"A newer version is already installed" - considered an error

Evkovic
Evkovic Member Posts: 1 Newcomer
in Native Access

Hi,

This week I installed a new drive in my computer, one dedicated for my production software.

Because I decided to just download the products instead of relocating, I ignored the update-tab. After the download, my Updates-notifications don't update. The tab says there is an update available for "Controller Editor".
When I update, it actually fails with the notification "A newer version is already installed."

image.png

Sure, from the perspective of "installing an update", the update failed. But in reality, there is no issue.

The Update notification saying there is an update available for Controller Editor will not leave, nor update.

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Comments

  • mykejb
    mykejb Moderator Posts: 2,601 mod

    Have you tried uninstalling Controller Editor from the Windows control panel? If you do that Native Access should let you install the current version.

  • markireland
    markireland Member Posts: 9 Newcomer

    So a-newer-version-is-NOT-already-installed-?

  • markireland
    markireland Member Posts: 9 Newcomer

    I tried uninstalling in Control Panel but that failed too

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