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I want to move Chamber Strings to SSD.
I want to move Chamber Strings to my SSD. Do I need to configure the settings on the Spitfire Audio settings page to move it to the SSD? Or is it sufficient to simply migrate it from Native Access?
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PLEAS HELP! Strummed acoustic 2 update suddenlyhas standard bpm after update that I can't change
HELP!! I've been using Strummed Acoustics 2 for about a year and a half, and I love it! But now I've updated, and suddenly each category has a specific BPM... so it's not playing back the BPM of my project, but the BPM listed next to the name of the selected preset. How do I get this back? Or how do I fix this? It was so…
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How to remove a library that never really existed from the Kontakt libraries list?
Odd thing happening here. I have a non-existent library simply called 'Instruments' showing in the list of libraries in Kontakt 7 and Kontakt 8 Player. I know I can hide it from showing in the library, but I'd like something that doesn't exist to not appear anywhere. Previously this also showed up in Native Access, where I…
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The NI Expansion category in Native Access is messy - clean it up now, please
The NI Expansions listing in Native Access as a category is becoming dense and needs to be subcategorised properly in Native Access, currently Massive X Expansions are mixed up with Maschine expansions, Leap expansions (and even factory libraries). Not a great UX. With the portfolio growing NI clearly needs to clear up and…
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FEATURE REQUEST: NI hardware product firmware checking / updates service
OK, As we're using Native Access to manage our products, register our hardware, etc, one feature is missing and I do think that this would play a huge role in managing our hardware investments better. What if there was a way to check firmware versions for connected NI devices which were registered through Native Access and…
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I can't update or install anything from Native Access
I was trying to update Knotakt 8 Player and installing Guitar Rig 7 and it apperas an error called "Download Failed". I did everyting the support chat said and it didn't work. It seems a lot of people had this error in the past but none of their solutions worked. I am windows user. Here is a screenshot of the error. Could…
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Native Access 2.0 not showing any Legacy Products
I've been trying to install the classic piano collection specifically for the New York Concert Grand and have been following all the steps on legacy installation page but for some reason I can't get them to show up. I have toggled the option to show discontinued products but after restarting and even reinstalling, the…
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Regarding the installation of chamber strings
I installed chamber strings from Spitfire Audio and entered the serial code in Native Access. Normally, “Install” or ‘Locate’ should be displayed for that product, but “Add product” is displayed instead. Why is that? Also, when I click “Add product,” a folder selection screen appears, but if I want to move it to an…
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Order still in review and nobody from support is answering
My order for maschine 3 is still under review. It is "fantastic" that I paid for a product and did not receive it yet. First time ever that this happened to me. I sent 2 emails, talked with the support bot multiple times to try and fix it and NO ONE will answer my request for a thing that i paid. Can anyone help me with…
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Maschine 3 Startup
My Maschine 3 was operating just fine last night, this it would not open. I have done uninstalled and reinstalled, I've checked all my plugin pathways and content paths twice. Has anyone seen or heard of this? when maschine 3 starts to load theres a little dialogue in the maschine startup window that says "waiting for…
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not istalled native Access with Sonoma 14.4.1
I purchased the complete Ultimate 15 bundle plus the mk3 s61 keyboardI have a MacBook Pro running Sonoma OS 14.4.1 I have Native Access 1.4 I can't install Native Access 3.2. The only version I was able to install is native Access 1.4 I tried every way By granting permissions to my computer under security and privacy…
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Hard drive space optimizing and standalone apps
I want to ONLY have kontakt and all the plugins and stuff be ONLY in my DAW of choice, logic as AU. I've already cleared vst and other formats. Lastly, I deleted all the standalone apps because they take up a lot of space and I don't need them. But now when I goto native access it shows many things as needing repair and it…
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Removing expired products
Classical Collection and Complete Classical Collection KP2 are no longer available, products modified or expired. I have tried countless times to link to the the libraries but doesn't work. I switched of Legacy Products and they still won't disappear. I would like the ability to delete these products from Native Access…
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Installing error with Symphony Essential
Hello, I'm using an external hard drive to store my Software Instruments without any issues until now. I'm trying to install new instruments, but after downloading the item, there is an error message saying that "the path is invalid." I've been experiencing this problem just with certain instruments, in particular with the…
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Reinstallation of Kontakt 8
My copy of Kontakt 8 was installed wrong by Native Access and I need a full download of the program my files are everywhere on my system
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How do I solve "there's an issue with the installer service"
I've tried everything I can, but this problem still exsists
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I use Noire in Kontakt 7 everyday - today Noire Pure stopped loading, but Felt still does
Kontakt 7.10.9 Kontakt 8.5.1 Noire 1.1.0 MacOS 15.2 I use Noire in K7 everyday and today Noire Pure stopped loading (see picture). It still loads in Kontakt 8 Player, but I'd rather use K7 as it's the full version and I have a lot of other non-player instruments. Noire, like all my VIs is installed on an external SSD. I…
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My Constant Problems With My New MK3 Since Buying It Last Week
First I would say that I never had one problem with my S88 MK2 during the 8 years I owned it. I every time I loaded it up, it worked. I am the superest of superfans of KK. I have written many dozens of posts on VI:Control and elsewhere on how much I love it, tips, etc. But when a physical issue happened with my MK2 (the…
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East West Libraries not available in Kontakt 8; Native Access; Komplete Kontrol?
