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Installation failed
Hello, I've recently been getting this message when I try to install applications, regardless of their type.I haven't changed anything on the system (just the OS update); everything worked fine before. I've had this problem since the Sequoia update.All of the known solutions from NI have had no effect. Does anyone have…
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Voucher for s serie
Hello i have buy the s88 mk3 in 06/2025 and i don t have the mail for the free instrument . I was using the €25 subscription and I didn't know you could get a free instrument, and I can't find the email anymore, it's 6 months old. Any issue ?
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How to get Native Access 2 to download, install or update anything on Mac
I have the latest version of Native Access installed, have provided full disk access to both NA and NTK Daemon. I have managed to install one or two items through the Library view but that fails after maybe one file is successful, and any updates either through that view or the Updates view fail with either Download Failed…
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Reaktor factory patches only in Demo mode
Hello, I recently purchased the full version Reaktor 6… but the 19 factory patches (listed below) only open in Demo mode. Reaktor Blocks and Blocks wired are also only visible as Demo inside Native Access. The support is telling me that Reaktor Blocks and Blocks Wired were discontinued with the 6.3.1 update from Reaktor……
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Upgrades and drive space
I would like to know for the purposes of saving Disk space, When you upgrade a product does it removes the old version of that product? in order not to take up drive space? In my situation, I have Komplete 13 Collectors edition but I may updrage that to the latest version in the future. I dont want the new install to take…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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Installation failed for any Reaktor instrument on MacOS 26
I'm using macOS 26.1 and I can't install any Reaktor instruments in Native Access. I have granted Native Access, NTKDaemon, and Reaktor full disk access permissions and used the default installation path, but the installation still fails. Manual installation of the download package still fails.
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My products dont show up in native access
my products show up in the my account page on the wesite but not in native access which is showing only 3 random things i want to download the softwares for maschine mk3 and maschine jam
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Cant start maschine - activation-loop on start screen
bought new maschine+ 3 standalone but serial and product registration fails with error message. Serial already connected to some buyer who sent product back. What can i do? No response on tickets, no service agents. Just that ai-agent opening tickets like its tombola. Is there any workaround to skip that loop-stuck on…
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Kontakt Slow to load even before I load an instrument/Sample Library
Hi Guys. So I updated Kontakt. It was working fine before, but now it takes over 2 minutes, just to Load an empty Kontakt instance, before even Loading an instrument or Sample Library. I am using FL Studio 2025, all up to date. I even tried it in Reaper and Studio one. It takes the same amount of time. It also takes the…
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Issue with the 360Pro subscription.
Dear community, could you please advise how the subscription purchase process works? I selected the product, entered all my information in the form, and received a ticket. However, the 360Pro products do not appear in Native Access, except for the four free ones. Technical support is asking about errors, but there are…
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How register my Traktor s2 mk3 buying second hand, I don't have any recipe
I bought a second hand s2 mk3 console and I can't update its firmware becaI bought a second hand s2 mk3 console and I can't update its firmware because I can't register it and I don't have an invoice for it.use I can't register it and I don't have an invoice for it.
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problem with serial key
Hi. I'm from Poland. I bought my first mk3 maschine NEW from the store. The box was completely closed and I have a problem. I downloaded the Native application and when I enter the product code for activation, it shows me a message that it is already assigned to another account. This is impossible because the set is new.…
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Anyone else running their Maschine+ as FX send?
now that standalone has been update ive been using my maschine a bit more with my setup, im using the OP1 a lot but decided to send my guitar pedal board to the Maschine in stansalone mode for fx and have found myself the most excited ive been with the hardware since i bought it a few months ago, anyone else doing this?
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What are Laptop specifications for a Traktor S4 MK1 and Traktor Pro 4 setup?
Hi Folks, Recently returning after a longtime (3 kids), to try help my son with ASD use and regulate with my old S4. My original laptop has crashed and is no longer recoverable. I am hoping to download and install Traktor Pro 4 and purchase a laptop (new or refurbished) so he can use. Does anyone have recommendations on…
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Failed update downloads on Native Access
Hello! I'm running into an issue with these latest updates. I'm getting a "Download Failed: Could not create new file or truncate existing file" message when I attempt to update. I also get a generic Failed message on the True School update. I followed the knowledge base article to no avail. attached screenshots of both my…
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macOS 26 compatibility
As we see, Native Instruments' installers are no longer notarized by Apple and so products can not be installed on macOS 26.1. So here is your change to tell us when you are done with the notarizing and be clear and transparent to us as customers.
