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Sudden crackling sound - Piano VST
Hello dear community ! When I'm playing on my RD-88 piano, I use "The Grandeur piano" VST with Kontakt 7/8. I have it connected between my computer and my piano via the USB-B output to USB A. On the other hand, I have connected my computer via USB, for the sound output, to a sound card (Scarlett Solo 2nd gen), which is…
Hardware Freeze - NIHostIntegrationAgent Service
This topic was brought up earlier this month (link below) and nobody responded. Piggybacking off that post and adding more Tags for visibility. Hardware freezes are a recurring theme. NIHostIntegrationAgent service stops running - hardware freezes Windows 11 Maschine 3.1.1 (but problem also existed in version 2x, 3, 3.1)…
Serum 2 GUI Inverted in Maschine 3
I sent this support request to Xfer records: I’m experiencing a rendering issue where Serum 2’s GUI appears flipped upside down when loaded in Native Instruments Maschine on macOS (Apple Silicon). The plugin still functions correctly — I can interact with buttons as if the GUI were right side up — but the visual interface…
new Bug: Maschine 3.1.1 (Windows 11) does not start: Status "Waiting for product scan ..." forever
Hi there: After updating to Maschine 3.1.1 it does not start any more and is stuck in status "Waiting for product scan ..." Windows suggests to stop it's execution. Any ideas?
Maschine 3 bugged
Maschine 3 sometimes has a lot of bugs when adding instruments, you can't move these windows or even turn them off. Sometimes even ESC doesn't work, like now. There's nothing you can do about it. In addition, Maschine removes instruments, changes chord sounds to other ones (spooky sound), after exiting Chord set it always…
why does stemseperation crash my laptop?
when trying to create stems, traktor crashes, and gives me this info. my laptop has following specs; model: Acer Aspire A315-41 processor: AMD Ryzen 5 RAM: 4gb windows 10 is this familliar to anyone, and how do i fix this? tia.
After recent Effects update, loading them freeze FL Studio (FXF-2537)
Hello, recently there was an update for effects products in Native Access, after it I can't load this effects in FL Studio as it freezes the whole program. This update was released on2024-04-15, its for example 1.3.3 version for Bite, Choral, Flair, Raum etc.
Kontakt keeps crashing on startup Windows 10 (Standalone and VST)
I recently started experiencing an issue with my Kontakt 6 Full installation, it crashes instantly on startup, whether in standalone mode or as a VST. I all started when changing the ASIO device on day, and suddenly it crashed. Strangely, it never worked again after that. I’ve tried uninstalling, reinstalling, and even…
Waves plugin GUI issue Maschine 3
Hi First post ever here. Go easy on me. Sincere apologies if this has been covered already. I couldn't find a post related, but admittedly, I didn't search too hard. I found an issue with the GUI of my Waves plugins not opening properly in Maschine 3. Also, I think there's an issue with the menus expanding cleanly. see…
How do I re-import favorites into KK browser after initializing database?
Hi everyone, just wondering how to get my favorites back; I saved a copy of the the favorites.db3 file before deleting it. Restarted KK and everything's back to normal, except the favorites obviously were missing. I tried simply putting the saved favorites.db3 back in the place of the newly created favorites.db3, but that…
absynth 5 runs in stand alone but does not show up in live 11
What’s up guys. I have absynth 5. I installed it thru native access with no issues but it’s not showing up in live 11.I recently went from live 9 suite to 11 suite. I have done everything from redownload,change file paths in ableton and in native access and trying to move folders in windows to no avail. Weird thing is I…
Kontakt 8 did not install its VST into Reaper.