For some reason my East West Libraries are not accessible in Kontakt 8. For some reason my EW libraries showed up as needing repair in Native Access. I repaired them all in NA. I have run East West's nks installer again, rebuilt the Kontakt database. This is a new problem - not sure why this is happening. For that matter,…
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How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
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Fixed my issue with new update and Logic Pro
Mac Sequoia MacBook Pro M3 Komplete Kontrol S88 Mk3 Logic Pro 11.2 Panorama Nektar CS12 Apologies if this is covered elsewhere but I couldn’t see it. It may of course be unique to my installation. After installing new updates (2.05) I had an issue whereby use of the transport controls and Mixer would crash Logic resulting…
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Wheres my Product?
Hey, i got a little Problem here. I ordered Symphobia 1 and Symphobia 4: Pandora Core at the beginning of the week. I got the Orderconfirmation for both, but only the invoice, serial, dwonload and so on for Symphobia 1. I know that Symphobia 4: Pandora Core was on Discount and it said preorder but seeing the Webiste and…
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Stuck on "Installing Maschine 3"
Hello, I am unable to install the update for Maschine 3.3, and I got stuck on the "Installing Maschine 3" screen in Native Access. I've tried everything, but nothing seems to work. I would appreciate any help, thanks in advance!
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Komplete Kontrol is stuck in a scan loop and locks up
My Komplete Kontrol is stuck in a loop at start up and throws this error: it does not describe what file or where the problem resides, so i do not know what is broken or where to go to repair or replace missing file or folder.
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Maschine 2 Essentials and Maschine software not showing up in Native Access.
I bought an used Maschine mikro mk3, the seller have already transferred the serial numbers and all the other stuff to me, I also registered all the serial number I got. But after downloaded the newest version of Native Access, I didn't found Maschine 2 Essentials and Maschine software in my Native Access. I already tried…
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Native Access 3.18.1 throws false „Installation failed - full disk access” errors
Native Access 3.18.1 (1ab69c9 / 1.24.1.0) macOS Sequoia 15.5 (24F74) MacBook Pro M1Max Satechi 4-Port USB-C 3.2 Gen 2 Hub OWC Mercury Elite Pro Dual Mini RAID 0 SSD enclosure
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Komplete Kontrol Plugins not loading
Whenever i try to go to a certain library or plugin it just wont load, any help please?
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I can’t install Hardware Connection Service. I click on “Install,” it installs, but nothing happens!
Hi, Since the update, it is impossible for me to use my Kontrol S88 MK3 MIDI keyboard. I can’t install Hardware Connection Service. I click on “Install,” it installs, but nothing happens, and I notice it’s still available for download, as if it never actually installed in the end. I can’t use my keyboard anymore.…
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Native Access not launching
I just installed Native Access for the first time, latest version 3.20 from NI website. When I run the software as admin, nothing happens, nothing launches, there are no icons in the taskbar nor system tray. In task manager I see the process running gobbling up 30% of my CPU. Installed NTK Daemon to see what that would do,…
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Installation Failed issue on MacOs Sequoia
Hi. I have decided to do a fresh install of my audio production system, on a separate partition of the same system drive as before. All has been going well, except i am now having issues with installing various libraries through Native Access. The first 10 or so installs went fine, but now a bunch of stuff is throwing the…
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has native instruments FINALLY gotten their backend in order ?
