KOMPLETE 11 SELECT - downlaod option (and NOT Native Access)

Hi there
I’ve tried contacting support by email, but I’m only receiving automated replies.

I need to re-download my copy of Komplete 11 Elements. However, it’s not appearing in Native Access, even though I’ve entered both the software and hardware serial numbers.

Could you please let me know what I might be missing?

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Windows 11

S61 MK2

Komplete Select

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Vocalpoint

https://community.native-instruments.com/discussion/comment/256721#Comment_256721

Yeah. No such thing as Komplete Select 11 here in 2026

At best you will still have a few bits and pieces from that collection but remember that “Select” is not product - simply a licensed collection.

Anything that "was" part of that collections should be listed in your NI account.

But "retired" is a thing some 10 year later and there is a high likelihood that some of the products that were available in that bundle in 2016 may be discontinued now.

Vocalpoint

https://community.native-instruments.com/discussion/comment/256734#Comment_256734

Glad you got it sorted.

Cheers

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Vocalpoint

You can try here:

Native Instruments | My Account

That said - Komplete 11 is from 2016 and that predates Native Access by 4 years or so.

You might be able to still authorize a few bits and pieces today from that collection - but go in this knowing that it had many products that may now be retired.

Finally - not aware of a Komplete "elements". Maybe this was some sort of starter kit back then?

PoorFellow

https://community.native-instruments.com/discussion/50059/komplete-11-select-downlaod-option-and-not-native-access

I need to re-download my copy of Komplete 11 Elements. However, it’s not appearing in Native Access, even though I’ve entered both the software and hardware serial numbers.

Please first check on the account that you have logged into if the product is actually registered to the account. Meaning , please be sure that you are logged into the correct account in Native Access. If you have already registered the product on another account then that is the account that you need to log into or at least have the products transferred from first, if you no longer have access to that then NI Support can assist you with that.

Then when you are logged into the correct account then also be sure to be using latest version of Native Access for your OS and then in Native Access Library View turn on Show legacy versions.

Alternatively , when logged into correct account then use the Account downloads already linked to by VocalPoint.

upcult

Aaah, that is a good one, I have indeed been juggling around w/ my accounts. I'll inquire about that. Thanks a ton!

upcult

Nahh, didn't do the trick, I suppose. The SW referred to is in fact listed under the account on the portal same as I'm suing NA with.

"KOMPLETE 11 SELECT for KOMPLETE KONTROL MK2 KEYBOARDS" just doesn't show up. Perhaps connecting the HW / installing potential drivers makes a difference…. hmmmm 🤔

upcult

Hey Vocalpoint, sorry I missed your response. Thank you for taking the time.

In response - Well, imho, the SW came bundled with the HW, as mentioned. So in my world, 'retired' doesn't fly - I am not asking for (tech-) support, only the installer packages.

While NA introduced their funnel / distrib app - which is all fine—I still should be able to retrieve the SW I paid for with an assumed perpetual license. Assuming there was no side note in the EULA that kind of discharges NA from being responsible for that ;-)

Vocalpoint

https://community.native-instruments.com/discussion/comment/256721#Comment_256721

Yeah. No such thing as Komplete Select 11 here in 2026

upcult

Hey there, VP -here he is…. being stupid, but have a go, and I'll humbley receive. :-)

Your remark - if that was you - is spot on. It is the "collection of instruments," indeed, in NA, it is not displayed (or even referred to) as Komplete 11, or whatsoever. I did a quick inquiry of the contents, and they're here.

Note: This all started with the idea that I was missing some sounds, when going through some old projects. Almost like VST FOMO or something hahaha..

Again, thanks for taking the time. I learned something, at least, even though it concerns history.

Much appreciated/N

*

Synths

MASSIVE – wavetable synth
MONARK – mono analog-modelled synth
REAKTOR PRISM – modal/physical-model style synth
RETRO MACHINES MK2 – vintage keys/synth collection

KONTAKT instruments

THE GENTLEMAN – upright piano
SCARBEE MARK I – electric piano
DRUMLAB – acoustic drum kit library
VINTAGE ORGANS – organ collection
DISCOVERY SERIES: WEST AFRICA – West African instruments & rhythms

Effects

SOLID BUS COMP – bus compressor
REPLIKA – delay effect

PoorFellow

https://community.native-instruments.com/discussion/comment/256719#Comment_256719

KOMPLETE 11 SELECT for KOMPLETE KONTROL MK2 KEYBOARDS" just doesn't show up.

Komplete 11 Select will only show in N.A. by the names of the products that are in the bundle . Further more then since more of the product are now discontinued then in Native Access Library View turn on Show legacy versions.

For things to work then please be sure to be using latest version of Native Access for your OS

And as already written then alternatively , when logged into correct account then you can use the Account downloads already linked to by VocalPoint.

P.S:

Also some products might not show if they are not compatible with your OS

upcult

Thanks @PoorFellow @Vocalpoint - I was being stupid, but I figured it out with both of you as helpers! Thank you so much!

/N

Vocalpoint

https://community.native-instruments.com/discussion/comment/256734#Comment_256734

Glad you got it sorted.

Cheers

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