KOMPLETE AUDIO 6 MK2 lower quality sound after firmware update ?

Raio

Hi, I'm experiencing quality downgrade after reinstalling windows and updating KA 6 MKII (drivers and firmware), it's most probably caused by this step, I didn't find anything else potentially probelmatic.

I didn't update drivers for like 5-6 years, and sound was clean, worked very well with my reference setup, all great, so after clean win10 install I confidently updated everything, now it sounds like there's problem with dynamics or something ? Its like sound loses articulation on dynamic changes I would say, not sure but its way worse.

• old drivers were probably "ativeInstruments_UsbAudio_v5.22.0_2021-09-01"
• firmware version uknonwn (I won't recall unfortunately)
• I had installed komplet control software (but i doubt that can affect sound)
• now all updated to latest
• win 10 and mainboard installed and updated
• hardware was not touched

Any ideas please ? I did some research but it seems we can't roll back firmware. It's very bad situation, I was so satisfied with the sound and settings.

Thank You in advance. .R

Jeremy_NI

@Raio Have you checked this article? Komplete Audio 1 / 2 / 6 MK2 Audio Issues (Windows)

If you still have issues with that, please get in touch with our support here: https://support.native-instruments.com/hc/en-us

Raio

I've managed to start older system and audio seems good, so its not firmware problem.

There is something going on with drivers in win10, does anybody knows what can be done here ?

" Device TUSBAUDIO_ENUM\VID_17CC&PID_1870&MI_00&KS\7&17193685&5&0000 requires further installation. "

Jeremy_NI

@Raio Have you checked this article? Komplete Audio 1 / 2 / 6 MK2 Audio Issues (Windows)

If you still have issues with that, please get in touch with our support here: https://support.native-instruments.com/hc/en-us