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Native Access Download Failed
I am unable to download/install any Applications, Instruments, Effects, etc. When clicking on Install I just receive a Download failed message with no additional information. I have un-installed and re-installed all software with no success. My OS is Mac 14.2. Please help as none of my NI software or hardware is useable at…
Maschine Software Will Not Show Up In Native Access
Hello Native Instruments! I'm looking for some help with my new Maschine Mikro MK3. I just received my new gear today and al registration of the Maschine seemed to work fine in Native Access, except the Maschine software. It wont show up in the NOT INSTALLED part of Native Access. I've tried uninstalling/reinstalling…
Why is my VST taking a long time to install?
I have recently purchased NOIRE and downloaded it through Native Access. It downloaded for about an hour, but it's now stuck on the "Installing" phase for well over 20 hours at this point. How do I fix this?
Alicias Keys & Electric keys bundle
I have bought the alicia keys bundle and installed it on native instruments as shown below When I open kontakt 8 on fl studio 40s very own keys on there but in regards to the bundle: Alicias keys is missing Alicias electric keys only shows 33 presets when I know there are more Can someone give any advice or let me know if…
Installation Failed: Review Your Location Preferences
I recently upgraded my laptop from a 2014 Macbook Air to a 2023 M3 Pro. I am trying to install all of my instruments + expansions onto my new computer and every time i try and install my libraries I get the same error: "Installation Failed: Review Your Location Preferences." This laptop is new out of the box and all…
Native Access refuses to install, tried just about everything, any suggestions?
Tried uninstalling, reinstalling, replacing NTKdaemon.exe, etc. Now I have a headache.
Is there a contact email I can use to speak to a real person?
I’ve been trying to resolve an issue with my Komplete product being wrongly locked and removed from my account after a complicated refund and repayment process. I’ve been sitting in queues for the live support chat system for over a week; I’ve spoken to a total of two operatives and neither of then stayed long enough for…
Traktor Pro 2 will not launch after installation through Native Access
After installing Traktor Pro 2 through the Native Access interface, I'm unable to open the program. Launch Traktor 2 results in … nothing at all, no errors.
Help! Cannot load my Content Libraries (external hard drive) on new Macbook M4 Pro
Help! - I just bought a new Macbook M4 Pro in order to run my NI Komplete S49 MK2 and Maschine MK3. Running MacOS Sequoia 15.1 with Native Access v 3.14.0. While I can see all my content on my hard drive, and accurately located in my Native Access library, my content does not load in either standalone, or running in…
Error Message: "Installation Failed" (MacOS Sonoma)
On my MacOS Sonoma 14.7, Mac Mini M2 Pro, Native Access succeeds in installing and updating all apps except the current Kontakt 7 and Komplete Kontrol. I faithfully followed the recommended steps for clearing the problem but (after rebooting) the installations failed again. Is there some reason you don't display…
I don't see bundled software in my account after registering Maschine MK3
Hi! I've just bought Maschine MK3 brand new from music store. But after I import my serial, all I see is this: No Maschine 3 software, no Maschine Central library, no Komplete 15 Select either. On the website I see MASCHINE MK3 HW serial number as registered, but that's all. Only thing I see, they gave me following…
How can I install deleted Reaktor 6 and Monark?
Hello, Five months ago, I uninstalled Reaktor 6 and Monark via Windows settings, and now I'm encountering multiple issues: My Reaktor 6 Player has switched to DEMO mode, even though I originally had the full version. In Native Access 2, both Reaktor Factory Selection R2 (1.01) and Monark (1.3.1) are marked as installed,…
Native Access ads a number to ssd name
Hi, In Native Access preferences ≥ file management window, I select a folder from my ssd to use as my content location. But Native Access ads 1 to the name of my ssd. This also causes problems with Kontakt while locating samples in my previous projects. Native Access version 3.14.0 Cubase 13 Thanks!
