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Komplete 15 Ultimate – Lores and Leap missing after upgrade from Komplete 13
Hi everyone, I recently upgraded from Komplete Ultimate 13 to 15. Most of the content installed correctly, but two instruments are completely missing: Lores and Leap. They do not appear in Native Access — not under “All Products” and not under “Installed”. I’m using a MacBook with the latest macOS and the newest version of…
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I am trying to register an external Kontakt instrument in Native Access, but I am getting an error.
I recently purchased Shreddage Drums Kontakt instrument, installed it with Pulse Downloader, and tried to register it with Native Access as Add Library, but I keep getting an "unable to retrieve owned products" error. How can I fix this?
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Would Someone Pls Explain Where To Install This Product on a MacBook Pro OS 15.5 Sequoia
This software installer forces the user to choose a location to install itself, but any location I select prompts an error message that it's the wrong location. How about someone from this company simply providing the instructions on where it is SUPPOSED TO BE INSTALLED!?!?!? This is the absolute worst package installer I…
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Analog Dreams and Ethereal Earth versioning shambles
Hey all, I just moved to a new computer and on installing Native Access it's telling me it can't install Analog Dreams or Ethereal Earth due to me not having the right version of Kontakt installed. Now, this message is clearly wrong as I have the full version of Kontakt 6 plus the latest versions of Kontakt 7 Player and…
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third party plug-ins and vendors not showing in Maschine hardware
I can see the variety of fx plugins like soundtoys and fabfilters and sonic acedemy inside the GUI in the software but not on the maschine hardware itself. When looking at my Maschine hardware, under instruments it just says All Categories. There used to be a selection for vendors too. I can’t get any answers that have…
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How do I fully remove Kontakt 6 on Windows 11? Just shows Repair
Hello, I do I fully remove Konakt 6, it just shows "Repair" every time. I don't want Kontakt 6 Player (I have full version of Kontakt 8). Reinstalling (which will get rid of "repair") and then uninstalling (bring backs "repair") does not work via Windows "Installed apps". NI Uninstall RegTool_64bit.exe doesn't get rid of…
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Symphony Series - Impossible to install
Hello. I have been trying to download Symphony Series many, many times, but when the download completes, I always get “Installation failed”. I have tried every method I know of to try and fix it: 1) Restart the computer and download it again. 2) Change the name of the destination folder to a shorter one without spaces or…
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Native Access and Kontakt 8 Improvement requests
This discussion was created from comments split from: Session Percussionist – Update Available!
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“Service Center can not be found" Can you help me install Guitar Rig 5?
My last computer crashed and I have recently been transferring plugins over to my new M1 MacBook. Guitar Rig 5 is the only one giving me issues. Every time I try to run it as a plug-in or as a stand-alone application, I get the error “Service Center can not be found. Please run the product installer again to install…
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Error while mounting disk image
Hello everyone, I purchased some products from Native Instruments and I’m not able to download it due to that mounting disk image issue, I’m using Windows 11 Pro and I did most what of the internet that can be done but I’m still getting the same problem, I should be working by now instead of doing IT, I repaired Windows 11…
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Native Access 3.18.1 throws false „Installation failed - full disk access” errors
Native Access 3.18.1 (1ab69c9 / 1.24.1.0) macOS Sequoia 15.5 (24F74) MacBook Pro M1Max Satechi 4-Port USB-C 3.2 Gen 2 Hub OWC Mercury Elite Pro Dual Mini RAID 0 SSD enclosure
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Traktor 4 upgrade with MacOS 10.15
How do I upgrade Traktor Pro 3 to 4 using MaccOS 10.15? I can't use the new version of access, and registered 4 using a legacy version of access, but it doesn't appear in my library.
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What tool should I use to separate tracks
Hi, what tool should I use to separate tracks and mix them before mastering. Thank you, J
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how to install ozone 11
Hi, I would like to purchase Ozone 11 Standard, but I'm unsure how to install it. Do I need a host or only to download Native Instruments? I appreciate your help. J
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Systems are down in Mexico City
I just had to get a 7 day free trial of a VPN in order to Master a session. I couldn't activate my Izotope Products through Native ID, Native Access, Izotope Portal. The website is down. Izotope's website is down too. Tried on different networks, and devices. I showed the problem to Chat Gpt and it said it was a regional…
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OSX: Virtually all libraries showing as requiring "Repair" and how i fixed it.
So, I opened Native Access and most of the libraries had a "repair" warning button next to them. I checked the "Installation paths" on a couple and noticed that they were missing a part of the path for whatever reason. I configured the Content Location to be at my external SSD way back, before installing the…
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Unable to download or update any of my purchased products
Its been over 2 weeks now and ZERO help from NI. The most Ive gotten from theme is email with a link to Native Access. But make no mistake, they have my money. I would like very much to get the products I paid for. Native Access 2 simply says "Download Failed". No logs, no details nothing. To the best of my knowledge there…
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Maschine 3.0 does not show up in Access
When my N.I. Mikro MK3 arrived, I followed the directions per the card insert...and connected it to a Dell Latitude 3500. I also have a FLX4 Controller connected to the Dell 3500, but not at the same time as the Mikro MK3 is connected. This MK3 to me, is complicated; it has me confused most of the time. But I was able to…
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Why Maschine 2 only has demo mode available in NA 2 even though I have full mode serial registered?
Had an issue with my Fujitsu laptop equipped with i3-4300m processor and 16gb RAM so I had to reinstall Windows 10. Loggged into Native Access 2 and proceeded to reinstall all NI products. Traktor 3 and 4 installed and worked great but. Maschine 2 only allows me install Demo. Even though I have full version and have been…
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…