Disk Access Required" Alternative Solution
Before anything I'd like you to note that I have spent over 18 straight hours with various AI systems to solve this issue. I am nowhere near a professional on this issue nor I understand coding, scripts and such. I'd love a free upgrade to newest version so Native Instruments you know where to send my free upgrades for…
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Maschine 3.7 update does not show in NA
Hi, I don't see the update of Maschine 3.4 to 3.7 in my NI ACCESS even if I refresh it. Have you the same problem ? What can I do ? Thanks a lot
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Native Access 3.26.0: “Loading Products Failed” and UUID error when retrieving owned products
Hi everyone, Native Access is unable to load my product list on my MacBook Pro. It shows: “Loading Products Failed – Something went wrong loading your products.” If I choose “Continue With Empty Library” and try to refresh, I get: “Something went wrong while refreshing your products.” I’m using macOS 26.6.2, Native Access…
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Native Access 3.26 refreshing product list bug
Hi there, everything was Ok until native access updated to 3.26 version. When launching NA it sends me to internet login page. Credentials OK - message telling OK and going back to NA. And there : error message "sonething went wrong while refreshing product list" I did eveything that came in mind (regedit, deleting Native…
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Cannot login to NI account on the website
Have tried logging into my account on the website, both with my google account and with email/password. Have even tried changing my password and cannot login, get this message. It works when Native Access opens login page in the browser, but I cannot access my account on the Native Instruments website. Help please.…
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vocoflex download
I just bought vocoflex by dreamtonics on the native website, but i cannot find the install. it does not show up in my native access. I do see it when i login on the website in my order history, i do see it in the products and licenses tab, but it does not show up in the products downloads there either.
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Native Access 3.26.0 is here: end of Rosetta support and new warnings for compatibility
Hey everyone, we just released Native Access 3.26.0 and there are a couple of important changes and features. End of support for Rosetta on MacOs: We know it's been requested by many Mac users and was a source of concerns with the upcoming MacOs 27 official release later this month. Native Access is now Rosetta free. These…
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How to install Native Access?
I cannot for the life of me get native access to install. I'm on an M1 Mac, I did an OS update and my Kontakt no longer worked, so I tried to launch NI Access to get an update, had to download a more recent version of NI Access. It wouldn't launch, couldn't get the permissions to run its installer daemon. I gave both NI…
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Why am i getting native access errors?
Hello, I'm currently having some issues with Native Access. I've gotten at least two errors. (one relating to the NTKDaemon or whatever it is and one where i'm unable to login.) Step's i've tried to fix; Run as administrator, Uninstall/Reinstall Native Access (via download page, original version before i uninstalled was…
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Account loss because of support team
@Jeremy_NI, I contacted support to change my email for NativeID, and support agent changed it to wrong one, dropping the letter from it. And for about a day, the agent misleading me around asking about serial number and asking me about “what the error massage you have in which application? “, “please add screenshots”. whom…
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New owners poor support
Now that Native Instruments is owned by InMusic I have seen support fade away just like it has with InMusic for many years.I filed a support request with InMusic a week ago over Native Access not installing Kontakt update properly.It has gone unanswered and according to them it takes about 2 weeks.I have stopped purchasing…
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Native Access 3.25.0 update glitch
Just a heads up but I was just prompted to update to the latest version but after installing it, got a message to say it could not find my library, do I want to load with a blank library? I tried the 'no' option obviously a few times, hoping it would fix itself, but nothing worked so I took the risk of trying the 'Yes -…
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Native Access 2 can't log me in. It keeps giving me an error message can't log-in
Hi, I was having no issues yesterday to log-in to Native Access, and downloading libraries. But today It won't log me in, it keeps giving me a message that it cannot log me in. I tried uninstalling and re-installing the app, deleted the NTKDaemon file, ..etc. Restarted my PC, tried to login again, but still the issue is…
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Traktor pro 4 license disappeared after windows reinstall (ticket 854096)
Hello, I recently bought a brand new Traktor Kontrol X1 MK3. I successfully registered the controller in Native Access and downloaded Traktor Pro 4. However, due to system issues, I had to reinstall Windows. After reinstalling Windows and logging back into Native Access, my Traktor Pro 4 license and the X1 MK3 controller…
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Product Download for offline installing
Hi guys, I’m searching for the product download page. I have internet in my studio but even 1-2 gb of download is taking forever, so I prefer install my plugins offline and then licensing with Native Access. Do you know how to do that? It seems that the Product Download is offline for now, this link:…
