How to remove "your subscription has changed" in Kontakt 8

Antonio Vitelli · 2025-06-20T16:23:44+00:00

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I have Komplete 15 UCE, and when I open Kontakt, I keep getting the message 'Your subscription has changed'. How do I remove it?

I’ve never subscribed to 360, and the issue also appears in Komplete Kontrol and Maschine 3, where I can’t edit using the mouse.

Windows 11

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Vocalpoint

What happens when you click Manage Subscription?

Jeremy_NI

@Antonio Vitelli It seems you had 360 Essentials back in 2022. That should not show every time though. If you click discard, then it comes back again, or is it appearing the next time you open Native Access? Or is it randomly?

You mention having these messages in Komplete Kontrol and in Maschine, can you post screenshots?

JKB999

Im getting exactly the same and I subscribe to 360 Pro.

Jeremy_NI

@JKB999 How does it look in Native Access? In Kontakt in standalone?

Do Logic, Kontakt and Native Access all have full disk access? How to Enable Full Disk Access on macOS

What version of Kontakt is installed on your system? If you click on the NI logo of Kontakt when in Logic, what version is shown?

JKB999

Native Access looks OK. All Subscriptions showing as expected.

All have full disk access

8.5.1 Installed.

Same in Reason and Bitwig - so assume its a Kontakt issue

Thanks

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