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I bought Komplete Signature Series 2 for FL Studio, did not receive license code for PA Product
I recently purchased Komplete Signature Series 2 for FL Studio. The bundle shows up fine in Native Access, and all products appear installed and activated. However, bx_Glue runs only in trial mode inside FL Studio. From what I understand, bx_Glue is licensed through Plugin Alliance, and NI is supposed to provide a…
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Native access 2 New version Install failed, So I decide to use Native Access 1
I use mac os sonoma (open core update, cpu intel). I installed navive access 2 version 3.18 yesterday. However, there was a phenomenon that the computer stopped when the program started. I deleted the library information, file, etc, Argeed full disk accss NTK Demon, NA2 several times as NI told me, but 3.18 didn't work in…
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Download Failed on Version 3.21.0 (0e691db / 1.26.0.0)
I keep getting Download Failed when I try to update or install
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I cannot install Native Access 2
I cannot even uninstall Native Access 1; the computer says mia.lib is missing.
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Problematic updates of Kontakt 8 and Massive X in Native Access 2
EVERY new update of Kontakt 8 and Massive X in Native Access fails like this. Look at the screenshots. Why? Even if I complexly uninstall both items and reinstall, the next update will turn out the same. :-/
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Solution to "Please grant permission to native access to install dependencies"
Hello. Every time the Native Access application updates it fails with the error, Please grant permission to native access to install dependencies Usually I have been able to find and download the newer NTKDaemon and get past this. The last update did not work with this method. I wanted to pass on this information as I did…
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Windows Defender warning on new Maschine installer: Trojan:Script/Wacatac.B!ml
Updating to the latest version of Maschine (3.4.0) in Native Access gives a warning from Windows Defender:
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Just watch Bolo on Youtube ........ I have the effects licenses and they're not there
I just watched a video and I own play series and the effects he showed and they are not present in the update menu am I doing something wrong ?????
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I need help, i moved products to a new computer
I recently brought a 2020 Mac Mini and I want to move my SSD from old computer to my new computer. When I hooked it up and redirected to my SSD it native access and kontrol it doesn't read my sounds and expansions
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HOW TO INSTALL DEPENDENCIES EVEN AFTER INSTALLING NTKDaemon 1.25.0 Setup PC?
I HAVE BEEN STRUGGLING TO INSTALL DEPENDENCIES. EVERY TIME THE NATIVE ACCESS OPENS IT SHOWS AS 'INSTALL DEPENDENCIES' AND DOES NOT LET ME EMBARK ON MY JOURNEY. WHAT IS THE SIMPLEST WAY TO RESOLVE THIS. KINDLY SUGGEST.
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I need help in reactivation of my NI 360 Plus Subscription.
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Traktor pro licence
Hi, I have bought Traktor s3 4 years ago, used it for a couple of months with traktor pro 3 and put it on the side. Now I want to get back to it but cant seem to find traktor pro3. Do i have to buy traktor pro 4 or is my old license for 3 still valid? Also does anyone have email so I can directly contact customer support?…
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Continuing Issues with Native Access Login ?
New to the forum but have been using Kontakt 8 bundle for a while. Since late last night I have not been able to log in through the Native Access Desktop, on either of my two computers that have it installed. It "checks authentication" and asks me to log in but the log in screen is blank. Popup says "Failed to Update…
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Does this company do product support anymore??
All support avenues for these products are dead ends. No one is responding to anything. The live chat" on the website is a dead end. I need someone from this company to respond to me ASAP so I can either get help downloading the product I purchased or get a refund. This is unacceptable. My account login is "xxxxx" but…
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Official update status - Native Access (current version: 3.21)
This thread provides information about upcoming patches for Native Access. It will be updated whenever new information becomes available. --------- The currently available software version is 3.21. You can download the latest version here: https://www.native-instruments.com/en/specials/native-access-2/ 3.21 - 2025-10-23…
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Full Kontakt 7.10.9 - Session Guitarist VSTi Get old version error - tried everything to fix
I can't fit this in the support chat box, so here it is: I am experiencing persistent “too old” errors in Kontakt 7 for the following Session Guitarist libraries, even after reinstalling them: Picked Acoustic Strummed Electric Sunburst Deluxe Details: Kontakt 7 full version: 7.10.x full - Reinstalled more than once to make…
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Symphony series collection on Windows 7
I'm interested on Symphony serie collection… I work with Windows 7 SP2 x64, because I have no way to update the drivers of audio cards and softwares to manage my external keyboards. The system requirements about this orchestra is System Requirements: FREE KONTAKT PLAYER or KONTAKT (version 5.6.8 or higher) - I read in this…
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Native Access "installation failed" on all updates after upgrade to Mac Sequoia
After update from Sonoma to Sequoia on M1 Mac, Native Access fails to update any available updates with this message: "Installation Failed: You may need to grant full disk access to Native Access and the Daemon. Follow these steps and try again". I verified that they were all granted full disk access and still failing, so…
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Release Omnia x Choir Lite version in Native Access for Omnia x Choir owners
Let us download the Omnia x Choir Lite version if you own the full version - similar to the option to install the Essential versions of the Symphony Orchestra if you own the full version. Currently I do not have access (which is weird) Sometime you dont need to install the entire 80 GB Omnia x Choir library and only only…
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Unable to download and install NI 360
Q:Translation inserted by Moderator (translation by DeepL) Hello to all members of the NI community. As I am new to this forum, I would like to thank you in advance for taking the time to read my post. I recently purchased a Native Instrument 360 subscription with 230 plugins, but I am having enormous difficulty…
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Why is Native Access such a trash product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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Is There A TRUE replacement for Exponential Audio's EXCALIBUR?
