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Licensing Issue.
Hi. New to the Traktor ecosystem. I recently purchased a used S4 Mk3. Which the seller provided a license transfer code. Yet it is for the "Pro 4" upgrade. Not the original "Pro 3" that originally came with the S4 Mk3 upon it's release. 1. Will NI provide me with assistance in getting Pro 3 as it was originally with the…
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Why does some plugins fail to load?
Hi, After (I think) my last update of Komplete Ultimate in Native Access there's som NI plugin that fails to load in Pro Tools Ultimate. See my attached picture. Does anyone know what it could be due to?
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installation
in komplete kontrol and native access on an other directory than C: for example I:
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Native Access: "Download failed" on 53 updates – Seeking advice!
Hi everyone, I’m running into a frustrating issue with Native Access on Windows and was wondering if anyone has found a reliable fix for this. I currently have 53 pending updates (including Aquarius Earth, Beam, Basement Era, etc.), but every time I try to update, I get an immediate "Download failed" error message (as seen…
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Kontakt Player 7 plugin not loading in REAPER after update
Today, while installing an instrument for Kontakt Player 7 I allowed Native Access to update Kontakt and itself. Upon completing these updates, I found the following issue when attempting to initiate Kontakt within REAPER: Upon investigating other instances of this issue online, I've attempted the following solutions:…
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How to organize and search your NI expansions
I posted this on Reddit over a month ago, and totally forgot about the NI community here, sorry yall 😅 So theres two ways you can do this, both I've set up on github: *I'm not allowed to post links here so you'll have to find it on your own unless someone can post it. User: micro-JAY What it does: Searches 150+ tagged…
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Native Access hangs when clicked after a few seconds.
Tried everything - deleting cache folders, uninstalled drivers, even Kontrol/Maschine and Native Access. I tried everything I could find on forums and net. I could just reinstall windows… But it DID work until recently. Interestingly if I don't touch/click Native Access it shows my products and everything, and a tiny…
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"I need options" (and not another Linux rant)
So I'm sure people are going to say its emotional or projectionism, and maybe mostly rubbish; I'm tired of having to be a technician/engineer/admin. I wanted to be a musician, a performer and creative. This year Microsoft ended support for Windows 10. Making 3 of my 4 studio PCs redundant. "Throw them away" said Microsoft…
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Request for a Traktor Version for Linux
Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…
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Komplete (NI) application will not open on computer
Hello. I'm not sure what happened with Komplete (NI). The application won't open on my computer anymore. I don't know if it's because of the operating system or if there are problems with the software. I'd like to know.
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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Download Failed
Download Failed
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Why is Native Access such a bad product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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Intermittent Latency/sampling rate Issue with knobs in Komplete Kontrol
I have an S61 and have an issue where occasionally there will be about a second or so of delay in the knob actions and their response in Komplete Kontrol. The delay is seen on the screen of keyboard itself. If this issue is happening, I also notice on synths like Pigments where I can see the knob movement in realtime, it…
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Traktor pro 4, not install
Hi! I just purchased Traktor Pro 4, the upgrade version from Traktor Pro 3. I’ve completed the payment, but for a few days now it hasn’t shown up at all in Native Access for installation. In “My Products” it appears as “Not registered.” I also contacted Native Instruments, but I haven’t received any response. Can someone…
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I'm having issues with installing Kontakt 8 Player on Native Access.
I've been putting off using Native Access and Native Instruments for a long time as they didn't want to cooperate with my D: Drive, and now I'm trying again years later and find that it still doesn't want to download anything. I can't seem to install Native Access to anything other than default as it instantly goes to…
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Insert a Kontakt 8 instrument onto a Pro Tools track ?
Hello I have a Native Instruments 360 PRO annual subscription and I use Pro Tools Studio as my DAW. I'm working on Windows 11. I've correctly configured Kontakt 8 and Pro Tools. I created an instrument track in Pro Tools and selected the instrument in Kontakt 8, but I don't know how to insert the instrument directly onto…
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Native Access freeze and cause other apps doesn't work
Native Access stucks at loading. It opens and then if I want to do anything it just doesn't work. I can not click anything. Only the small loading circle rounds all the time near the left Native Access Logo in upper left corner. I can see that I have one update to install (Massive X Factory Library). yesterday I could…
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Where to find my Serial Number?
