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[iZotope Neutron 5] Payment completed, but no serial or download after 2 days
Hi, I purchased iZotope Neutron 5 from the official Native Instruments site on June 15th and paid via PayPal. The payment has been successfully charged to my credit card, and I received the order confirmation email. However, even after more than 48 hours, I have not received any serial number or download instructions. The…
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M2-s88 not working in Pro Tools nor Komplete Kontrol App (Windows 11)
The past few years, I've had relatively no problems with using my S88 with Pro Tools, but recently (after a few months of not using it), it has stopped working. Komplete Kontrol has never recognized my S88 as a controller. In retracing my steps, I tried following the NI video on setting up M2 S88 Kontrol with Pro Tools,…
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about my KONTAKT usage
Hi, everybody my kontakt doesn't show its orginal interface as vst3 plugin loaded by Studio One, but no problem on standard mode…just like the screenshot…and the other plugins are normal too as vst3 loaded…I guess this issue is due to my new PCIe soundcard and its driver? My soundcard is Marian Clara B. Please let me know…
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Maschine 3.0 does not show up in Access
When my N.I. Mikro MK3 arrived, I followed the directions per the card insert...and connected it to a Dell Latitude 3500. I also have a FLX4 Controller connected to the Dell 3500, but not at the same time as the Mikro MK3 is connected. This MK3 to me, is complicated; it has me confused most of the time. But I was able to…
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Kontakt 8 did not install its VST into Reaper.
Hi, I have been trying for several hours to get Kontakt 8 to work with Reaper. I'm not sure why it wont install its VST into Reaper. I downloaded Kontakt 8 with the Native Access App and standalone Kontakt 8 player successfully installed. However the it did not install the VST version for Reaper. I have been told by…
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Issue with Komplete Kontrol M32 Serial Number and Device Recognition
Dear Native Instruments Support, I recently purchased a Komplete Kontrol M32 secondhand. On my previous computer, it worked perfectly without requiring any additional driver installation. However, after switching to a new PC, the device is no longer recognized by the system. I attempted to install the necessary drivers via…
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Machine crackles every few seconds when used as primary Audio Interface. Even outside of NI Software
Anybody have any ideas as to why this could happen? It pops when I'm watching youtube videos or just playing music through my browser. It has pops whether I set it to ASIO or WDM. It pops whether my buffer is at 96 or 1024. I've reinstalled, Installed drivers, Tried ASIO4All, Tried windows power settings, tried all…
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List of Traktor Pro 4.2 issues
Since release there were numerous threads of bug reports so I thought we should sum it all up in one. Crashing issue (in my case, always when using duplicate deck feature and also randomly) Stuttering and crackling when using adaptive refresh rate (Windows only for now) Freezing when using relocate missing track (Mac only)…
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Blurred Waveform Crash & Opening Of Second Traktor Pro 4 Programme In Background
I am using Traktor S4 Mk 3. I have experienced a random crash of the software when using Traktor Pro 4. The waveform becomes blurred and the sound is lost. Searching this website, it appears to be a common complaint, with both with Mac and Windows systems. It's usual to blame the operating system or PC/Laptop set up but…
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Komplete Select installs fine, never ends scan... I cannot use it!
Hi To make it short, here I am only talking about Stand-alone Komplete Kontrol - actually to be precise Komplete Select. I already done or tried to do whatever I found useful here on these threads. I have done this twice - 1st leaving all settings as NI prefers to sett them. I uninstalled everything twice - totally, the…
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Phrases tool not saving state
Hello, I am running Ableton Live 12 on a PC (Windows 11, i9 processor, 128GB memory). I have just started using the Kontakt composition tools (chords, patterns, phrases) and I am experiencing an odd behavior with the Phrases tool. I have five steps set up. No matter what I do, after I save, exit and re-enter the first step…
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Crackling/poor audio if app isn't in foreground in windows 11
SO I have a weird issue that just started happening within the last couple months. I'm running kontakt standalone without a daw on windows 11 to help when I'm doing school online. As long as kontakt is on the screen, the audio is fine. The moment it is minimized, or ends up behind another window, the audio starts…
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updating to 4.2.0 safe?
hello everybody I always like to update because I think that updates have a purpose, but with N I I´m a little scared due to past so is it safe to update Traktor Pro to 4.2.0 or have I expect new bugs? I´m on Win11 if this is important for the answer regards The Sarge!
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Is it possible to save a corrupted project?
My laptop shutdown with a project open and now it crashes every time I try and open it.
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Komplete Kontrol 3.4.0 fails to scan VSTs
Hangs scanning plugins (since update to 3.4.0) in standalone mode. Different plugin each time. Has to be killed using Task Manager. Tried the DB deletion and rebuild suggestion by support but as yet it has not managed to rebuild the DB. Needs an update to generate more error detail to get around this problem. Right now KK…
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Traktor Pro 4.2.0 - Windows 11 - Latency Issues - S4 MK3
Hello everyone, Yesterday I installed the latest Traktor update (4.2.0) on my Windows 11 laptop (Acer Nitro 5, i7, 64GB RAM). Since the update, I have been experiencing major latency problems in the software. LatencyMon went massively into the red during a test after installation. I have now adjusted my audio settings to…
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Kontak 7 slow/crashing in Repear 7 on plugin window close
Hi all, I'm finding Kontakt 7 is frequently hanging when opening/closing plug-in windows (usually when closing). Most of the time the Reaper resumes after 20s-1 minute, but sometimes it's crashing Reaper completely. I recently upgraded from Windows 10-11, so it could be that, but I think I was having issues before that.…
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Why I can't find Kontakt 8 in ableton
Hi, I downloaded kontakt 8 player to use session string and session horn in ableton but I can't find Kontakt in ableton. I don't find the .dll in my PC. Can you help me please ?
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Failed to upgrade my z1 mk2 because no driver for its dfu mode
Hi I have already installed the asio audio driver but not get the dfu driver, the firmware installer cannot find my device, what should i do now? I have tried to use the device manager and install the driver manually, but cannot find the dfu driver (only to find other model's dfu driver)