New product installed unintentionally to old acount
3 years ago I bought S88 and created account. Recently I bought second hand S49, wanted to install on new account and unfortunately installed to my old account. I want to have separate accounts for S88 and S49. How can I reinstall S49 from old account to new account? Old account is older version of software, now after…
Will the new update for Mashine work with Maschine Studio
Hello Everyone… I'm working with Maschine studio which I Love that NI came with an updated for the Mashine! My QueQuestion is will the update work with my Mascine Studio
Download Failed for all downloads in Native Access
Hi, I recently downloaded Native Access on my Macbook Pro (M3), running Sonoma (14.6.1). every download I have attempted has resulted in: 'Download Failed' I have granted Native Access full disk access. Has anyone encountered and solved this issue?
Bought and registered mikro mk3, but cannot find any Maschine software.
I recently bought maschine mikro mk3 and registered it, but there isn't any maschine software in my native access. I checked serials in my account, but cannot find it at all. I also restarted & reinstalled the NI access app few times, but it wouldn't appear. Does anyone knows how to solve this issue?
Native access is unable to access library content
When installing Heavyocity products, they are located on my 2019 MacBook Pro i9 in the library under the user name. I have given Native Instruments and Native Access full permission to access all files in system settings, but I am unable to access this location when asked to locate Heavyocity's library content to install…
Native Access does not update
*Translated from Portuguese by Moderator: Hello friends, I have a Traktor Pro 2 and a notebook with Windows 7, and I needed to format the notebook, reinstalled Traktor, and when I opened Native Access 1.14.1 to activate my account, it asked for an update, but when I clicked to update, the following message appeared: "No…
Why does License transfer take so long?
Hi, everyone! Well quite recently I sold my Maschine MK2 and on the day it was sold I requested a license transfer… In the email it was mentioned, that the transfer would take a maximum of 48hours which for the time being wasn’t the case… So I’m wondering, does it always take this long to do a simple license transfer? I’m…

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maschine issures
how can i get my maschine micro working in mojave 10,14,6?
Massive X's audio demos
Hello! I really like some of the demos of Massive X. Where can I find the names of the musicians that made those tracks? Thanks!
How to restore default view/layouts for Traktor Pro 4
Hello, How to restore defualt views/layouts - clicking backup files dosen't work for me. Is it any other option?
Maschine + and Jam running independently?
Is there a way to run the Maschine plus standalone and Maschine Jam independently? I am doing a live set with one other person and I am wondering if they can be changing scenes and patterns while I am modulating sounds and finger drumming on the plus. But changing a pattern on the Jam overrides what is going on, on the…
Is it possible to batch resave a plugins parameters for all of it's presets ?
Hi, Is it possible to batch resave a plugins parameters for all of it's presets ? EG: I have a few plugins where the parameters are all over the place, and I'd like to change them, and update all the presets in a batch option to resave, but not sure if it's possible. Anyone know if a smart feature like this would be…
Bite, Dirt, Freak & Raum Locking Up DAW - Anyone else experiencing this?
Hey y'all. I am a first time poster so forgive me if I'm misunderstanding where to raise these concerns, but I was hoping to get some community insight while I wait on my tickets to be looked at from both NI & Image-Line. Long story short - Bite, Freak, Dirt, and Raum (when opened from a previously saved project) lock up…
SCARBEE PRE-BASS amped library compatibility with Kontakt 8 full version
Hi, I plan to buy Kontakt 8 full version. I own old Kontakt library SCARBEE PRE-BASS amped. Is it compatible and will play in new Kontakt 8 full version? Thanks!
Maschine 3 with MK3 - Stem seperation does not work
Hello! I have machine 3 with MK3. When I import a stereo loop in wav format into the sampler, I can press the stem button, the process runs up to 100%, but then no 4 separated tracks are created. Machine 3 has full disk access. Does anyone have an idea about this? Thank you!!
Question about 'Import Content' GUI/Kontakt 7 issues & features
Hi, I believe this hadn't been emphasized enough, but I've got some serious personal issues with how you decided to handle the Import Content section of Kontakt, and i'm shocked that this was not addressed (unless it was in Kontakt 8, but for now I see no point paying for such irrelevant upgrade compared to the state of…
Massive X in Maschine Plus sand alone?
I hope that on the upcoming Maschinen 3.1 software, Massive X will also run on the Maschinen plus in stand alone mode. That would be a dream. Will you implement Massive X in Maschinen Plus?