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FIXED: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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Native Access 2 Does Not Work
Greetings, full disclosure that I am incredibly frustrated right now. I paid to upgrade to Kontakt 8 and learned I needed to download Native Access 2 in the process. Did so, installed it, and no matter what I have done, it won't open at all. I've tried running as administrator, nothing. I've tried uninstalling it and…
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need my registered products on my new pc
This discussion was created from comments split from: Help I cant change my email.
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Native Access opens and after loading products the program disappears.
Hi I am in trouble with Native Access. The program is closed shortly after starting. I opened a ticket to NI, but no human seems to help me. I did all the stuff the bot forced me to do, spent hours of time, but no result. I sent them a video an log files of NA and NTK Daemon. I got no response to the files. Because I have…
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Komplete 15 Select Band for Novation not registered
The issue has not been resolved at all. Please let me know how I can download "Komplete 15 Select Band for Novation" which is currently listed under 'Not registered.' I still haven't received a serial number, and the product is not appearing in Native Access. I have only received emails regarding shipping; no emails…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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License missing from native access. Attempted troubleshooting and contacting support.
So, a week ago i spilled water on my mac book, my debut single was ready to release and i was devastated. Bought a new mac book and transferred the files over to find native access missing all of my instruments. Contacted native support to be met with AI responses linking me to guides ive already attempted to follow.…
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Not installed items unavailable to install
After an update Native Access required me to repair almost all of my installed products. It wouldn't do a repair all so I had to repair over 300 one by one. However it would not repair my NBPL or a couple of Reaktor items. One was Spark and the other I now can’t recall. I deleted them from the library expecting them to…
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Support stonewalls me. What do I do?
Hello, I have recently purchased the Maschine MK3 violet 25 yeee anniversary edition for my daughter (New Old Stock), and activated the serial on the NI webpage, however, I did not receive maschine 3.0, as stated that u should receive (since this product was purchased and activated after November in 2024, it was purchased…
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Setting up new TRAKTOR MX2
just got new mx2 and attempting to set it up per the directions but cannot locate anywhere to “enter my serial#” looked in all of the tabs and canont locate. is there a video tutorial. traktor s4mk and got the mx2 as a back up and presume once i get it loaded all will be compatible? just need to finish the set up process.…
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Native Access installation failed: Full Disk Access and NTKDaemon issue on macOS Tahoe
Hi everyone, I’m having an issue with Native Access on a new MacBook Pro with Apple Silicon M5 PRO running macOS Tahoe. “Installation Failed: You may need to grant full disk access to Native Access and the Daemon.” I have already tried the following: Granted Full Disk Access to Native Access Looked for NTKDaemon and added…
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How to Download Komplete Start
Trying to get free Komplete Start but going in circles of web pages. I did make an account. Instructions say: "Install all included products by clicking "Install All" in the “New” tab of Native Access." But the "New" tab of Native Access has no "Install All" button. It just lists the first 20 of 1005 products. The Free tab…
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Three Libraries failing to install on MacOS, been stuck in a support ticket loop for over a week
Hi, I have been trying to get my support ticket 4874979 resolved for almost two weeks now and keep getting sent in circles by the responces. I am having issues installing three libraries (East Asia, Ireland, and Symphony Series Percussion) on my system. I have over 100 other libraries successfully installed but for some…
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Installation VST 2 not possible -> lots of projects loose integrity -> no workaround
As I researched, I found absolutely no way to migrate past projects efficiently to new VST3 Versions. it just silently fails, because the plugin doesn't offer a migration path. Any experience for NI and Ableton 12, how to migrate the projects with VST versions?
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MacOS Tahoe Compatability
Native Access on macOS Tahoe: every install fails with ERROR_CODE_WRITE_REGISTRY_FAILED — root cause + fixIf you're on macOS Tahoe (26.x) and Native Access has been failing every install/repair, with full Kontakt libraries (The Gentleman, Studio Drummer, Abbey Road, etc.) loading silently with a red DEMO label even though…
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Electric Keys Diamond and Phoenix Updates
When I go to update Electric Keys Diamond and Phoenix Native Access warns me that a Kontakt update is required, although I am already on Kontakt 8.10.1. Is this the latest version? Thanks.
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Updates on Hardware Connection Services
Does anyone know if I can go ahead and safely install this update without updating the firmware on my S88MK3? No time to do the keyboard firmware right now.
