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Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
Native Access wont download nor update any plugin
For a while now, native access does not update nor download any plugins and simply shows the error "Download Failed". My Guitar Rig 7 Player is "installed" but doesn't appear in my FL Studio 24 and Native Access doesn't let me repair it. I'm using Windows 10, FL Studio 24 and the latest version of Native Access. What can i…
2FA authentication
Hi there! I'm not entirely sure if I'm asking this at the right place, but I couldn't find a better fit - apologies, if I made a mistake. So my question is if there's a chance introducing two factor authentication of for the NI user account? Personally I would feel safer if this could be implemented and could be enabled.…
Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
Maschine Software not Available in Native Access
I am signed in to Native access. I have registered the SN. My MacOS is compatible, but the Machine software is not showing up for me to install on my new computer. All my expansion packs and other software are all in there. I have switched on to show legacy products. I've logged out and back in. This has been my Machine…
Native Access Installation Failed
Hey Guys. Im getting this weird Error. "Installation Failed" I have granted full Disk Access. NI Support is sooo frustrating and slow… Can you guys help me? I have tried Reinstalling… Im currently thinking about resetting my Mac… But tbh I would love to avoid this Step… Best wishes
When will Native Access have full Apple Silicon support? (Installer still req. Rosetta)
Hi, title says it all, when will there be full support for Apple Silicon? I tried installing Native Access today and received this:
What should I do if Native Access doesn't see a plugin update?
What should I do if Native Access doesn't see a plugin update? Hi, I'm new here and I'm not quite sure if a similar topic has already been raised but I could not find a similar post. Lately the orchestra plugin I use got an update. I downloaded and installed it through the plugin producer's app, the files are in proper…
Repair (Relocate) All in Native Access
Hi, I have my Kontakt Libraries and Expansion Packs installed on an external SSD permanently attached to my Macbook Pro. Unfortunately it happens, that the external SSD is not recognized immediately when the Macbook get's back from sleep mode, which then breaks all my Kontakt Libraries and other content on my SSD. The path…
How to Resolve Missing Maschine 2 Software in Native Access for Maschine MK3
Hello, I recently purchased a Maschine MK3 and successfully registered the serial number through Native Access. It confirms that the product is registered and shows the message: "You have successfully registered Maschine MK3. If you are unable to install the product, you might need to locate the installer of the product…
I can't log into Native Access with my Ni password.
Ive changed my password numerous times, reinstalled Native acess, rerstarted my machine…. nothing works!
Download Failed for all downloads in Native Access
Hi, I recently downloaded Native Access on my Macbook Pro (M3), running Sonoma (14.6.1). every download I have attempted has resulted in: 'Download Failed' I have granted Native Access full disk access. Has anyone encountered and solved this issue?
NATIVE ACCESS waiting for connection!
I downloaded Kontakt 8 Player on NATIVE ACCESS, but I’ve been and download it. It just keeps showing “waiting for connection.” My computer is a Mac M1 with no VPN or suspicious software—it’s a fresh, clean OS installation. My macOS version is 15.2, and I’m using a mobile hotspot for my connection. I’m located in the…
How to troubleshoot installation failed?
Is Native Access still not supporting NAS drive? I'm running Native Access version 3.17.0 on MacOS Sequoia 15.3.1 (24D70). I already followed this instructions: https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac
Native Access, now with Uninstall!
Hi everyone, Been a long time coming, but as of version 3.6.0, Native Access now allows you to uninstall instruments and expansions! If you navigate to your installed product, you'll see an option to uninstall. There you will be prompted if you're sure, and then proceeds to uninstall your products. However, not all…
How do I authorize Kontakt 6 libraries?
