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Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
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Native Access is breaking Kontakt for many legitimate customers
I have probably more than 1000 Euros worth of Native Instruments products. You may ignore this saying Linux with wine isn't supported, but given the pages of complaints I'm seeing even from Windows users about the apparently shocking state of Native Access, and given Linux is now reaching 10% market share and with Kontakt…
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MAC M1 MAX
Q:Translation inserted by Moderator (translation by DeepL) Hi, ever since the last NI update, my CPU has been at full capacity, and I have no idea why. I've tried every sample rate I can think of, but nothing works. It doesn't matter which DAW I use—Live, FL, or Logic—it just runs completely without any CPU load. Support…
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Kontakt malfunction
Hello, I own a full Kontakt 6 license purchased in September 2022 and registered to the associated account. The following products are correctly displayed in my Native Instruments account: KONTAKT Kontakt 7 Bundle Update Kontakt Factory Library for KONTAKT However, on my new Mac running macOS Tahoe, both Kontakt 7 and…
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Several presets from Melodic Techno Bass error saying preset is not licensed
Several presets do not work - such as: Melodic Techno Bass: Analog Player, Kentra, Punch Time All error with: Error Loading Preset Preset is not licensed.
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WARNING: NI is a scamming, spamming garbage company!
So I had a customer come into our work shop in quite the predicament. She had to rebuild her machine and she wanted to run Pro Tools 10 and Komplete 9.0 and that's where things get complicated. Pro Tools 10 only run on Windows 7 and Komplete 9.0 could run under windows 7 but the scumbags who sold it to her decided to…
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I Cant use my buttons effect
{[Q:Translation inserted by Moderator (translation by DeepL) ] Hello, I'm having trouble using my 1, 2, 3, and 4 effect buttons in Traktor Pro 4. I have a Kontrol S2 MK3 controller running on Windows 11. I've already tried this: SetUp Wizard Mapping controller manager FX routing in Send Help me please…..
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All iZotope 32-bit installers broken on Windows 11 25H2 — RX 11, Insight 2, Product Portal fail
Hi everyone, I just set up a fresh system and cannot install any iZotope product that uses a 32-bit BitRock installer. Meanwhile, Ozone 12 and all NI products install perfectly. WHAT FAILS: RX 11 Audio Editor Standard v11.4.0 — "Installation failed" in Native Access Insight 2 v2.6.0 — same iZotope Product Portal v1.4.9 —…
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Is there a way to "preview" instruments in NA without installing them or opening the web shop
I'm trying to figure out how to know what instrument it is that I want for my project and find myself going back to the web store for the preview tracks all the time since I can't seem to find any way to preview (or just listen to) the instruments before installing them in NA
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Setting up a home studio on a tight budget what actually matters?
Been getting more serious about producing at home lately and trying to figure out what actually makes a difference when you are working with limited space and a limited budget. Right now I am running Komplete Start with a basic audio interface and a pair of studio monitors but the room is doing me no favors. I converted a…
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Native Access keeps on asking me to Repair
I am a MAC user. I have a lot of instruments in my library so it's taking me 20 minutes to click repair & relocate my library each time. All my libraries are located to an external harddrive that I formated with the recommended format AFS thingy not EXFAT. The issue is that each time I disconnect the device, if I come back…
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Help with Kontakt seeing presets
Komplete standard worked great in Windows 10, but my PC crashed so decided on a clean start in Windows 11. Since that time kontakt doesn't seem to see all my content presets. Currently Kontakt sees 5641 presets. There should be many thousands more. I've followed NI support's advice to delete the database files etc. I've…
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Installation of Native Access and Guitar Rig Pro 5
Hello, I have the following problem: I specifically bought an external SSD for the libraries, where I was able to install everything accordingly. However, Native Access is stored on the internal drive (I can't install it elsewhere). Now, whenever I try to open Guitar Rig 5 Pro, it tells me that it can't find the Service…
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Any news about Summer of Sound 2026'
Hi everyone, Do you know if Native Instruments is planning to run a Summer of Sound 2026 sale this year? I’m trying to plan some upgrades and I’d like to know if the usual June/July discount period is happening. Thanks in advance for any info.
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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How to roll back to Maschine 3.4.2?
Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.
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Kontakt Factory Library 1 with NI 360 Pro ?