I opened native access this morning to see if any updated content was available and I was baffled to see huge library updates available . 27 gb for Stradivari violin and multiple 8 gb libraries for session guitarist . while in the past as a long term user the thought of having to download large updates like this would be a…
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S88 MK3 is On, but can't be found on the PC
My setup used to work with Studio One around six months ago, and I'm back to it. Somehow can't get any app to recall the S MK3 even though it looks updated. Native Access 3.20.0, reinstalled Komplete Kontrol, and restarted the PC to be sure. The hardware connection service app is the latest v.2.0.4, and I haven't seen any…
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BUG: Just Installed v3.20 - old legacy libraries still appear in Product Listings
Just saw the new v3.20 come down moments ago. Just as was the case with v3.19 - this new version continues to display very old legacy libraries: And I do not have this item turned on: VP
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Confusion/discrepancy over what can be (re)located and what can't
I'm currently in the process of copying some of my libraries and expansions over to my other PC… and found something strange. For some libraries and expansions, I get the "Path is invalid" error - even though it isn't. An example: I was able to locate "Electric Keys - Phoenix" just fine, but it would give me the…
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Kontakt 8 latest updated trashed even the older version
Acting on the prompt in Native Access, I ventured to update my Kontakt 8.5 to the latest version. The update was successfully downloaded, and started to do the update. The process of update never ended… Now, the older version is completely removed, but the newer version never installed. Nevertheless, Native Access neither…
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I need help, i moved products to a new computer
I recently brought a 2020 Mac Mini and I want to move my SSD from old computer to my new computer. When I hooked it up and redirected to my SSD it native access and kontrol it doesn't read my sounds and expansions
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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New SSD
Hello there, I have replaced the SSD drive and need to associate things with the existing data. I have followed instructions but nothing seems to work. Help!
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Symphony Series - Impossible to install
Hello. I have been trying to download Symphony Series many, many times, but when the download completes, I always get “Installation failed”. I have tried every method I know of to try and fix it: 1) Restart the computer and download it again. 2) Change the name of the destination folder to a shorter one without spaces or…
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iZotope support cases go nowhere after using chat AI to open a case
I have licensing help and error support issues with "Repair" or "DEMO" showing in Native Access for (some) iZotope titles I have purchased but none cannot be repaired nor can have DEMO changed. I have no iZotope Portal issues mode for purchased items. In that portal they show as Authorized to computer or Authorized iLok,…
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Persistent 'Download Failed' Issue on Native Access v13.8 (M1 Pro, macOS Sonoma 14.5)
Hi everyone, I've been experiencing persistent 'download failed' errors on Native Access v13.8 despite following all the recommendations from the knowledge base and community forums. Here’s what I’ve already tried: Granted full disk access to all NI applications Disabled iCloud recovery Restored default download folders…
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How do I get the plugins to download from native access?
When I go to download my plugins, it just says "enqueuing" and never goes past that. I have enabled and disabled everything that the articles have told me to. I have restarted my computer and even made a new user to even get Native Access to even download. I have spent 4 days (about 4 hours each day) to try to figure it…
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Komplete Kontrol and Reaper
Is there an update for Komplete Kontrol and native support in Reaper? I'm using the DrivenbyMoss to get it working but I'd really like to it integrated or native drivers.
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Komplete applications failing to update
Cannot update 6 NI applications in Komplete 14 and after upgrade to 15 the same (updating the Libraries are OK) 1. trying to update through Native Access: 2. using the Reg Tool and the Keys will be saved to the RegTool Folder 3. Try again Same Result 4. Try to uninstall through Win/Setting/Apps (also with reinstalling the…
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not installing
Hello, in Native Access, Komplet Kontrol remains stuck on installation. Even after 2 hours nothing happens, my keyboard is unusable.
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Maschine 2 serial problem
hi! I have a maschine mk2 not used for the past 5 years. I try to install an activate maschine2 software , i add the serial write on the DVD and native access say to me it's ok. But maschine software isn't add on my "products and serial section" in my account. I try to install maschine with the legacy download, it open but…
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I’m selling my Komplete 14 CE license
ready to transfer
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Massive X Player not appearing in Native Access 3.19
Massive X Player is not appearing in Native Access 2 (build 3.19) in spite of deleting the vml file (as advised here). Obviously I've added it by adding Komplete Start to Native Access. No dice. I am a Komplete 15 Collector's Edition customer. This is beginning to get on my wick! My product is missing in Native Access –…
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can´t install updates
Mac Mini 16gb M1 Sequoia 15.5 external SSD Komplete ultimate 14 When I install products updates I got a Installation Failed. The recommended full disk acces an daemon is okay. What can I do?
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Known Issue: Missing third party libraries with Native Access 3.19.1 Update
Instead of adding sound banks, it now removes them from your updates. It's not cool. I'm missing Best Service, Sonoscore, etc. Thanks for the help.