I just bought Komplete 15 ultimate earlier today and I haven't been able to find my serial number. I bought it on the website and it's not in the product and serials section. It's not in Native Access and it's not in my email, so I'm really not sure what to do. I've checked Native Access 1 to see if it might be there and…
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SERIAL NUMBERS NOT IN MY PRODUCTS AND DOWNLOADS
i looked and m serial number for picked guitar isnt there. i been looking and i got emails saying its there but its not. it says i own the product and it itsnt rejestered and it doesnt show me a serial and when i look under order history and veiw detaisl it doesn't give me a number either
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The installation of Native Access failed.
Previously, my Native Access was still functional. But today, when I opened it, it prompted me to update. It seems that I need to re-download and install it, but the process failed. He first opened an installation program called NTKDaemon for me. During the installation process, a dialog box popped up. The result was that…
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Kontakt 8 Player - Systematic Failure: 1) Audio/Samples Not Loading & 2) Chronic "DEMO" Status (M3 /
Hi everyone, I am experiencing a persistent system failure with Kontakt 8 Player (v8.8.1) on an M3 Mac (macOS Tahoe 26.3) and need help breaking out of a loop that standard troubleshooting hasn't fixed. Issue 1: Total Audio/Sample Blockage Symptoms: Zero audio output when clicking virtual keys or using an external MIDI…
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Scale Highlighting
Please add Scale Highlighting to the Maschine Software.
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Maschine+ says it's up-to-date but it isn't.
I have updated my desktop/DAW version of Machine to 3.4.2 via Native Access with no issue. At the same time lot of my Maschine Expansions had updates and I've updated them also. My Machine+ is stubbornly refusing to update though. I get a big tick and your MASCHINE+ is up-to-date message on the Settings→ System screen. It…
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Favourite button problem mx2
Bonsoir, J’ai acheté Traktor Pro 4 il y a presque 1 an et je l’ai installé pour l’utiliser avec mon ancienne console Traktor Kontrol S2 MK2……. Good evening, I bought Traktor Pro 4 almost 1 year ago and installed it to use it with my old Traktor Kontrol S2 MK2 console. Recently, I bought the traktor MX2 I plugged it in and…
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Native Access is breaking Kontakt for many legitimate customers
I have probably more than 1000 Euros worth of Native Instruments products. You may ignore this saying Linux with wine isn't supported, but given the pages of complaints I'm seeing even from Windows users about the apparently shocking state of Native Access, and given Linux is now reaching 10% market share and with Kontakt…
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Native Access 3.22.1 on Win11 also hangs on Loading Products
There are posts today about NA 3.22.1 also hanging on MacOS Tahoe. (I'm about to try that).
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Native Access 3.22.1 Stuck on Loading Products After Tahoe 26.3 upgrade
MBP 2019 Intel 2.3ghz i9 AMD 5600 64gb of Ram 2TB SSD Native Access is stuck on loading screen after Tahoe 26.3 upgrade and upgrade of Native Access 3.22.1 What is wrong now????
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Opening libraries in Kontakt 8 Player makes them incompatible with my full version of Kontakt 7
I have the full version of Kontakt 7, and only the Player version of K8. I only really use K8 for some newer libraries that won't work in 7. If I open an older library in Kontakt 8, for example Symphobia (fully updated it's compatible with K6.5.3+) - it now won't open in K7 anymore - an error message says: "Your version of…
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All iZotope 32-bit installers broken on Windows 11 25H2 — RX 11, Insight 2, Product Portal fail
Hi everyone, I just set up a fresh system and cannot install any iZotope product that uses a 32-bit BitRock installer. Meanwhile, Ozone 12 and all NI products install perfectly. WHAT FAILS: RX 11 Audio Editor Standard v11.4.0 — "Installation failed" in Native Access Insight 2 v2.6.0 — same iZotope Product Portal v1.4.9 —…
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Dowload failure
I'm running into an issue where native access tells me that I have no storage left on my computer despite it not being the case. Despite me having uninstalled twice the file volume the message remains the same
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Unable to install Native Access, access to Komplete 15 Select not resolved
Q: Translation inserted by Moderator (translation by DeepL) Hello, I have a Launchkey MK4 25 MIDI controller, and purchasing this controller is supposed to give me access to Native Instruments' Komplet 15 Select, which is listed in “My Products” but marked as “not activated.” I believe that in order to do this, I need to…
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"Add Product" vs "Install"
Yes my libraries are downloaded. Native Access says the paths are invalid. They are on a hard drive that is formatted correctly. My libraries are messed up and I don't know why.