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problems with instruments after purchasing Kontakt 8 crossgrade
Hi everyone, I just bought Kontakt 8 crossgrade, as I was told this was a possible option for me in the store, I already own multiple Kontakt instruments. I needed some more instruments as im currently writing a score for an animation video for school. after installing multiple instruments, I found out they were all…
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Native Access absolutely not working
Native Access has completely stopped being able to install NI products. I have been through the full disk process. I have uninstalled and reinstalled. I have tried using my external hard drive (preferred), but also the default Shared folder. Nothing works. I get the "Installation Failed. You may need to grant full disk…
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Installation failed for Battery 4 Factory Library on MacOS 26
Native Access failed to install 26 libraries on MacOS 26.1. I followed all prompts and granted Full Disk Access to Native Access and Daemon including restarts, etc.. but multiple libraries still fail. The main one I'm worried about is Battery since I've used it on all my stuff. I have the full library on an external drive…
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NI Support seems broken?
For weeks now, I’ve been trying to install libraries to a local disk with plenty of free space — after giving full disk access to every NI app that could possibly need it. Every time I contact support, they send me the same article. Then the ticket goes silent. No follow-ups, no actual troubleshooting… just the same…
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Native Acesses Update and download issues Inc NTKDaemon Fail
Hello, I’m hoping someone can help me with an issue that has suddenly started occurring. I’m running a Mac Studio Ultra with 128 GB RAM on macOS Sonoma 14.7. I’m a full-time film and TV composer, so keeping apps and libraries fully updated is essential for compatibility when collaborating with others. I own the latest NI…
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Lores Installation - MAC - Local disk failure
Dear, I’m having trouble getting Lores installed. I’ve tried both the native access and the offline installer. Native Access fails with the dreaded "Installation Failed" message (see attached). The offline installer keeps giving me the error: ‘The installation program cannot install the software because no software to be…
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Can't download any products or updates in Native Access
I'm unable to download any of my purchased Kontakt 15 products or any updates via the latest Native Access . This situation has been ongoing for over a month now and I'm literally at a lost for a remedy. I've contacted support , provided screenshots , of my issue , also provided a requested support tool file, and support…
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Browse Button all the time like finger on it
I have a problem where my left browse button acts as if I'm touching it all the time. When I remove the rubber cover, it works better at first. But after a while, the problem persists even without the rubber cover. What could be causing this?
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Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
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iZotope and NI have lost all of my Ozone Products
The products portal for iZotope has lost all of my Ozone products. I made the purchase many years ago and I don't have access to the email that I purchased it with. And the products portal and the iZotope website are not letting me log in from that account, even though I know I have the password saved still. It is possible…
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Native Access will not install Kontakt Player 8.5 which I need to run my new Session Guitarist libra
Hi, Hoping someone has some ideas here. I bought Session Guitarist Ruby which requires Kontakt/Kontakt Player 8.5. I had Kontakt Player 8.1 installed so I opened Native Access to try to update to the latest version (which I am assuming is v8.5 based on the above requirement for Ruby). Lo and behold Native Access is telling…
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Strange update behaviours?
Hello, i bought a new Macbook Air M4 and it runs on MacOS Tahoe 26.1. I was happy to discover that most NI software installed and ran good on it, including Maschine 3.4.1. But i also encountered some strange, and frankly illogical, experiences regarding supported versions and upgrades: from my library the following…
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How do I fix this installation failed error message?
Hey, so I don't know what I am doing wrong here. I followed the directions suggested in this installation failed error message. I have restarted my computer as well. I tried to contact support but the link takes me to a broken page as well. Soooo please somebody help!
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Need serial code for my unregistered product
I noticed a couple months ago, serial codes for both registered and unregistered products have been omitted for security reasons. Today, I accidentally bought the Komplete 15 Select Electronic for Novation bundled with my product in the wrong account. I have not registered it yet and I know if I have its serial number, I…
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UPDATES !!!!! 40s Drums & Keys is on Maschine+
Ive noticed some updates, at least 8 a day and…… 40s drums and keys for maschine plus is now available!!!!! and Kontakt 8 got an update too for Maschine plus !!!! thanks NI
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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Can't log in to Native Access
Hello, I'm having trouble logging into Native Access. When I try to sign in, it doesn't work (the login either fails or nothing happens). I've double-checked my email and password, and I can log in fine on the Native Instruments website — just not in Native Access. I've already tried restarting my computer and reinstalling…
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Password working on NI website but not on Native Acess !