I'm trying to set up Hybrid Keys on my new computer, but I haven't paid for Kontakt since for Kontakt 6 and I want to keep my libraries consolidated there. I found the links to download older versions of Kontakt libraries, and now I can find Hybrid Keys in Kontakt's file explorer and open it up, but it shows as a demo.…
Is there a way to hide manually uninstalled NI Applications from Native Access Mac
I want to get rid of old applications after I upgrade. It's ok for me to keep the old libraries (which are separate installs anyway), but the legacy applications, plug-ins, databases, device drivers etc. have to go. Especially if they are plug-in hosts on their own. I upgraded to Machine 3 and followed the manual uninstall…
Installation of Native Access and Guitar Rig Pro 5
Hello, I have the following problem: I specifically bought an external SSD for the libraries, where I was able to install everything accordingly. However, Native Access is stored on the internal drive (I can't install it elsewhere). Now, whenever I try to open Guitar Rig 5 Pro, it tells me that it can't find the Service…
Avid Link install of ProTools Intro+ doesn't successfully install and launch software . . .
I believe in my initial effort to download Pro Tools Intro + for Focusrite, my Native Instrument app was subsequently opened and is likely disrupting a successful installation of Avid's Pro Tools software. How should I address and subsequently fix the following error message (in hopes of resolving my download issue)?!?:…
Adding serial through Native Access doesn't work
Hello, I'm trying to add an old serial of TRAKTOR PRO 2 for TRAKTOR KONTROL S4 MK2 HW. When I add the serial in Native Access I get the SUCCESS pop-up message stating that I have successfully registered Traktor Pro 2. However, nothing appears in my library, which only contains the free default products. Any help? Thanks in…

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New questions

Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
Key not returning on Komplete Kontrol S88 MK2
Hello, I have a Komplete Kontrol S88 MK2 keyboard that I purchased in 2021. One of the keys does not return to its original position after being pressed. It still produces sound, but the key remains stuck down. I live in South Korea and unfortunately I am unable to carry the keyboard to a repair shop or send it via…
Kontakt 7 only vst3, no AUi
i have some old sessions im opening after resetting my laptop. I decided to use the AUi version of kontakt 7 in my sessions instead of vst3, so i went to redownload the plugin to use again, but its only downloading the VST3 version, and not the AU version. Help!
Enabling flux mode in loops
Hi! I have been really enjoying using Traktor Pro for the past two years (version 3 and then later 4). I use it with either mouse/keyboard, or a Numark Mixtrack Pro 3 and a midi mapping file found off the internet and edited to fit my needs. However there is something that has always bugged me about loops and flux mode.…
Kontakt Factory Libraries are missing?
Hi! I tried downloading Kontakt Factory Library onto my external hard drive, but I can't seem to access it in Kontakt even though native access shows it as being downloaded. Would be great if someone a bit smarter than me when it comes to tech knows what the issue is! I've attached a couple of screenshots to show what I…
How to use modulation and expression in Kontakt Player
Hi everyone, I have a general question about how to automate the modulation and expression parameters using VSTs from Native Instruments. I have the free kontakt player (that I use through Logic Pro) that can load my instruments but am struggling to automate the modulation and expression of my instruments like I can do for…
Kontakt 5 creating huge amount of 'system files'
I've been converting a load of old .gig instruments to .nki in K5 and saving to an external drive. I've noticed my Mac now has 600GB of 'system files' that is growing the more I convert. I haven't been able to figure out where these files are located and how to get rid of them to recover storage. Any thoughts would be…
KK S49 MK2 a few keys not playing Logic
KK S49 MK2 a few keys not playing ( C1, C2, D2, D#2 ) in Logic DAW, but in Logic DAW in the Piano Row the keys mentioned do play Please Help, thank you
can't execute bpm detection due to missing transients please analyze first
i cannot for the life of me get traktor pro 4 to analzye my hard drive full of music. i keep getting the error above when i try to analyze the tracks like it suggests. i have tried everything. i re added the folder in settings. it seems to actually analyze something if i drag it into the track collection but it will not…
Kontrol S3 cross fader bleed and malfunction
Recentky purchased S3 secondhand. Sound bleed from left channel when cross fader is fully in right position. When cross fader is moved to left position in software (Virtual DJ) it immediately jumps back to the centre. First time with NI hardwsre so trying to figure out where the problem is. Does the cross fader need…