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Known Issue: Failing installation for certain products on external hard drive on MacOS 15.5, 15.6
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Option to install only one kind of VST type (VST3, VST2, AAX or AU)
Hi, ist there an option in Native Access to choose only the kind like VST3, VST2, AAX oder AU plugins wanted? If not, this is very needed. Example iZTrash 4 x 240MB = 1GB, this means 750MB for nothing. I don't need anything else than VST3. If this option does not exist, please consider to deploy it on a next update. Thank…
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Is it possible to have 2 Traktor Pro 3
Hi everyone! I had already bought Traktor Pro 3 a few months ago when I got an old Trakotr S4mk1. Today I bought a used Traktor S4mk3 and the seller gave me a code to register the product on native-instrument.com. The Traktor S4mk3 has registered well and on the native website it is displayed : TRAKTOR KONTROL S4 MK3 HW.…
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Download Fail
Down error I tried reinstalling the app, resetting the computer, etc. but it didn't work.
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Download error when downloading certain libraries
Can't download 7 specific libraries due to download failure of the 346 libraries. I get an disk permission access error, but that's not the problem. It can install and download other libraries. Is this a system bug/issue? How can this be solved?
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Installation Issues with Komplete Collectors
Hey There. I'm having big issues intalling my Komplete collection. Some of the content is installing just fine, but- Some of them are getting the full disk access error message. I have definitely allowed full disk access to the daemon and native access. 2. Also its saying, for example, i need 76GB of space on the drive…
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Unable to Login (Native Access on desktop not working)
Title: Native Access Login Issue on New PC – Ongoing Problem Hi everyone, I wanted to share my experience in case it helps others and brings visibility to this ongoing issue. I recently set up a new PC and installed Native Access 2 to access my purchased instruments. While I can log in online through the browser, the…
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New PC - Native Access can't see my existing purchases on my existing account!
I have a brand-new PC (Windows 11). I installed Native Access using my existing NI account, which clearly lists all my purchase history on the account page. However, Native Access on my new PC does not show any of my existing purchased content. It behaves as if it's never recognised my account before. I'm just about fed up…
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OK to remove ancient C++ elements relating to NI?
ello Just want to conifrm that I'm probably correct in assuming certain C++ resources that apperad at the same time as Installing Native Access actuall relate to that product. I'm attempting to remove all traces of NI products + associated 3rd party elements…
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Can't install Native Access on my Win 11 Pro system
Receiving an error as shown in the attachment. I had Native Access installed before, but now fails to install. Thanks for your help! Mike
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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Need Help: Komplete 14 Ultimate won’t install on MacBook Pro M1 Max (tried everything)
Hey all, I’m stuck and desperate at this point. I own Komplete 14 Ultimate and after my MacBook Pro M1 Max was reset to factory settings, I haven’t been able to reinstall anything via Native Access. Setup: MacBook Pro M1 Max macOS Sequoia 15.6.1 Native Access 3 (latest) Problem: Every install fails with: “Installation…
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Native Access 3.18 is constantly forcing me to relocate/repair libraries (Mac)
Hello, This seems to be a problem affecting numerous people since the last update, but I am constantly needing to repair libraries as NA keeps losing track of them, despite my external drives not being disconnected or having any issues. It is causing significant frustration as I keep needing to repair. All disk access is…
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Request for Traktor Pro 4 License with my S4 MK3
Hello Native Instruments team, I am writing regarding my Traktor Kontrol S4 MK3, which originally included a Traktor Pro 3 license. Recently, I have seen that several users with the same controller —and even older purchase dates than mine— have been granted a complimentary license for Traktor Pro 4 after contacting your…
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Can't remove 'repair' no matter what I do
Hello all, I started off by installing all programmes and instruments from native access, but half through I noticed I have not got enough space on my hard drive. So I had to uninstall all the that has been installed, bearing in mind I had no other location or hard drive on my Laptop just the 'C' drive. No matter what I do…
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Kontakt can't find the Libraries
After using a suite of VIs from Native Instruments for many years with no trouble, I am suddenly unable to get Kontakt Player 7 to see all my installed libraries. When I click on “Manage Libraries” in Kontakt Player it says to click on “Open Native Access” which flashes momentarily and doesn’t open it. In Native Access it…
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Won't Install any plugs
I have integrated my Izotope and Native accounts, and now I can't get anything from Native access to install!!!
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Maschine 3 does not appear in the library
Q: Translation inserted by Moderator (translation by DeepL) Help! Everyone, I bought a brand new Maschine mk3 and entered the serial number into Native Access, but the Maschine 3 software isn't showing up in the library... I have no idea why the app isn't appearing in the library. Any suggestions? Support told me to delete…
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Update VST to VST3?
Hi everyone, got a new Mac and wanted to migrate ableton live (11.3.42) projects to the new one with a fresh installation of Live on the new machine including a fresh installation of NI products with NI Access. The problem I now face is, after installing Native Access and the synths I've been using on the new machine, they…
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sample librairies failing to keep installed
Hello, for some reason, every time I open Logic, some Kontakt libraries appear as uninstalled. Even stranger, Rise & Hit shows as installed, but it's actually one of the libraries that's causing issues. Everything will make much more sense once you see the screenshots.