Hi, I have been trying for several hours to get Kontakt 8 to work with Reaper. I'm not sure why it wont install its VST into Reaper. I downloaded Kontakt 8 with the Native Access App and standalone Kontakt 8 player successfully installed. However the it did not install the VST version for Reaper. I have been told by…
NBPL installation problem
It is a pity that the problem still exists 2 and a half years after this "closed" discussion: https://community.native-instruments.com/discussion/5823/native-access-stuck-on-installing-previews Installing via NA the Previews installation never ends. Confirming the location via NA (an action that can be done via the NA…
Komplete - Instrument grouping error
Hello, I just installed a new Spitfire library and since then all Spitfire instruments disappeared except for one, I tried rebuilding the database but the error persists. You can see in the video that I select presets from the BlankFor.ms library, but it does not have a cover image to select the group. The Olafur Arnalds…
Komplete Kontrol 3 - Slow previews (KBDSW-7936)
Since the last update, the previews have become really slow to navigate. I used to select a preset and scroll through them using the arrow keys on my keyboard, but now every preset takes more time to load than it used to, making the Komplete Kontrol experience very sluggish. Previously, the navigation was almost instant,…
Maschine+ not connecting to the software after 3.1.0 software update
I am running Logic Pro 11 on an iMac (Intel i7, Ventura 13.7.4, 64g ram). I was trying to test the Ableton Link feature. Here are the steps: Launch Maschine+ 3.1.0 (with a project loaded) Turn on Ableton Link Launch Logic Pro 11 Turn on Ableton Link After enabling "AbletonLink" in Logic Pro 11, the software responds and…
Komplete Kontrol problem - Missing presets after installing Spitfire Olafur Arnalds CT (KBDSW-8046)
I’ve reported this issue multiple times, but so far I haven’t received a solution: NI support closed my ticket without resolving the issue. EDIT: to be fair, the ticket was closed because I was redirected to Spitfire support, and it took some weeks until I had more information about the bug. Spitfire redirected me back to…
Can't load user patches after Komplete Kontrol Update 3.4.0
Hi, I've updated Komplete Kontrol about an hour ago. I go to try to load user patches in stand-alone mode and none of them will load. Not even user patches for NI products. Factory patches from NI products work fine, but I've checked all of the directories etc in settings and it all looks good. Any Ideas?
Maschine 3.1 - Can't toggle IDEAS / SONG views after 3.1 update
I can't change between IDEAS and SONG view in the software or on the hardware. However the song was last saved that's how it stays. (Windows 11) Crazy.
Maschine 3.0 Serum 2 (upside down GUI BUG)
Hi there, just found an funny issue.. Has anyone a solution for this? Please check attached screenshot

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New questions

Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
Key not returning on Komplete Kontrol S88 MK2
Hello, I have a Komplete Kontrol S88 MK2 keyboard that I purchased in 2021. One of the keys does not return to its original position after being pressed. It still produces sound, but the key remains stuck down. I live in South Korea and unfortunately I am unable to carry the keyboard to a repair shop or send it via…
Kontakt 7 only vst3, no AUi
i have some old sessions im opening after resetting my laptop. I decided to use the AUi version of kontakt 7 in my sessions instead of vst3, so i went to redownload the plugin to use again, but its only downloading the VST3 version, and not the AU version. Help!
Enabling flux mode in loops
Hi! I have been really enjoying using Traktor Pro for the past two years (version 3 and then later 4). I use it with either mouse/keyboard, or a Numark Mixtrack Pro 3 and a midi mapping file found off the internet and edited to fit my needs. However there is something that has always bugged me about loops and flux mode.…
Kontakt Factory Libraries are missing?
Hi! I tried downloading Kontakt Factory Library onto my external hard drive, but I can't seem to access it in Kontakt even though native access shows it as being downloaded. Would be great if someone a bit smarter than me when it comes to tech knows what the issue is! I've attached a couple of screenshots to show what I…
How to use modulation and expression in Kontakt Player
Hi everyone, I have a general question about how to automate the modulation and expression parameters using VSTs from Native Instruments. I have the free kontakt player (that I use through Logic Pro) that can load my instruments but am struggling to automate the modulation and expression of my instruments like I can do for…
Kontakt 5 creating huge amount of 'system files'
I've been converting a load of old .gig instruments to .nki in K5 and saving to an external drive. I've noticed my Mac now has 600GB of 'system files' that is growing the more I convert. I haven't been able to figure out where these files are located and how to get rid of them to recover storage. Any thoughts would be…
KK S49 MK2 a few keys not playing Logic
KK S49 MK2 a few keys not playing ( C1, C2, D2, D#2 ) in Logic DAW, but in Logic DAW in the Piano Row the keys mentioned do play Please Help, thank you
can't execute bpm detection due to missing transients please analyze first
i cannot for the life of me get traktor pro 4 to analzye my hard drive full of music. i keep getting the error above when i try to analyze the tracks like it suggests. i have tried everything. i re added the folder in settings. it seems to actually analyze something if i drag it into the track collection but it will not…
Kontrol S3 cross fader bleed and malfunction
Recentky purchased S3 secondhand. Sound bleed from left channel when cross fader is fully in right position. When cross fader is moved to left position in software (Virtual DJ) it immediately jumps back to the centre. First time with NI hardwsre so trying to figure out where the problem is. Does the cross fader need…