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Unable to download and install NI 360
Q:Translation inserted by Moderator (translation by DeepL) Hello to all members of the NI community. As I am new to this forum, I would like to thank you in advance for taking the time to read my post. I recently purchased a Native Instrument 360 subscription with 230 plugins, but I am having enormous difficulty…
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Native Access won't accept Z1 mk2 Serial Number, and no way to contact Support
I am trying to register my Z1 mk2 using 'Add Serial' in Native Access, but keep getting the message: Something went wrong during the registration The serial [removed from post] does not belong to a known product. Please contact support. Clicking 'Submit a ticket' just opens the AI chatbot… which then keeps going round and…
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What's wrong with Native Access? Doesn't show product updates!
Hi, Every timeI want to check if there are any updates available for my libraries, the only way to do it is by opening Native Access version 3.8.1 It has been like this for awhile, but I waited hoping a future update would solve this. Is the developer team aware of this bug?
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Installation Failed: You may need to grant full disk access to Native Access and the Daemon.
I have tried for an entire day with different methods, but the installation still fails. I also noticed that similar issues have been reported in the community. Why has such a basic installation problem persisted for years without a proper solution? People do not purchase this product just to look at it. If there is a…
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please help to rescue my investment
When i start NA without an internet connection to the NI servers, NA cannot do anything. Please, Native Instruments, enable NA to work offline with the local library. Please give that highest priority as long as your company is somehow operational.
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Absynth 6 wont boot and files are empty
NOT SURE IF IM INSTALLING WRONG :(
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Native Access and Eset Smart Security
I have problem with Native Access, I cannot download (updates and available). I can read "discover" tab. I cannot login (only if instal NA 2, login and then upgrade to 3.22. I asked many times support: what IP should be open, what address, what applications should be open… but they say stil same sh*t: "Please restart your…
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Komplete Kontrol and Reaper
Is there an update for Komplete Kontrol and native support in Reaper? I'm using the DrivenbyMoss to get it working but I'd really like to it integrated or native drivers.
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anyone knows how to solve the problem
I have two accounts, and when i switch to another account and open my kontakt 8 player, this message appear and i have no idea with it. i want to provide the crashlog to ni support but failed so i ask here. can anybody help me i ll be very appreciated…
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Can't find Factory Selection 2 in Native Access?
Hey guys, I'm new here, please help! I downloaded Komplete Start here https://www.native-instruments.com/en/products/komplete/bundles/komplete-start/. After that, I installed Kontakt Player 8, however I can not find Factory Selection 2. And I have searched in "Discover Tab", still not find it. How can I solve the problem?😀…
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Guitar Instruments not Playing in Kontaklt 6.8.0
Hi, I'm having an Issue with Kontakt 6.8.0. All of a sudden my Guitar Instruments are not opening in Kontakt. Strummed Acustic 1 & 2 and Electric Sunburst. Everything is updated to the latest Version. All my other Kontakt Instruments are working just fine. Anybody had this Problem? Cheers!
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Native Access downloads fail on multi-user computer
Hello, I am not a Native Instruments user but an IT support technician. I am working to resolve an issue with a Mac lab at one of our schools that uses Native Access. SUMMARY OF ISSUE Native Access will only download files for the user account it was initially installed on. For each other user on the computer, they…
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Do I need to have email access to transfer a license?
Hello, this sounds a bit silly but bear with me. Basically, what happened is that I lost access to some of my Google accounts, because Google forces me to do 2FA to access them, but the phone number associated with those accounts is an old, prepaid one that has long been decommissioned, therefore locking me out of those…
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Why update for Absynth 6.02 is not visible ?
Hello, This update don't appear in Native access, even after a refresh…any idea ? Thanks
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Can legacy applications be deleted?
For example, does Guitar Rig 7 depend on Guitar Rig 5 and/or 6 and, if not, can I just delete them for more storage space?
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Maschine 3 as Demo after purchase
What does this mean? I need help.
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bought used kontrol s4 and have a serial number. No software in NI library
I bought a used Traktor Kontrol S4 Mk2 and when I type the serial number in the NI access Library the software is no where to be found. The serial number says Pro 2… but to my understanding this is legacy so do I have to by Pro 4 or is there a trial link somewhere to make sure this hardware will even work through my Mac Os…