New Maschine Mikro MK3 serial will not register

jdgilber
jdgilber Member Posts: 1 Newcomer
in Native Access

Bought a new Maschine micro MK3 from Sweetwater. Followed the steps and installed Native Access on my new MacBook Pro M4. Tried to activate my serial at least 20 times, and am 100% confident code is correct, but keep getting an error "An error occurred while processing your serial". Created a help ticket but no-one is responding from the support team. very close to returning product. Please Help.

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Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,389 mod
    Answer ✓

    I believe my colleagues got back to you already and the issue is fixed.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,389 mod
    Answer ✓

    I believe my colleagues got back to you already and the issue is fixed.

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