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FIXED: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Native Access Hangs on Updates
Is there a way to get Native Access to update only 64-bit VST 's?? Effects and/or Instruments? The Problem is Native Access 2 hangs when trying to update 32-bit VST.I have to manually go in to the task manager and end each plug-in update. The individual products STILL show up as updates available on the Native Access to…
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NI not giving me the software I bought
Are these NI morons still in business. I ordered two plugins on Dec 30, 2025 and the order status just shows "in progress". I opened a ticket over a week ago and have gotten ZERO response. Absolutely pathetic and so unprofessional. They shouldn't accept orders if they can't deliver what you buy. Are they on freaking break…
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Installation failed "Hauschka Composer Toolkit"
Hi, I just updated my system with the latest Native Access and all updates. Everything works instead of the "Hauschka Composer Toolkit" of Spitfire. It's says: "Installation failed". I checked all the informations from native access, but it still doesn't work. Any ideas? Thanks Chris
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Installation from all Heaevyocity failed und more
I can't install my HY instruments because no folder is being accepted. This includes:Master Session Ensemble DrumMaster Session Ensemble WoodMaster Session Ethnic Drum Ensemble...as well as various instruments from SonoKinetic. I find this very frustrating, as it's not just a loss of money,but also a waste of my time,…
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How do I "fix" the paths so Reaktor updates work?
Hello, I've found similar problems to mine, but still no fix. I've emailed support but so far they have not been able to assist in resolving this. It must be something simple. Basically, I opened Native Access late last year and everything updates except certain files related to Reaktor. I also can no longer see the…
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update email adress
Hi my email server doesnt work anymore, I contacted support via Chatbot tickets 4766476 and 4774114, like I said I cant access the email account I registered all my traktor products, NI must contact me via the new email address or the Forum. looking forward, thank you
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Native Access - Loading Products Error
Halloi, Q: Translation inserted by Moderator (translation by DeepL) I know there are already posts about this, but the solutions I have tried have not worked. My email to support did not receive a support ticket, so I am turning to the community. ——copy Yesterday, NA2 updated to the latest version, 3.22.0. NA2 was running…
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360 pro -kontakt 8
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Native access install failed
I couldn’t take it anymore. Every time I launched Maschine or Komplete Kontrol, it took at least 5 minutes for the application to start. I decided to reinstall Windows and install Native Access on a clean system. Now I have a problem: Native Access won’t install. “NTKDaemon failed to start. Verify that you have sufficient…
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Do I need Native Access installed for official Kontakt Libraries to remain authorized?
Hi all, I bought NI Komplete Standard over Black Friday and now have more time to get back playing. I love Noire but it stopped working twice now after 10 - 15 minutes; saying it cant access Native Access, which is true - it can not do so as I deinstalled Native Access after downloading and authorizing, since I want my…
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Native Access Can't install Library for brand new installation
Hi, I am installing Komplete 15 Collectors Edition to a brand new formatted PC and ext. SSD (for Library). Couple of Applications (i.e Kontakt & Massive X….) installing was fine, all completed and running normally. But the problem is installing the Libraries, here was happening: I started to install The Grandeur, the Piano…
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There's an issue with the installer service
I have been trying to get access for aove a week and trued all of the solutions NI suggests - noyhing works
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.
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problem / plugs native / protools /
Native Access cannot reconnect existing Kontakt installation after macOS Sonoma reinstall Hello, I’m stuck in a loop with Native Access and Kontakt after a macOS Sonoma reinstall and I can’t find a proper solution. Context: macOS Sonoma 14.8.3 (clean reinstall) Native Access 3.22.0 Pro Tools freshly reinstalled Kontakt and…
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Native Access confused by TimeMachine (MacOS)
I install my Kontakt instruments in Native Access. All's OK, they are in a folder on an external hard drive. However, soon enough when I open Native Access it tells me all my instruments need to be repaired. "Your xyz installation appears to be broken. To repair the installation, please update the location of the product…
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Please add a recently updated tab
I just thought this would be useful
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Traktor Pro 4 missing in N.A. on new PC
Q: Translation inserted by Moderator (translation by DeepL) Hi, How is it possible that I can no longer find Traktor Pro 4 on my new PC, but I can find it on my old PC with the same account? Community Code of Conduct - Please read before posting: Quote : Our community is currently only available in English. Please be…
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Ozone 9 Elements not showing up in Native Access despite having it in my registered products
Title basically, on the NI website it says I have Ozone 9 Elements and I can download it in Native Access but when I actually go to Native Access it doesn't show in any list or search whatsoever, despite having legacy versions ticked on.
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PDF Access in Native Access..
Would having a section built into the left hand side of the Native Access screen that provides access to all the products PDF files to read or download be a viable idea? Maybe even if it was available in the support menu on the left hand side?
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My Maschine MK 3 does not have a functioning display. How do i fix this?
I recently downloaded all the maschine software on my new computer. While my mk3 is able to work as a controller in maschine, the display is not functioning as intended and is instead stuck on the Maschine 2 production and performance system screen. Additionally I am not able to use the hardware as a midi controller in…