Hello. Am I eligible to use "Kontakt Factory Library 1" through my NI 360 Pro subscription? Since it's not listed officially, I downloaded "Kontakt Factory Library 1" from a link shared on the forum: https://community.native-instruments.com/discussion/15203/is-it-still-possible-to-get-kontakt-factory-library-1?tab=accepted
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Escalation Required: Purchased Traktor Pro 3 License Missing From Account Despite Valid Invoice
Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…
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Kontakt 8/Freq 2 (3rd party vst) not working
I’m reaching out because I’ve been dealing with a major issue with Kontakt 8 and I’ve spent the last two days trying everything possible to fix it without success.I recently got a third-party plugin called Freq2 by Dezert Audio and tried loading it inside Kontakt 8. At first, it kept saying the samples were missing. I used…
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Komplete Select Bundle not showing in my NA App
I got Komplete Select with my Novation launchkey but for some reason I can’t access it through the Native Acces app. On my NI account it appears as not registered (I assume because it isn’t installed) but nothing appears on NA. I emailed support but got an ai automated response. I also responded to that mail but haven’t…
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Kontakt Player 7 plugin not loading in REAPER after update
Today, while installing an instrument for Kontakt Player 7 I allowed Native Access to update Kontakt and itself. Upon completing these updates, I found the following issue when attempting to initiate Kontakt within REAPER: Upon investigating other instances of this issue online, I've attempted the following solutions:…
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Software Transfere
Hey Guys, i borrrowed a Traktor Kontrol s3 from my friend and bought the traktor play 4 but i didnt know that you coudnt link it with another account. So now he gave me his native instruments account but he doesnt have traktor play 4 on it. thats why i tried to transfere my licence over to his account but it sayd i coudnt…
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You're low on power
For some strange reason i can't get my keyboard to work. After unplugging the cables to clean the dust on it, it keeps showing a message that i'm low on power. I tried to plug it into a 25w charger with a C to A cable. It didn't work, so i tried a 60w charger with a C to C cable, still low on power. I had not used anything…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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No response for a week regarding Account Transfer/Merger
Hello, I am writing to seek advice or assistance as I have not received a response from NI Support for about a week regarding an account transfer. I recently purchased a used NI account from another user, which includes Komplete 15 Ultimate. Since the email field in the account settings is grayed out and cannot be edited…
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Support stonewalls me. What do I do?
Hello, I have recently purchased the Maschine MK3 violet 25 yeee anniversary edition for my daughter (New Old Stock), and activated the serial on the NI webpage, however, I did not receive maschine 3.0, as stated that u should receive (since this product was purchased and activated after November in 2024, it was purchased…
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Kontrol S 61 Mk3 - Cubase deep integration not working
Hi. I'm Alex.I live and work in the Netherlands. As a hobby I use Cubase 15 Pro to tinker with sounds, chords progressions, arpeggio's and tunes etc.. Yesterday I bought myself a brand new NI Kontrol S61 Mk3. I Thought it would bring joy, but boy was I wrong.. So far nothing but frustration and I hope that you can help me.…
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Explore Native Instruments products (and NI-compatible third-party ones) with Native DB App
Just to get this out of the way: This app is not vibe-coded or AI-generated. I'm a professional engineer with decades of experience in the semiconductor industry. I'm currently doing a number of small programming projects to broaden my experience with different tools and APIs. I developed a cross-platform open source app…
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Can we (Mk1 owners) block KK v3 software updates in Native Access?
Is there any way to block v3 of Komplete Kontrol showing in Native Access? I have a Mk1 keyboard and have to judiciously avoid the "Update All" button every time I use NA.
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iZotope Purchase History and Loyalty Offer Migration
Hi, Should my purchase history and loyalty offers have been migrated to Native Access? At the moment, I'm still having to login and purchase new products on the iZotope site / Product Portal using my original iZotope login credentials to gain any loyalty offers. When I log in using Native Access credentials, my Purchase…
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Cannot Get Traktor S2 to Work With Any Software
Hi, I cannot get my Traktor S2 mk1 to connect to either Traktor software or Virtual DJ pro. I've downloaded all the latest drivers, updates, firmware and nothing. The software recognises the hardware on both softwares but nothing will active when using controls on hardware. Any Ideas? I'm pulling my hair out. Thanks, Rich
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How to Download Komplete Start
Trying to get free Komplete Start but going in circles of web pages. I did make an account. Instructions say: "Install all included products by clicking "Install All" in the “New” tab of Native Access." But the "New" tab of Native Access has no "Install All" button. It just lists the first 20 of 1005 products. The Free tab…
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Three Libraries failing to install on MacOS, been stuck in a support ticket loop for over a week
Hi, I have been trying to get my support ticket 4874979 resolved for almost two weeks now and keep getting sent in circles by the responces. I am having issues installing three libraries (East Asia, Ireland, and Symphony Series Percussion) on my system. I have over 100 other libraries successfully installed but for some…
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Electric Keys Diamond and Phoenix Updates
When I go to update Electric Keys Diamond and Phoenix Native Access warns me that a Kontakt update is required, although I am already on Kontakt 8.10.1. Is this the latest version? Thanks.
