Error while mounting disk image

Hello everyone, I purchased some products from Native Instruments and I’m not able to download it due to that mounting disk image issue, I’m using Windows 11 Pro and I did most what of the internet that can be done but I’m still getting the same problem, I should be working by now instead of doing IT, I repaired Windows 11 from scratch and checked to give the app full access and I did reset the file management location, and I have disabled the random hardware address and I did the regedit changed as they said, I’m also using start link I reset it lol, I also deleted the cache and reinstalled Native Access again but I’m still getting the same problem man and this is the 2nd day and I know it will be for a while , anyone can help? Funny you purchase something that you can’t access to.
Thanks so.
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