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Maschine 2 Software not available in Native Access - Solved
Hello, i move to a new computer. After installing Native Access , i can´t find my Maschine 2 license. Just the factory selection. SOLVED! There is a legacy button you have to switch!
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Kontakt 8 stuck in Demo Mode – “base product missing”
Hi everyone, I’m hoping for some advice here, as I’m currently stuck and official support hasn’t helped so far. I bought a new PC and am experiencing troubles getting Kontakt 8 to run properly. The issue is NOT library-related. Kontakt 8 itself cannot be activated. What’s happening: Kontakt Player does not appear in Native…
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I cant download and Install Traktor Pro 4 via Native Access 2
Hi guys, Ive recently purchased traktor pro 4 but for some reason when trying to download the product from my online account and load via native access my product is not showing in my native access account. For some strange reason also, when i tried to install the new product it now seems to have removed my previous…
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NA 3.22.0 wants to update
Hi team, After installing the last update of Native Access, even if it is the last evrsion it keeps telling me its trying to update without success. I know why it fails, because it is already the last version installed but just wanted to let you know in case it is a bug to know about. Also even with all full disk access…
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Native Access - Loading Products Error
Halloi, Q: Translation inserted by Moderator (translation by DeepL) I know there are already posts about this, but the solutions I have tried have not worked. My email to support did not receive a support ticket, so I am turning to the community. ——copy Yesterday, NA2 updated to the latest version, 3.22.0. NA2 was running…
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Native Access infinite loading issue
Hi everyone, Issue: After installed Native Access. While Native Access is still inside computer, if any other software or any manual action accidentally uninstalls Microsoft Visual C++ Redistributable (2015-2022), (not sure x64 or x86, maybe need both), Native Access will then get stuck in an infinite loading state. It…
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Loading Kontakt Instruments Failed
when i load any kontakt instrument big or small, a dark grey box appears that doesnt go away and freezes kontakt completely. i thought this was a mac issue but after switching Mac's, it still persists. I think its important to mention that i install the instruments on my internal disk and then manually move it to an ssd.…
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How do I get updated NTK Daemon version?
Native access provides an outdated link to NTK Daemon installation. Native Access Error: "Please grant permission to Native Access to install dependencies" – Native Instruments At version 1.26. Native access 3.22 requires NTK Daemon 1.28. Where do we access 1.28?
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Reaktor factory patches only in Demo mode
Hello, I recently purchased the full version Reaktor 6… but the 19 factory patches (listed below) only open in Demo mode. Reaktor Blocks and Blocks wired are also only visible as Demo inside Native Access. The support is telling me that Reaktor Blocks and Blocks Wired were discontinued with the 6.3.1 update from Reaktor……
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Advanced Guide: Native Access installation problems and how to fix them manually
IMPORTANT NOTE: This guide is for experienced users only and only for Windows! Hello dear members :-) I decided to make this guide in order to help, at least the experienced users, fix Native Access installation issues, until our dear developers find (finally) a way to deal with them. This guide is for two Reaktor…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel
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How do I load up all my already-downloaded libraries?
I've previously downloaded and installed all libraries of komplete ultimate. They live in a folder named D:\NativeCompleteContent. I have reinstalled Windows on a new C: drive, and re-installed Cubase and Ableton. I updated the settings in Native Access to point at this new location, and re-started the Native Access…
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Rosetta still needed for NTKDaemon!
Well, we've just passed the 5 year anniversary for the release of Apple Silicon and still can't install NTKDaemon without needing Rosetta! Surely this is highly embarrassing by now? There has to be some sort of timeline for shifting this ridiculous roadblock? For those of us who also use our Macs for software development…
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What is Bonjour used for by Native Access?
I noticed that Bonjour was installed automatically when I installed Native Access 2 (on a newly setup Windows 11 install). Bonjour seems to be blocked from running on current versions of Windows (frequent pop ups saying "This module is blocked from loading into the Local Security Authority" pointing at the file…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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Installation failed for any Reaktor instrument on MacOS 26
I'm using macOS 26.1 and I can't install any Reaktor instruments in Native Access. I have granted Native Access, NTKDaemon, and Reaktor full disk access permissions and used the default installation path, but the installation still fails. Manual installation of the download package still fails.
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Issue with the 360Pro subscription.