Password working on NI website but not on Native Acess ! please help, i have triple checked everything
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Lores install
Hi, I have seen this problem on here but no real answers. I keep getting installation fail for lores, it says Native access and NTKdeamon need full disc access. But both have been given full disc access, so majorly frustrating. Downloading 70+ gig every time. I am saving to a external harddrive if that makes a difference.…
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ANY HELP?
30 OF THE PRODUCTS FAIL TO INSTALL. I'M USING AN EXTERNAL SSD. I MOVED LIBRARIES TO EXTERNAL AND TRIED TO REINSTALL AND THE ISSUE STARTED. I HAVE BEEN DOWN FOR 9 DAYS. IS THERE ANY INFO OR SOLUTION FOR THIS?
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CSS is never installed
Does anyone know why Cinematic Studio Strings never finishes installing? In the native access, it keeps installing, but it doesn't progress.
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Deleted Kontakt 6 App Keeps Reappearing in Native Access Browser
After completely uninstalling Kontakt 6 as per NI instructions, the application still prevails in the NA browser. Installation path shows a non-existent (unclickable) location. Subsequent uninstallation of NA (again, as per NI instructions) and re-installation did not solve problem either. Anyone here had the same or…
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Can not install Monark and other NI products
Hello all, I am trying to install my products on a MacBook Pro m1 running macOS 26. Most products install without fault. The following products fail to install and return the error that I should grant full disk access. I have done this but the error still persists. What can I do to install my products? I have tried…
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Native Access Update failed
I cannot open Native Access, it sticks on the "Self-Update" page, and that's it. I realize I'm stuck on Windows 7. But my question: I have 15 as of yet unactivated products from ProjectSAM. Costed thousands of francs. They ALL officially work on Windows 7 (that's why I bought them). But I can't use ANY of them, because I…
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format and reinstall
Hi, I just formatted my hard drive, but my entire music library is still intact on one drive. I've changed the path in Native Access to match, but it doesn't seem to be scanning because the whole library is failing—no sound, no functionality, missing files, etc. Is there any way to force a scan, or do I have to reinstall…
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Lores stopped downloading
Lores stops at around 50gb while downloading. What is the solution
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Can't install Library
Good afternoon, everyone! How are you? I just purchased the One Kit Wonder: Metal, but I can't install it. I installed Native Access 2 > added the serial number > tried to download it, but it didn't install. They told me to follow these steps:…
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No Access
I have been working for a month with NI Support and I can't access most of my owned instruments. I am on an M4 Mac Mini and would like to know if there are any human independent contractors on the East Cost of the U. S. who can help me with my installation. I would pay a decent contractor for assistance - maybe someone who…
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Anyone else experiencing this? 34 products fail in Native Access even after a full system format
Hi everyone, Is anyone else running into this issue? I’m having a problem with 34 specific products that show an error in Native Access / the Daemon. What’s strange is that the error only happens with those products, while everything else installs and works normally. What I’ve tried so far: I completely formatted my…
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Noire VST on different account
Hi, I'm so frustraded as i missed my deadline because support did not reply at all. My card was refused for whatever reason yesterday, so i used my personal money to buy it & I see it's bought from another account i created :( So how can i merge the 2 accounts or how can i get Noire, on this account? This was URGENT, but…
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Orchestral Elements sound
I have installed Orchestral Elements, however I cannot get any sound . Everything else I use in Kontakt works.
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Traktor Pro 4 - manual installation
Hello everyone, I would like to avoid having the installation of Traktor Pro 4 via Native Access install a series of outboard drivers that I don't own. Is it possible to download and install Traktor Pro 4 manually, selecting only the driver for my controller? Thansk !
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Do I even have right products? Everything show as demo.
I have no idea if I even got the right products to use all the Komplete 15 Standard items. Why do they show as "not registered" in my products view? When I try to install any of instruments in Native Access, it shows them as demo. I did all the step in support page, but still got everything as a demo. Not registered…