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Native Access new Discover tab
Hi NI community, Finding new sounds just got easier. We’re introducing a new Discover area in Native Access, your dedicated space to explore instruments, effects, and expansions from Native Instruments and our partners, all without leaving the app. With Discover, you can grab all of our free products in just one click and…
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Issues installing Rammfire, Reflektor and Traktor 12 (the old Guitar Rig effects)
Hey everyone, there are still a couple of discontinued products that have not been migrated to the new installer technology which makes them impossible to install on MacOS 15 Sequoia and MacOS 26 Tahoe. You can download the zipped product folders here: Traktors 12:…
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Manager does not show required Kontakt version for certain library.
Hi If open info in NI Access manager about certain Kontakt library (installed or not) in opened info section there is no info about required version of Kontakt for this library, just word "Kontakt". (As i remember req version was indicated before ? Or i'm mistaken) Win10 \ Access version 3.25.1
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KOMPLETE 14 CE and KOMPLETE 26 CE shown as “Not registered”; Absynth 6 opens in Demo mode
Hello, I am having an activation/entitlement problem with my KOMPLETE upgrade chain. My account currently shows: Registered: KOMPLETE 13 KOMPLETE 13 ULTIMATE Upgrade for KOMPLETE Not registered: KOMPLETE 14 ULTIMATE KOMPLETE 14 COLLECTOR’S EDITION KOMPLETE 26 COLLECTOR’S EDITION Both KOMPLETE 14 Collector’s Edition and…
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download update and new banks
Hello, I bought some sound banks recently, but I can’t download them. Similarly, I can’t download the Kontakt updates either. I tried using the NI Download Manager, and I was able to download the updates. However, I still can’t download the sound banks. Since then, I haven’t been able to access the NI Download Manager…
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All iZotope 32-bit installers broken on Windows 11 25H2 — RX 11, Insight 2, Product Portal fail
Hi everyone, I just set up a fresh system and cannot install any iZotope product that uses a 32-bit BitRock installer. Meanwhile, Ozone 12 and all NI products install perfectly. WHAT FAILS: RX 11 Audio Editor Standard v11.4.0 — "Installation failed" in Native Access Insight 2 v2.6.0 — same iZotope Product Portal v1.4.9 —…
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Why does it take FOREVER to download instruments and content in Native Access 2?
I have Comcast Business as my Internet service provider. It's a long way from Google Fiber in terms of speed and reliability. But still, I usually get somewhere in the range of 100 to 150 Mbps download AND upload speeds (which can frequently reach nearly 200 Mbps). And yet, it takes eight (!) hours to download a single 8GB…
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My Reaktor 6 update purchase not showing in Native Access
I just purchased a Reaktor 6 Update. It does not show up in Native Access for me to install. I also purchased the Kontakt 8 Update at the same time and it did show up in Native Access and I was able to install it. I currently do not have Reaktor 5 installed. I don't think it could run on my M1 MBP. Could this be the issue?…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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No Traktor Play with DDJ-FLX4? (LATEST VERSION)
Recently purchased a DDJ-FLX4 controller, and was attempting to redeem my free copy of Traktor Play via Native Access. I followed every step according to the Native Instruments website, including downloading NA and making a Native ID, etc. However, when plugging in the controller with the included USB-C cable into my…
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Why is Repair ALL installed products hiding in Support? I wasted hours.
Why hide the Repair ALL Products function under Support button, when individual repair button is right on the surface? I bet hundreds of people waste hundreds of hours and feel angry about having to repair each product separately when they move their library to an external drive, which is so extremely common these days.
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Why is Cloud Supply not showing in my Native Access Portal?
Cloud supply is not showing up in Native Access or Kontakt 7/8 though it is included in the Komplete Select 15 (Beats Edition) package which I got after purchasing an AKAI MPK MINI IV. I have reset the library by deleting the .xml file reset and refreshed the library multiple times. All software is running on the latest…
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valvet registraion stuck
Hi Community Team / Moderators, I am facing a critical sync issue between Native Access and the iZotope website account backend which is blocking me from an active flash sale discount. • Product: Velvet • Native Access Status: It successfully shows up as "Installed" and registered inside my Native Access application.…
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Ozone crashes
Hi. I recently formatted my computer because of native instruments crashes. Before my file management (download location, Application Location and Content location) in native access was set to an ekstern hdd that was really slow. Ive done some project in pro tools (before formatted and switching to an ssd harddrive) that i…
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Native Access 3.25.0 update glitch
Just a heads up but I was just prompted to update to the latest version but after installing it, got a message to say it could not find my library, do I want to load with a blank library? I tried the 'no' option obviously a few times, hoping it would fix itself, but nothing worked so I took the risk of trying the 'Yes -…
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Can’t believe Native Access is still Old Code
I am running MacOs 27 beta 2 so I take responsibility for that. I haven’t ran Native Access so long but today I said let me see if there are any updates to my programs. Everything has been fine and no problems at all. Native Access says it has an update that will install after restart. I click restart. Now NA isn’t opening…
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How To Change My Email Address!!
I'm loosing access to my email address and need to change it. I've tried to summit a ticket but all it does is send an email verification. How do I change my address and maintain access to my account?
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Why has my Kontakt licence been downgraded to player?
I logged into NA and the update I had for Kontakt 8 is now showing as Kontakt 8 player. I also have 5, 6 & 7 installed for various reasons and 6, 7 and 8 are all showing as the player version. My two NI and Izotope accounts were merged, but they are a bit of a mess. I still don't have access to Maschine 3.5, only 3.42 is…
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Unable to Install anything with Native access
So. I just bought a Kontrol S49 MK3 and have been trying to get native access to load the included softwares and plugins unsuccessfully. I have been able to load some of the softwares such as - Controller Editor, Hardware Connection Service, Komplete Kontrol, KONTAKT 8 Player, NI Accessibility Helper... with the direct…
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Kontakt 7.8.1 missing from native access even with legacy button activated
I can't see Kontakt 7 (full version) on the list of my library products even after activating the legacy button, logging out, quitting Native access, and logging back in. I'm on macOS Big Sur 11.7.11. I have the license (Courtesy of Jeremy_NI) but after having to factory reset my macbook pro, all I see on the Native Access…
