After updating Native Access, my library went from 208 items to 154 items. Anyone else missing a bunch of products in their Library?
Could it be because of this in your case?
REMOVED Expired subscription products that are not installed from the library tab
(Source)
No, the subscription stuff is listed as cancelled. There is 54 products in total that went away after i updated to the latest version of Native Access.
Thanks for your reply. That did help me to troubleshoot. I uninstalled a product that was cancelled and it did change the library number from 154 to 153. The whole concept of the subscription being integrated into your regular library makes things more confusing for sure. The issue remains though because I am missing around 50 items from my library and the subscription stuff shows 94 items available. I don't know how many of the subscription items I already owned, so it makes it impossible to know what is what. I have around 8 copies of Kontact so it makes it even more confusing.
I don't know how many of the subscription items I already owned, so it makes it impossible to know what is what.
I can see why all this would be confusing , all I can think of personally is that you could try look at your MY PRODUCTS, SERIALS, AND DOWNLOADS page to get an overview of what you actually got.
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Right on, thank you. The way I would have to do it is to look up an archive of the different versions of Komplete to see what is included and do a cross-reference. I probably am not missing anything. I am showing 150 total items in total in NA. I wish they would have had them separated previously, because I was using NA as a reference to let me know what software I needed to purchase when I am choosing more software. I recently purchased a version of komplete based off of what NA showed in my library. I still only got one new sound pack and a sound design pack. Apparently, I already owned everything else in the version I chose.
