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New expansions for Maschine 3.7 update haven't installed
I just installed the new update (thanks, guys!), but I can't find the 3 new expansions anywhere in the application, my folders or anything. I've reinstalled the program, check the library path… idk what's going on. Is it me?
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Komplete 15 Standard
Komplete 15 Standard $170 or best offer Any questions, just message me.
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Fs: KOMPLETE 14 STANDARD, 12 Expansions, Spotlight Collection: Cuba
I have a few Native Instruments licenses I no longer need. KOMPLETE 14 STANDARD – Full Version – $120 Just to clarify, this is the full version, not an Update, Upgrade or Crossgrade. Spotlight Collection: Cuba – $25 Expansions – $20 each Astral Flutter Caribbean Current Crystal Daggers Global Shake Golden Kingdom Lazer…
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Anyone else getting this login issue?
Hi all, I’ve been dealing with this login problem for a while now. I keep getting this message: “The login method you used doesn’t correspond to this account.”
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"Installation Failed" or "Full Disk Access Required" Alternative Solution
Before anything I'd like you to note that I have spent over 18 straight hours with various AI systems to solve this issue. I am nowhere near a professional on this issue nor I understand coding, scripts and such. I'd love a free upgrade to newest version so Native Instruments you know where to send my free upgrades for…
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Native Access 3.26.0: “Loading Products Failed” and UUID error when retrieving owned products
Hi everyone, Native Access is unable to load my product list on my MacBook Pro. It shows: “Loading Products Failed – Something went wrong loading your products.” If I choose “Continue With Empty Library” and try to refresh, I get: “Something went wrong while refreshing your products.” I’m using macOS 26.6.2, Native Access…
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Komplete 14 Collector's Edition
Selling Komplete 14 Collector’s Edition. It consists of: Komplete 13 Ultimate Collector’s Edition ( Full Version ) Komplete 14 Collector’s Edition (Update ) It’s ready for transfer. Price: Best offer. DM me if you have any questions.
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Mac0S-27 (new mac mini M6) cant install Reaktor (and others)
Hi, I know the official status is "Stuff isnt compatible on macos27" but I just bought a mac mini yesterday that ships with 27….. moving over from PC and terying to get my stuff setup. So far it's been pretty seamless and everything just instals and works…. untill I tried to install Reaktor, FM8 and a couple of other…
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"Loading Issue: Massive X could not be loaded." message in Komplete Kontrol after updating BIOS
After my laptop updated its BIOS, Massive X will not open, despite using it in Ableton before the update. In Komplete Kontrol the preview of Massive X presets still play, but when I clear the cache after going through 26 VST's (used to be 49) it has a section of loading specifically Massive X 1/1 (used to be 1/2 and 2/2).…
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Account loss because of support team
@Jeremy_NI, I contacted support to change my email for NativeID, and support agent changed it to wrong one, dropping the letter from it. And for about a day, the agent misleading me around asking about serial number and asking me about “what the error massage you have in which application? “, “please add screenshots”. whom…
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Why is my download failing?
the download just keeps failing instantly and i can not figure why ive turned of vpn firewall and more and it still hasnt done it ive tried a few different things and when i try to use the download manager while im signed on my izotope its trying to still make me pay for the plug ins seperately instead of installing them…
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Manually installed Traktor Pro 4 executable
Native Access was taking forever to install Traktor Pro 4, as part of my new MX2 bundle. I therefore located the executable in the files dropped by Native Access and installed it using the .EXE file. Now, NA refuses to spot the Traktor installation, and whatever I do (uninstall NA, reinstall, log out, log in…) it won't let…
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When will Native Access have full Apple Silicon support? (Installer still req. Rosetta)
Hi, title says it all, when will there be full support for Apple Silicon? I tried installing Native Access today and received this:
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Activating Maschine 2.7.2
I have Maschine MK2 and Maschine Software 1.8.0 and Maschine Software 2.7.2. 1.8 is activated, how do I activate 2.7.2?
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Access Token Request Error when logging in
Hi, I’m having an issue logging into my Native Instruments account. I was able to log in normally before changing my password, but immediately after changing it I started getting an “Access Token Request Error.” Has anyone experienced this before?
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Can’t believe Native Access is still Old Code
I am running MacOs 27 beta 2 so I take responsibility for that. I haven’t ran Native Access so long but today I said let me see if there are any updates to my programs. Everything has been fine and no problems at all. Native Access says it has an update that will install after restart. I click restart. Now NA isn’t opening…
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What’s going on with the NI support team lately?
What’s going on with NI support lately? Do you think letting some of the old staff go has affected things? I’m definitely not the only one having issues with their systems, and honestly I’m starting to get worried about my account and my products. Then you contact support and all you get is “someone will get back to you…
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Serial number license
Hey i buyed a second hand and the last owner he said he never used the serial number on NI because he only use dj virtual but i tried to use the number in NI and it says is already being used can anyone help how can i get the license number.
