When my N.I. Mikro MK3 arrived, I followed the directions per the card insert...and connected it to a Dell Latitude 3500. I also have a FLX4 Controller connected to the Dell 3500, but not at the same time as the Mikro MK3 is connected.
This MK3 to me, is complicated; it has me confused most of the time. But I was able to load Kits and play around with it every day. Then one day, while my FLX4 Controller was connected to my 3500...music just stopped. The motherboard burnt out.
While waiting for another laptop to arrive by mail, I connected my other laptop, a Dell 5490, to my Controller. The next day, I connected the MK3. The Kits and Groups weren't able to load. I tried, and troubled shooted through the help of A.I. So I disconnected, uninstalled all libraries, software with Revo Pro Uninstaller.
Here where these issues came in...
The laptop that I was waiting for is another Dell 5490. I download Native Access_2 from the website, entered the Serial...it says the serial is registered already. But Access did open up, and I checked; Access is online. So I started looking for Machine 3.0.0. It's not in Access I troubled shooted my butt off. Maschine does not show up in Access
How do I fix this? I have a ticket in already. I also have all 3 proofs that is required that I purchased this piece of equipment
Also... On N.I. website, the serial of the MK3 isn't listed. But all the free stuff I download is there.
Any help would be greatly appreciated.