How to remove "your subscription has changed" in Kontakt 8

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Antonio Vitelli
Antonio Vitelli Member Posts: 2 Newcomer
in Kontakt

I have Komplete 15 UCE, and when I open Kontakt, I keep getting the message 'Your subscription has changed'. How do I remove it?

I’ve never subscribed to 360, and the issue also appears in Komplete Kontrol and Maschine 3, where I can’t edit using the mouse.

Windows 11

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Answers

  • Vocalpoint
    Vocalpoint Member Posts: 4,064 Expert

    What happens when you click Manage Subscription?

    VP

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin

    @Antonio Vitelli It seems you had 360 Essentials back in 2022. That should not show every time though. If you click discard, then it comes back again, or is it appearing the next time you open Native Access? Or is it randomly?

    You mention having these messages in Komplete Kontrol and in Maschine, can you post screenshots?

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