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Getting Spitfire Symphony (free version) in correct location
I have Spitfire Symphony in Native Instruments trying to get it into a location so Kontakt will use it. I click on "Add Product" but keep getting invalid location. What location should I place Spitfire?
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I have Absynth 5 but Maschine 3.5 says Absynth could not be loaded...
In the Native Access.app, only Absynth 5 shows up. In the Maschine 3.50 app, only Absynth (with no 5) shows up. When I try to select a sound in Maschine, I get: "Error: Absynth could not be loaded, as it may not yet support Apple Silicon or VST2 to VST3 migration. For more information please visit: ..[blank]". Yet, Absynth…
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I cannot login to my account Native Access but i can access to my account on Web
My Native Access I cannot log in my password correct my e mail correct but i cannot log in I uninstall and install and restart nothing work. I working on my work they kick me out and i cannot log in back . Please urgently help on this issue
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Windows 11 on ARM / Snapdragon X Elite compatibility with Traktor Pro
Hi everyone, I am currently using a Surface Pro 11 with Snapdragon X Elite, 16 GB RAM, running Windows 11 on ARM. I am trying to use it with Traktor Pro 3 and a Traktor Kontrol S5. I understand that Windows on ARM is not officially supported at the moment, but I would like to ask about the current situation and possible…
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Native Instruments Traktor Pro 4 DJ Software - Upgrade from Traktor Pro 1 and 2
If I have Traktor Pro 2/ audio 6 interface and now I have window 11 ,and I want to upgrade to traktor pro 4 and I downloaded the software for traktor pro 4 what else do I need to do ?
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Libraries not compatible with Kontakt 7 (need earlier versions)
hey, i urgently need some older versions of libaries for kontakt 7 (it says i need kontakt 8), but this site is currently down: https://www.native-instruments.com/en/account/downloads/ is there another way? when will the site be up again?
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Kontakt 6 paid - want it back
Hello, I had to reinstall my computer due to a system crash. Unfortunately, I'm now very dissatisfied with the Native Access installer because I can only install the Kontakt 8 Player. A few years ago, I purchased the Complete 13 Select bundle, which also included a full version of Kontakt 6. I find it quite annoying that…
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How to apply the 5 for $55 discount?
I added the products to the cart, went to check out and the full price remains and today is APRIL 30TH the sale ends MAY 17
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How long does license transfer take?
I recently purchased a machine studio and the dude I bought it from put in a transfer request yesterday and still hasn’t heard anything back so I’m curious how long it generally takes? I made a ticket and they didn’t answer my questions both times. I even sent them the email from the account that’s requesting to be…
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How to use Scarbee Classic EP-88s
I have Logic Pro 12.2 on a Mac Mini M4, using Tahoe 26.3.1. My colleague advised me to purchase the Scarbee Classic EP-88s, which I did. I have no knowledge of "Native Instruments" or "Kontakt" but I believe I successfully downloaded both, and it appears that I installed the Scarbee Classic EP-88s (see image). I was told…
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absynth6 preset explorer
Dear Native friends, how the hell can we get the preset explorer in absynth 6 working, factory sounds are not loading (factory settings incorrect?) . We see the names but does not load anything…..very difficult strange problems….HELP US!!!!
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Maschine 3 software
I bought the mashine software and it still says demo. And its not registered. I also have a maschine mk3. And I cant get the license transfer over to me. I have is the hardset Controller serial number. And device ID and how much I paid for it on the back. How can I get. Everything restored properly
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Email
Q: Translation inserted by Moderator (translation by DeepL) I can't change my email address. What should I do to fix this? Community Code of Conduct - Please read before posting : Quote : Our community is currently only available in English. Please be advised that we retain the right to remove any posts in languages other…
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Anyone ever bought something and never got the download?
Has anyone ever placed am order but never received their download email? Its been over a day for me usually it comes thru right away. Never had that happen to me and customer service is lagging.