Good Day, After being told that the plugin Equinox was a suitable replacement for Exponential Audio's EXCALIBUR by a Native Instruments Rep, I purchased it. Only to find out that is definitely NOT. Does anybody know if there is there something that works in the vein of EXCALIBUR that I could use without having to be in…
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download failed message in Native Access
I was able to download everything normally with native access on my Windows 11 computer. But I always get the message 'Download Failed' when I try to install everything on my Mac Book Pro M1 Pro running on Sonoma 14.8.1 with the latest version of Native Access. I have native access to complete access to my HD in my privacy…
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I cannot "uninstall" Kontakt 7 from Native Access - it seems no one else can either...
Hi, I just purchased an upgrade to Kontakt 8 (full) and installed it OK using Native Access (on macOS Sequoia). Of course I want to uninstall Kontakt 7 (full) now. Native Access, as you all know, offers NO WAY to uninstall Kontakt 7 (or presumable any other NI apps; it does let me uninstall content data) - NI instead gives…
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MY PRODUCTS, SERIALS, AND DOWNLOADS page on the NI website does not show my serial numbers anymore
I tried to access my products on the MY PRODUCTS, SERIALS, AND DOWNLOADS page in my NI Account in order to register new products. But only the product names are listed. I tried various browsers on various computers, it is all the same wherever i look Do you have any idea, what is causing this? I have a number of products…
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Neon Drive expansion download
Hello there, I have bought the NEON DRIVE Expansion pack, but I can not download it with native access 2, it is saying: Calculating time remaining, nad I have to finish my project by the end of the week and In urgent need of the expansion at the moment. it's not in the doanload page also.
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Native access 2 download libreries like Olafur Arnalds, Una corda
On Logic Pro X, Mac OS Sequoia, M4pro I can't install some libreries by Native Access like the Olafur Arnald, India, Una corda libraries.
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Not all iZotope products showing up in Native Access?
I noticed that it seems like we can finally download our iZotope products from Native Access, but for some reason I'm only seeing some of my products available for download, not all of them. I tried logging out and back in again and resetting the app cache to see if the rest of them would show up but that didn't change…
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Any hope for linux?
I understand that publishers are still hesitant to commit resources to actually supporting audio tools on Linux. But it would be a tremendous service to the community if you could even provide indication of which tools/instruments have been tried under Linux, whether there are any suggested tips to make them work better,…
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Disappering plugins
I just bought my first MacBook (before I had an ASUS with Windows on it). Just a few months ago I bought Noire, The Grandeur, The Gentleman, and now I wanted to install these on my MacBook (via Native Access), and I can't find these plugins. At my serials neither, only in the order history. Any solutions?
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MK3 software not showing (win11)
Hey there, I am sure this is a repost, but cant seem to find the right post/answer, so i am sorry and here goes 🙂 Recently bought a pre owned Maschine MK3. Got serial transfer from last owner through transfer. Installed Native Access, updated (win 11 and firmware). The hardware shows up in my products" list" In Native…
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Elligiblity for Upgrade Price
I own TRAKTOR DJ STUDIO 3, which appears as purchased in my NI web account. However, it does not show up in Native Access. I have a few questions: Am I eligible to purchase Traktor Pro 4 at an upgrade price based on my Traktor DJ Studio 3 license? Thank you for your help! CS
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Cannot login with Native Access - web login ok
Any ideas? Tried contacting support. Tried uninstalling and reinstalling as suggested. Tried changing password. Even tried deleting NI stuff from local and roaming appdata. Are the older Native Access downloads still available somewhere?
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External Failure. How to move everything or start over
I have had a hard drive failure in one of my enclosures. I've changed the install location, but how do I get the program to redownload everything to the new location? It's not actually reacquiring it. I'm ok with starting over, but I have the Collectors Edition plus a ton of NKS/3rd Party and Expansions for Maschine too.…
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Komplete Kontrol stuck in Demo mode
Hi everyone, I recently bought a second-hand S61 Mk2 and I didn’t get a license transfer ID from the previous owner. Without knowing I might've just screwed myself but I don't know enough to know how… First - I tried downloading Komplete Kontrol off of NI website. it appeared in NA but only in demo mode. So I tried to get…
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Cannot log into Native Access. Tried links and Everything.
