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FIXED: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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Lot of troubles to relocate Kontakt librariesin a external SSD disk
Hello, I want to migrate all my Kontakt libraries to an external drive. If I use "cut/paste," then Repair, and then create a new path, it sometimes works and sometimes it doesn't. The file (Session Horn Pro, for example) won't cut. And I can't see any reason why. And, I'm hopeless with computers... If somebody should help…
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Connecting mac with traktor controller
Hello, I have a question. I own a MacBook Pro (Retina, 15-inch, Mid 2015) running macOS Monterey version 12.7.6, and I use a second-hand Traktor Kontrol S2 MK2 DJ controller. I would like to download a version of your software that is compatible with these devices. I’m unsure whether I should buy Traktor Play or Traktor…
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Why update for Absynth 6.02 is not visible ?
Hello, This update don't appear in Native access, even after a refresh…any idea ? Thanks
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Migrate libraries and products from internal drive to external drive
Also using Logic Pro version 12. I just want to be sure that I can redirect updates and that Logic Pro will pull from the new location (external drive) so that I can comfortably delete the "Shared" folder on my internal drive.
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Previews Library not being installed on MacOS Sequoia and Tahoe
Download and unzip the NBPL folder: https://drive.google.com/file/d/1s3jqJYjf2nT-bkaZLuI_1jpEWXsOutej/view?usp=drive_link Place it in: Macintosh HD > Users > Shared Please download and unzip the installed_products-json file from here: https://drive.google.com/file/d/1SQVknyv8JuDYel8YBhRfTMaFadqIrkhk/view?usp=drive_link…
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Can legacy applications be deleted?
For example, does Guitar Rig 7 depend on Guitar Rig 5 and/or 6 and, if not, can I just delete them for more storage space?
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Native Access downloads fail on multi-user computer
Hello, I am not a Native Instruments user but an IT support technician. I am working to resolve an issue with a Mac lab at one of our schools that uses Native Access. SUMMARY OF ISSUE Native Access will only download files for the user account it was initially installed on. For each other user on the computer, they…
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NTKDaemon will not install on up-to-date Win 10
This discussion was created from comments split from: NTKDaemon for Native Access won't install .
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Maschine 3 as Demo after purchase
What does this mean? I need help.
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Native Access is breaking Kontakt for many legitimate customers
I have probably more than 1000 Euros worth of Native Instruments products. You may ignore this saying Linux with wine isn't supported, but given the pages of complaints I'm seeing even from Windows users about the apparently shocking state of Native Access, and given Linux is now reaching 10% market share and with Kontakt…
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Native Access error message: “Installation failed”
Q: Translation inserted by Moderator (translation by DeepL) I am trying to install libraries larger than 8GB, such as Previews and Majestica, but I get that typical error. I followed the steps on the website and still can't find a solution. Community Code of Conduct - Please read before posting: Quote : Our community is…
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Changing E-mail adress
I'm trying to change my e-mail adress because I changed provider. Works simpel enough with all competitors of your company, but of course Native Instruments has to create the exception to the normal. I tried the chatbot, it asks me for the old and the new e-mail addres which I supplied of course, but that says I have to…
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Native Access 2.0 not showing any Legacy Products
I've been trying to install the classic piano collection specifically for the New York Concert Grand and have been following all the steps on legacy installation page but for some reason I can't get them to show up. I have toggled the option to show discontinued products but after restarting and even reinstalling, the…
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Kontakt 7 is missing from native access
Recently reinstalled win 10 and now trying to reinstall all my ni software. I have komplete 14 and use kontakt 7 but there is no kontakt 7 to be found in native access only kontakt 8 player. Anyone had this happen or has any advice?
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Unable to install "Hardware Connection Service", since it is not listed
Hello, I am trying to make my Kontrol S61 MK3 work with my macbook pro m1pro (sonoma). But I am stuck at the step "install Hardware Connection Service", since this is not listed in Native Access at all. I did the following steps: Install NI Access Upgrade firmware to 1.57 I think, the device still display "Add your serial…
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vst3 file missing
the vst file for DAW is missing. i found closed thread and I saw other people have the same problem. i do not have plugin file installed anywhere on my computer. searched every vst folder i have, only guitar rig is missing. standalone app works fine but i am unable to load it into my fl studio. reinstalled but problem…
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REQUEST: Relocate ALL libraries at once
I find myself wiping my computer about once a year. All NI content is on an external SDD. I appreciate the ability to relink content libraries without having to re-download them all (except for Expansions, currently). However, since I have Komplete CE, that's a LOT of individual libraries I have to manually relink. I like…
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Native Access Can't install Library for brand new installation
Hi, I am installing Komplete 15 Collectors Edition to a brand new formatted PC and ext. SSD (for Library). Couple of Applications (i.e Kontakt & Massive X….) installing was fine, all completed and running normally. But the problem is installing the Libraries, here was happening: I started to install The Grandeur, the Piano…
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unable to install Kontakt 8 Player via Native Access
Hi everyone, I’m currently unable to install Kontakt 8 Player via Native Access. The installation consistently fails with the message: “You may need to grant full disk access to Native Access and the Daemon.” Before posting here, I went through a full clean setup and double-checked all required permissions. Important…
