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Known Issue: Failing installation for certain products on external hard drive on MacOS 15 and upper
Issue: Some content products can't be installed on an external hard drive on MacOS 15. These products installers rely on an older installer technology. Products released since 2023 and products that received an update since then are not affected because they are using our new deployment technology. Fix: To resolve the…
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Known Issue: Discover Series Ireland can't be installed
Hey everyone, We had several reports about installation issues with the Ireland library. Issue is investiageted at the momnt. In the meantime, you can download the zipped library from here: IRELAND 1.0.2 Unzip it, put it where you want it to be installed and use the Add Product Content feature in Native Access to locate it.
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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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No Access
I have been working for a month with NI Support and I can't access most of my owned instruments. I am on an M4 Mac Mini and would like to know if there are any human independent contractors on the East Cost of the U. S. who can help me with my installation. I would pay a decent contractor for assistance - maybe someone who…
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Windows Cannot find Native Access.exe
Both Traktor Pro and Native Access started acting weird, giving error messages of not finding files, even though they are clearly there. Anyone out there who can educate me on whats happening, or a solution? Have tried downloading again native access and installing again, without luck. And surely I cant download Traktor…
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Impact Soundworks instruments loaded in full Kontakt not seen in Native Access
Hi, I loaded my Impact Soundworks instruments into Kontakt 8 (full) today and thought they might also appear in Native Access. They do not come with a NI license code only the third party's serial number. I suspect third party instruments aren't meant to appear but I like NA as you can search all your products for a…
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Rosetta needed for NTKDaemon?
Really, Apple Silicon has been out for years —- I don't want to have Rosetta continuously running on my M4 just for this! I saw posts from as recently as August with people complaining about this. Is there really no way to install (actually just reinstall having migrated from an Intel Mac) my NI plugins with having to be…
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Am I misunderstanding my update path?
Hi all, I was trying to take advantage of bf discounts to upgrade. My hardware is an s49mk2, Maschinemk3, A25r2 Update/upgrade path from the very first install was: KOMPLETE 13 SELECT→ KOMPLETE 14 SELECT→ KOMPLETE 14 STANDARD Upgrade for KSelect→ KOMPLETE 15 STANDARD Update At the split time going moving from select to to…
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Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow
Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again. If the issue persists, please contact support. I have been trying to install the 15 Collector's Edition for a week now, but it still hasn't been fully installed successfully. First, there was a…
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Installation fails
Installation fails. Why?
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Cannot install Kontakt libraries NA 3.21.1 (I am NOT using an external hard drive)
I am using a M4 MacStudio with macOS26 (Tahoe) - I am NOT using an external hard drive Round 1: I just purchased Damage Drum Kit I downloaded it through the Heavyocity Portal Damage Drum Kit did not show up as a Kontakt Library I ensured Native Access and NTKDaemon had Full Disk Access in Mac Privacy settings I opened…
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Sequoia] "Installation Failed" Loop - NTKDaemon & Local Network Permission Bug
I am completely unable to install any products. I get the "Installation Failed" error, and I have identified the root cause as a "Catch-22" with macOS Sequoia's new "Local Network" permission. This is a list of EVERYTHING I have already tried. The Symptoms "Installation Failed" on every single product. The app downloads…
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How can I convert an unregistered product to a registered version?
Hello to all……yes, I encountered difficulties when registering the product. To be short，I took advantage of the Black Friday discounts to upgrade KOMPLETE 15 to the Ultimate edition. After completing the purchase, I received an email mentioning that Remember: You will not receive any serial numbers by email. Native Access…
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Issues encountered by my buyer while inserting the serial numer tranferred
Hi, I sold my traktor kontrol s3 and did thr license transfer both for the controller and the software, traktor pro 3, however the buyer is having problems when he puts the serial number that i transferred to him in order to activate the controller and to get the software. Someone can tell me whats wrong?
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Subject: Native Access 3.21.1.651 crashes on Windows 11 25H2 (Build 26200) - Exception Code c0000409
Native Access fails to install on Windows 11 25H2 with a fatal crash immediately after launch. The application displays the error message: "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I tried to install with admin privileges. But I don't this that this is a…
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NA never shows an installed product as 'installed'. Why?
NINA has caused a monstrous amount of problems for well over a year now and, following de-installing everything with Revo and cleaning the register of everything I can find, I updated NINA and then started with the simple Kontakt installs. Same damn problem. Nothing ever shows as having been installed. It just lists it as…
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.
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Can't download any products or updates in Native Access
I'm unable to download any of my purchased Kontakt 15 products or any updates via the latest Native Access . This situation has been ongoing for over a month now and I'm literally at a lost for a remedy. I've contacted support , provided screenshots , of my issue , also provided a requested support tool file, and support…
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Can I still download Maschine 2
… Or do I have to throw my old Maschine Mikro MKI (which I love) to the bin ?
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Subscription paid but most plug ins I used are showing as being expired
I subscribed to 360 Plus a couple of months ago and I have tried using some of the plug ins but they're showing as expired and I'm instructed to renew my subscription. I've checked by bank and can see the monthly fee has been paid and my subscription is showing as active on my account. In the Native Access portal all the…
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Hello, I bought a second-hand mk3 machine on a market. I would like to get the license back but the
Hello, I bought a second-hand mk3 machine on a market. I would like to get the license back but the seller has no information, I only have the machine, the box and the serial numbers. thanks
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Native Access…access
Have recently dusted down my Maschine Mikro MK3 after not using for a couple of years and plugged into my MacBook with the intention of using as a MIDI controller in Logic Pro. As this is a new laptop I need to login to Native Access I assume to download drivers/firmware etc however my corporate VPN seems to be causing an…
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Trying to find Maschine 2 download
is it possible to find a Maschine 2 download. I can do it in Native Access and I accidentally deleted it and now my Maschine 3 upgrade is not working.