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Urgent: Fraudulent $500 Charge & Unacceptable Support Delay By NI Support e (Ticket #838141)
Urgent: Fraudulent $500 Charge & Unacceptable Support Delay By NI Support e (Ticket #838141) – Immediate Action Required I recently experienced an unauthorized, fraudulent transaction on my card for a 1-year Native Instruments 360 Pro subscription. I initially reached out on August 19 to report this issue. I currently have…
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Kontakt 8 Still Showing as DEMO – Support Ticket #832988 Has Had No Response
Hi, I’m posting here because I’m honestly getting quite frustrated with this issue and the lack of response from support. I purchased Kontakt 8 Bundle Crossgrade for $149 from Native Instruments. My order is marked as Shipped, and I also received the purchase/download confirmation email. However, Kontakt 8 is still showing…
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NTKdeamon Solution
Hello community! I was struggling with the NTKDaemon update/installation error in Native Access and spent a few hours trying to find a solution, and there is no solution described like the one i figured out. I finally managed to get it working, so I wanted to share exactly what I did. Hopefully this helps someone else.…
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Native Access - Serial has already been registered?!
Hello, I bought the S61 MK3 bundle with Komplete 26 Standard from Thomann last week and started setup immediately. I installed Native Access 2, logged in, and entered the serial numbers. At that point, all instruments were visible. I then received a notification to update Native Access, did so, and restarted my PC. After…
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Subscription Issues
Anyone experiencing issues with 360 Subscription reverting to DEMO mode despite being Active? I done the normal - update Native Access - Delete NI Folder - .XML files etc., New Customer Service Ticket system painfully (and expensively) slow. Any thoughts appreciated. Thanks
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Unraveling License Transfer + Legacy Entitlement Confusion
Overview I have two distinct accounts: One old account created upon initial purchase of my hardware & software (around 2017-18). One new account created in 2025. My goal is to migrate to the new account. So far, I've successfully transferred the hardware license. However I am now potentially reconsidering due to concerns…
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need all music lovers help please
So ive been robbed of my machine plus, and iiithis after being homeless for 3 year im not rich and my machine plus was all ive had….. So im please asking all the native family out there please help me to get a new one it was my life and it took me a long time to get it and im lost and suoer depresssed with out it so please…
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NAtive Access Library Needs Repair Each Time I reopen
Hi, Everting time I close Native Acess and reopen, it is asking me to repair all my library content when I have not changed my location. I have reinstalled about 4 times and It'm still having this issue. This is time consuming. Please advise. Thanks Francis
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Komplete 11 not installing from original SSD on my Mac
Hi there, I can not install Komplete 11 on my new Mac Mini M4. I haven an update to Komplete 15, but first need to install this. Added the Daemon and the Native Access to have full drive acces. Found the issue with Private Relay, but can not change that (because I don't use iCloud I guess). Have lots of other software…
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Instruments suddenly uninstalled and won't "install" in Native Access 2
Hi All. I have NI Komplete 15 Collectors Edition (and 13 and 14). I am running Logic 12.3. I regularly update Native Access. Last week (or so) Action Woodwinds and Choir Omnia no longer appeared in my Kontakt window (in my DAW) and in Native Access the "Install" (instead of "Installed") button appeared, as if it wasn't…
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Kontakt 8 Demo Mode after Update (SOLVED)
Hi, I have recently updated to the latest version of Kontakt 8 (8.12.0) I launched Vienna Ensemble Pro and found it was loading demo mode, so I closed the application and launched it standalone. Unfortunately, the behaviour persisted and it is still greeting me with the window to Demo Buy or Activate I am an owner of the…
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I own stutter edit 2 but cant find it in my native access
Hey everyone, I’m reaching out because I’ve been having an issue with Stutter Edit that’s been going on for a while, and I haven’t heard back from support yet. I can confirm I own Stutter Edit on both the Isotope listing and the Native Instruments listing, but when I try to download it or look for it in Native Access, it’s…
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Kontakt 8 Player Not Starting
I tried to start it standalone (stays in task manager about 5 secs than crashes). As a plugin in a daw (reaper, I get the error that says "This VST plug-in is not responding — it may be displaying an activation promp in another window, or it might just take a while to scan" but i have the komplete start in my acc) Things I…
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Absolute Nightmare: All Licenses Revoked!
I can barely think straight, this is very heavy and scary. This happened MID-SESSION, suddenly all of my kontakt instances reverted to kontakt player, and every single library I have with Native Instruments or registered in kontakt, was de-activated! I have tried contacting support, but I am in the middle of 4 paid…
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Rosetta needed for NTKDaemon?
Really, Apple Silicon has been out for years —- I don't want to have Rosetta continuously running on my M4 just for this! I saw posts from as recently as August with people complaining about this. Is there really no way to install (actually just reinstall having migrated from an Intel Mac) my NI plugins with having to be…
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Update in Komplete failed for several Elements
Please refer: Hello, Recently I bought the Pro Drum Bundle: This worked OK until I came back from Vacation and found only ONE library left: On my Laptop all are missing. What happened since July 1st? On other Libraries in my DAW Kontakt8 requested an update, so I tried. The Failure where all problems starting: Using…
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Komplete applications failing to update
Cannot update 6 NI applications in Komplete 14 and after upgrade to 15 the same (updating the Libraries are OK) 1. trying to update through Native Access: 2. using the Reg Tool and the Keys will be saved to the RegTool Folder 3. Try again Same Result 4. Try to uninstall through Win/Setting/Apps (also with reinstalling the…
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Invalid serial number registering Komplete 15
I purchased Komplete 15 from Rakuten Ichiba (Miki Gakki) and received an email with my serial number I used the “addserial” function in Native Access to copy and paste a serial number, but I'm getting an “invalid serial” error. Translated from Japanese - please use English in the forums, thanks!