Dear community, could you please advise how the subscription purchase process works? I selected the product, entered all my information in the form, and received a ticket. However, the 360Pro products do not appear in Native Access, except for the four free ones. Technical support is asking about errors, but there are…
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cant load the factory presets when i open absynth........
when i open the new absynth 6 in ableton or standalone i cant load or monitor any presets that are there. downloaded again but no life in it yet???/ greetz from amsterdam
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Solution to "Please grant permission to native access to install dependencies"
Hello. Every time the Native Access application updates it fails with the error, Please grant permission to native access to install dependencies Usually I have been able to find and download the newer NTKDaemon and get past this. The last update did not work with this method. I wanted to pass on this information as I did…
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How register my Traktor s2 mk3 buying second hand, I don't have any recipe
I bought a second hand s2 mk3 console and I can't update its firmware becaI bought a second hand s2 mk3 console and I can't update its firmware because I can't register it and I don't have an invoice for it.use I can't register it and I don't have an invoice for it.
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I cant register my MK3 that i purchased last year
Hi, It's been a while, but im trying to get my Maschine Mikro MK3 set up going again. I also have the mk2 but for the life of me I can't remember the email address I used to register the mk3 under, nor password. NI support site has me going around in many circles. Is there any way I can come into human contact with their…
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Anyone take the plunge and install macOS 26 (Tahoe)?
Anyone using macOS 26 successfully with Komplete Kontrol and Kontact on a Kontrol S series MK3 keyboard? It's annoying that it takes Native Instruments so long to give the green light to new OS installations. Just wondering if anyone on macOS 26 has run into trouble.
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Native Access will not install Kontakt Player 8.5 which I need to run my new Session Guitarist libra
Hi, Hoping someone has some ideas here. I bought Session Guitarist Ruby which requires Kontakt/Kontakt Player 8.5. I had Kontakt Player 8.1 installed so I opened Native Access to try to update to the latest version (which I am assuming is v8.5 based on the above requirement for Ruby). Lo and behold Native Access is telling…
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Strange update behaviours?
Hello, i bought a new Macbook Air M4 and it runs on MacOS Tahoe 26.1. I was happy to discover that most NI software installed and ran good on it, including Maschine 3.4.1. But i also encountered some strange, and frankly illogical, experiences regarding supported versions and upgrades: from my library the following…
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How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
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Selection multiple drive locations for libraries
Hi- I need to add an additional library location to Native Access due to the amount of assets I have- not all NI content will fit on one drive. It doesn't seem like this is possible (oddly) and puts me in a position of having to toggle the preference settings when running any updates so it matches the location of the…
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Password working on NI website but not on Native Acess !
Password working on NI website but not on Native Acess ! please help, i have triple checked everything
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Lores install
Hi, I have seen this problem on here but no real answers. I keep getting installation fail for lores, it says Native access and NTKdeamon need full disc access. But both have been given full disc access, so majorly frustrating. Downloading 70+ gig every time. I am saving to a external harddrive if that makes a difference.…
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CSS is never installed
Does anyone know why Cinematic Studio Strings never finishes installing? In the native access, it keeps installing, but it doesn't progress.
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Deleted Kontakt 6 App Keeps Reappearing in Native Access Browser
After completely uninstalling Kontakt 6 as per NI instructions, the application still prevails in the NA browser. Installation path shows a non-existent (unclickable) location. Subsequent uninstallation of NA (again, as per NI instructions) and re-installation did not solve problem either. Anyone here had the same or…
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Can not install Monark and other NI products
Hello all, I am trying to install my products on a MacBook Pro m1 running macOS 26. Most products install without fault. The following products fail to install and return the error that I should grant full disk access. I have done this but the error still persists. What can I do to install my products? I have tried…
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Piano Colors and Guitar Rig 7 not installing from Kontakt Komple 15 upgrade
I have been using Kontakt and Native Instrument libraries for several years now. I just upgraded to Konakt Komplete 15 Ultimate. Using the latest version of Native Access, I was able to install the entire package - 272 products - except for Piano Colors, Guitar Rig7 and Amplified Funk. I have attempted to install these…
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Kontakt 6 Still Showing in Native Access After Uninstall — What Am I Missing?
Currently uninstalling Kontakt 6 from my machine and running into issues fully removing it. I followed the uninstall instructions on the Native Instruments website and removed Kontakt 6 through the Windows “Add & Remove Programs” menu. Even after that, Kontakt 6 still shows up inside Native Access. I also deleted the…
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Native Access says it's installed updates, but the product remains in the "Update" state
When I run Native Access, it says I have 11 available updates. If I click "Update All" then it says it's updating all the available products, but after the update it still says they have updates available.