I've had support tickets open for over a month. Agent never materializes on Chat Bot and Support usually takes a week between emails. I sent a zip file by using a tool and they sent me an email saying the item is deem solved but nothing about what I need to do to be able to use Native Access. I'm just trying to be a…
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Izotope are not showing in Native Access
Good morning, I have an issue with Izotope products not showing up in Native Access, except for Trash. I have a Komplete Ultimate account, and I had to reinstall everything. Ozone 11 is installed, but it doesn't appear in Native Access, nor do the standard or the EQ versions. I’ve tried chatting with customer support…
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Failed Install of Products in Native Access
I just purchased an S88 MK3 and the Komplete 15 Ultimate bundle. Native Access fails to install certain Products, with the error citing disk access. I have confirmed that the Daemon, all agents, and apps have full disk access. The suggested workaround to install on the internal SSD and then move to the external caused an…
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Auth Number
I downloaded iZotope Ozone 12 EQ via Native Access. It asks for authorization, but I never got a serial number. Help pls 😭 I believe it's free so I don't think it has to do anything with not paying for it. I have Komplete Start so…
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Installation Issues with Komplete Collectors
Hey There. I'm having big issues intalling my Komplete collection. Some of the content is installing just fine, but- Some of them are getting the full disk access error message. I have definitely allowed full disk access to the daemon and native access. 2. Also its saying, for example, i need 76GB of space on the drive…
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How does one activate Ozone 12 Equalizer?
So I installed the freebie Ozone 12 Equalizer via Native Access. No problems there. But when I try to use it, I can only run it in trial mode. The two activation options it gives me are: 1 - 'Activate in Product Portal', which is impossible since it doesn't even appear anywhere in product portal (only the various versions…
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Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not)
Tried to start a support ticket but it didnt go through, so trying here Subject: Kontrol S88 MK3 – Missing Entitlements (Hardware Registered, Software Not) Hi NI tech lead Support, I’ve registered my Kontrol S88 MK3, and the hardware shows as registered in my account. However, three essential components still show as Not…
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Does a Komplete update result in a loss of older products (e.g. Vintage Organs)?
I updated to Komplete 15 from an earlier version this year. Now I don't have access to Vintage Organs. Normal?
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I have Ozone 11 standard thru Komplete Ultimate. How do I upgrade to Ozone 12? At what price?
When I bought Komplete Ultimate 15 earlier this year, I got Ozone 11 standard as part of the package. Now I see there's a release of Ozone 12. But I don't see how I upgrade through NI, or for what price. If I log into Izotope, it doesn't acknowledge that I even own Ozone 11 standard. Izotope wants the serial number, but…
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iZotope support cases go nowhere after using chat AI to open a case
I have licensing help and error support issues with "Repair" or "DEMO" showing in Native Access for (some) iZotope titles I have purchased but none cannot be repaired nor can have DEMO changed. I have no iZotope Portal issues mode for purchased items. In that portal they show as Authorized to computer or Authorized iLok,…
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Traktor 4.2 freeze and not safe!
Hello, I have been waiting for more than a month for a fix to the Traktor Pro 4.2 bug where the software freezes when relocating missing tracks on macOS. Unfortunately, there has been no update yet, and there is no option in Native Access to install an older version (such as 4.1.1). This is a serious issue for me since I…
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Native Access "Download failed"?
Hi All, Since installing the new improved Native Access I am having ongoing issues with a "Download Failed" message, most recently with the latest KK update. But Block Primes has been like this since the Native Access major update. Why would KK update not download (tried for several days now)? (Windows 11 user)
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add product and not install, lost the .nicnt fo 2 instruments.
Hi, i recently resinstalled all my programs on my laptop but when i tried to resintalled my instruments with native access 2, 2 of them ( shreddage 3 jupiter and shreddage drums) stayed to add product and not install them on native access. i searched the .nicnt but they have disapeared and cannot be found. how can i…
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NTK Daemon ''Error Service' NTK Daemon Service' failed to start
I cannot install NTK Daemon which is needed to download Native Access. The same message appears every time: ''Error Service' NTK DaemonService' failed to start. Verify that you have sufficient privileges to start service. '' I've tried many things but nothing works. Please help. Thanks, Kornel
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I use Noire in Kontakt 7 everyday - today Noire Pure stopped loading, but Felt still does
Kontakt 7.10.9 Kontakt 8.5.1 Noire 1.1.0 MacOS 15.2 I use Noire in K7 everyday and today Noire Pure stopped loading (see picture). It still loads in Kontakt 8 Player, but I'd rather use K7 as it's the full version and I have a lot of other non-player instruments. Noire, like all my VIs is installed on an external SSD. I…