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Traktor Kontrol Z1 MK2 Not Recognised When Plugged In
After every Traktor Pro or Native Access update, it affects the connectivity of the Traktor Kontrol Z1 MK2 when it is plugged into the computer via USB. I have the relevant Z1 MK2 driver, which I normally have to reinstall, but it seems not to work after this recent update. When plugged in. the orange light (MIDI button)…
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Hardware Connection Service fails to install/update - "grant full disk access" error persists after
I'm getting a persistent error when trying to update the Hardware Connection Service in Native Access: "Installation Failed: You may need to grant full disk access to Native Access and the daemon." Hardware involved: Komplete Kontrol S61 MK3, also using Kontakt 7 and Kontakt 8 on this machine. What I've already tried, with…
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What is happening re. Rosetta requirement in NativeAccess 2 elimination?
Seriously what is happening with the removal of the need for Rosetta in NativeAccess 2? Mashine 3.6 is now released and I still can't update!!! So far out of date now… DO NOT SUGGEST INSTALLING ROSETTA!
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Rosetta still needed for NTKDaemon!
Well, we've just passed the 5 year anniversary for the release of Apple Silicon and still can't install NTKDaemon without needing Rosetta! Surely this is highly embarrassing by now? There has to be some sort of timeline for shifting this ridiculous roadblock? For those of us who also use our Macs for software development…
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Traktor Pro 4 not showing in native access
Hi, I've purchased Traktor Pro 4 upgrade on june 29th, but since then it is still not showing up in the Native Access app. It's been 10 days since I raised my issue to the support team, and the ticket is still unansweared and still not affected to a support member. Your case will be assigned to a member of our customer…
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Product missing after entering License
After entering a bunch iof my licenses purchased, it said the license was accepted/product was added. I go to my Library and I dont see any of them appear. Ive tried everything to make them appear, I reinstalled, logged out and back in, waited 3 days, nothing changed…. They appeared once today before i could install them…
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valvet registraion stuck
Hi Community Team / Moderators, I am facing a critical sync issue between Native Access and the iZotope website account backend which is blocking me from an active flash sale discount. • Product: Velvet • Native Access Status: It successfully shows up as "Installed" and registered inside my Native Access application.…
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Unable to Install anything with Native access
So. I just bought a Kontrol S49 MK3 and have been trying to get native access to load the included softwares and plugins unsuccessfully. I have been able to load some of the softwares such as - Controller Editor, Hardware Connection Service, Komplete Kontrol, KONTAKT 8 Player, NI Accessibility Helper... with the direct…
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No Traktor Play with DDJ-FLX4? (LATEST VERSION)
Recently purchased a DDJ-FLX4 controller, and was attempting to redeem my free copy of Traktor Play via Native Access. I followed every step according to the Native Instruments website, including downloading NA and making a Native ID, etc. However, when plugging in the controller with the included USB-C cable into my…
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Possible Drag & Drop Bug in Maschine 3 VST3 with Ableton Live 11
Hello Native Instruments Team, I would like to report what appears to be a reproducible Drag & Drop issue between Maschine 3 (VST3) and Ableton Live 11 on Windows. System: Maschine 3 (latest version) Ableton Live 11 (latest update) Windows 10 Maschine loaded as a VST3 plugin in Ableton. Issue: When I drag audio from the…
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Komplete Kontrol Plugins not loading
Whenever i try to go to a certain library or plugin it just wont load, any help please?
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Kontakt 8 update painfully slow install
Latest versions of Kontakt 8 are incredibly slow installing the downloaded update. Frankly speaking, can't believe how is possible in 2026: version 8.11.1 takes 30 minutes on a 13th Gen i7-13700 with 32GB Ram, 8TB harddisk with lot of free space, Windows 11 Pro! Yes, 30 minutes!!!😱. It seems they do not test what they…
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no sound
Hello. Last night's I had an isshu.in my gig sound went off.all was working with software and controller but the phone and master sound were not coming out. I restart the mack book and player take out all cables and connect. After some time was ok.its happen two times. Please advise.im using Traktor s4 mk3 with traktor…
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KOMPLETE 14 CE and KOMPLETE 26 CE shown as “Not registered”; Absynth 6 opens in Demo mode
Hello, I am having an activation/entitlement problem with my KOMPLETE upgrade chain. My account currently shows: Registered: KOMPLETE 13 KOMPLETE 13 ULTIMATE Upgrade for KOMPLETE Not registered: KOMPLETE 14 ULTIMATE KOMPLETE 14 COLLECTOR’S EDITION KOMPLETE 26 COLLECTOR’S EDITION Both KOMPLETE 14 Collector’s Edition and…