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Subject: Native Access 3.21.1.651 crashes on Windows 11 25H2 (Build 26200) - Exception Code c0000409
Native Access fails to install on Windows 11 25H2 with a fatal crash immediately after launch. The application displays the error message: "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." I tried to install with admin privileges. But I don't this that this is a…
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What are the upgrade requirements for KOMPLETE 15 ULTIMATE Crossgrade?
Good morning, good afternoon, good evening. I purchased K15U from the promotional offer on the official homepage but was unable to register it successfully. I subsequently contacted customer service and obtained a serial number. However, when entering the serial number, I received an error message stating ‘missing the base…
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Can I give duplicate machine expansions as a gift?
I bought expansions for Maschine a while ago. I recently bought Komplete 15 Collector's Edition, which includes the same expansions. Can I give the expansions I bought individually to a friend?
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NI on NAS
Of course — that’s an excellent idea. I can prepare a clear, concise, technical email describing exactly what’s going wrong, what we already tried, and why Native Access refuses to accept the NAS location. Below is a ready-to-send email you can copy/paste into your mail client. ✅ Draft Email to Native Instruments Support…
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Noire VST on different account
Hi, I'm so frustraded as i missed my deadline because support did not reply at all. My card was refused for whatever reason yesterday, so i used my personal money to buy it & I see it's bought from another account i created :( So how can i merge the 2 accounts or how can i get Noire, on this account? This was URGENT, but…
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My account has been locked and I no longer have access to the email associated with my NI account.
I have a new email address. When I went to login to my account to change it I tried what I thought was my password too many time and my account was locked. Now I have no way of getting the email to unlock it. Has anyone else had this happen and if so how long for support to respond?
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Native Access Crashes on Startup – addon.node (ZeroMQ) Fault
My Native Access suddenly stopped launching on my system. It freezing on the loading screen or prompts for re-login(but often fail) every time. This error occurred when I tried to free up space on my C drive by copying the Common Files folder from Program Files on C: to the same location on D:. I then attempted to create a…
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Apple music
When will Apple Music be integrated into Traktor Pro 4?
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Sequoia] "Installation Failed" Loop - NTKDaemon & Local Network Permission Bug
I am completely unable to install any products. I get the "Installation Failed" error, and I have identified the root cause as a "Catch-22" with macOS Sequoia's new "Local Network" permission. This is a list of EVERYTHING I have already tried. The Symptoms "Installation Failed" on every single product. The app downloads…
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NA never shows an installed product as 'installed'. Why?
NINA has caused a monstrous amount of problems for well over a year now and, following de-installing everything with Revo and cleaning the register of everything I can find, I updated NINA and then started with the simple Kontakt installs. Same damn problem. Nothing ever shows as having been installed. It just lists it as…
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Upgrade from KOMPLETE Select Beats to Std. not possible?
Hi everyone, yesterday I've bought SELECT Beats in the NI shop. I've also bought Komplete 15 Standard Upgrade Select from Thomann. When I enter the serial number in Native Access it says that I am missing the base product. Is upgrading from SELECT Beats not possible? Is there something I am missing? Beats is listed in my…
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Help I cant change my email
I cant change my email in the profile edit menu. There is somekind of red sign when I tried to change my email.
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Rosetta needed for NTKDaemon?
Really, Apple Silicon has been out for years —- I don't want to have Rosetta continuously running on my M4 just for this! I saw posts from as recently as August with people complaining about this. Is there really no way to install (actually just reinstall having migrated from an Intel Mac) my NI plugins with having to be…
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How can I convert an unregistered product to a registered version?
Hello to all……yes, I encountered difficulties when registering the product. To be short，I took advantage of the Black Friday discounts to upgrade KOMPLETE 15 to the Ultimate edition. After completing the purchase, I received an email mentioning that Remember: You will not receive any serial numbers by email. Native Access…
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How can I Remove "Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage" from my Native Access Library
I just downloaded the update for "Abbey Road 60s Drummer"/"Abbey Road 60s Drummer Vintage". Thing is, the legacy instruments ("Abbey Road 60s Drums"/"Abbey Road 60s Drums Vintage") are still in Native Access. How can I remove them from my Native Access library? I am running Native Access 2 on a Mac Studio; M3 Ultra.