Blurred Waveform Crash & Opening Of Second Traktor Pro 4 Programme In Background

DJ Wizened

I am using Traktor S4 Mk 3. I have experienced a random crash of the software when using Traktor Pro 4. The waveform becomes blurred and the sound is lost. Searching this website, it appears to be a common complaint, with both with Mac and Windows systems. It's usual to blame the operating system or PC/Laptop set up but I'm not sure this is correct here. It didn't happen with Traktor Pro 3. I have no issues with the CPU or memory and repeating the same mix does not cause the crash to occur again. In every case, when it does happen, I've found that a second version of Traktor Pro 4 has opened itself in the background. This second version has to be 'ended' in Task Manager (or a computer reboot) before Traktor Pro 4 can be re-opened again.

I have followed all the recommended settings for the PC and everything else seems fine, this problem is entirely random. I would like some suggestions from NI, if it's a software problem, as I can't find anyone in the community pages that have found a solution.