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Komplete Kontrol not syncing 2-Ways so S-Series mk3 controller in Edit View
I have an S61 Mk3 and an S88 Mk3, both new to me. For the sake of this question I am using either Kontakt and/or Komplete Kontrol in standalone mode on my PC. I am using Windows 11, and all software and firmwares are up to date, including everything in Native Access (I have KK 15 Ultimate) Both the 61 and the 88 are…
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East Asia (voucher problem)
Questions about East Asia Komplete instrument. https://www.native-instruments.com/en/products/komplete/spotlight-collection/east-asia/ Is it an update? Is it an upgrade? Is it a crossgrade? Is it under EDU license? Is it hardware? Is it an NKS partner product? Is it a product that is part of a special offer? Please answer…
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Chatbot Not Accepting Invoice for Warranty
Is there some other way to contact support? I have 5-days left on a warranty for my S88 MK3 Midi keyboard and the chatbot does not seem to be accepting my invoice. How long has support been taking to get back to people these days? Thanks!
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Received a voucher today, but cart says: "The voucher code 'XXXXXXXX' does not exist."
Hi, I am very happy to have received a voucher today. But after I selected a product, then I entered the voucher code in the shopping cart and the page shows: "The voucher code 'XXXXXXXX' does not exist. Please check the code and try again.“ Can anyone help? 😥 Thanks!
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Komplete Audio 6 drivers
I bought one of these USB units and first installed it using the SPDIF output line. It worked but the overall volume level was weak. And it only worked using the Steinberg ASIO driver. Even the ASIOALL2 driver didn't work. Nor did the Komplete Audio Driver listed in Kontakt 8 work. Then I downloaded another driver from NI…
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MR1 Valve Data how to Record into Maschine MK3
When I record from MR1 Valve Data into Maschine mk3, it will only do it for two bars then it stops. How do I make it record longer than 2 bars?
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Making user strum patterns
I'm wondering if anyone else feels this way. I've been a long time user of Native Instruments software. I especially love the guitars. That being said, I think that a nice upgrade to the software would be the ability to create original strum and/or picking patterns. Does anyone know if this has been suggested? If the…
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How to get support? Chat agents not answering.
I understand there is no phone support or email support. but chat agents are not answering. I talk to the automated AI agent for a while and then they "escalate" to a human and nobody ever picks up the chat. I purchased duplicate software packages and can't get it fixed. any ideas?
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KONTROL S 88 MK3 Semitone Transpose. Unit Doesn't Display Which Register You're In?
I can't believe I'm the first to request this… but one thing that I find very strange is that when the 'Transpose - Semitone' function is enabled, it doesn't display on the unit screen where you are (for example +3 semitones or -4 semitones)?! Transposing this keyboard is a simple case of pushing and holding the 'SHIFT'…
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Still no Driver for Windows 11 - NOT BUYING AGAN!
Getting rid of my Komplete Audio 2 No drivers for Windows 11 - Native Instruments have just lost another customer.
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Firmware for S61 stuck in install
Just bought the S61 and I'm updating the firmware from 0.2.7 to 1.9.4 and the yellow box still says Please stand by while your KONTROL S MK3 is being updated and do not disconnect it from the USB. It is still spinning and has been for 10 minutes and the rainbow led lights are sweeping on the keyboard still and the keyboard…
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Maschine+ Loading Failures
I'm new to Maschine+ and I'm having a hard time loading sound packs from my Komplete 15 Collectors package. Which sounds are available. I'm getting error after error attempting to load sounds. Frustrating
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Why is there no special offer for hardware for Komplete Ultimate+ Customers?
I wonder why I never saw any offers for very good customers of NI Software Products, like "Komplete users" are. It its only the other way round with e.g.: Summer sale: Get additional free software with a hardware deal. Is there no support or benefit for us reliable NI users?
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komplete s88 mk3 driver not listed in update windows 10
I haven't heard from NI for four days and have s88 mk3 not working. Screen is white with no logo, message or anything and no lights come on. The cable is not the issue as when on it populates in the device manager. When I go to update driver there is no Komplete MK3 driver only Machine MK3. NI support site has no driver…
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Do any had any problem in the 360 subscription payment ?
For the summer of sound I tried to subscribe to 360 pro but even though my screen indicate I paid successfully and that I received the confirmation from my bank no action was possible when clicking ont he continue button. I tried to repeat the operation and with other subscription like 360 plus but I was still stuck in…
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I need to reset the Headphone potentiometer on my Komplete Audio 2
Hello! I have a problem with my Komplete Audio 2. The Headphone volume potentiometer is only activating one side of the headset, I probably have to replace this potentiometer, I would like to know the exact reference of the potentiometer so I can replace it. I attached a picture of a similar potentiometer model that I…
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why wont my 360 subscription work
I am trying to purchase the native 360 pro, but when i input information and press enter, it only loads and stays at the purchase page,
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picked acoustic 1.0.0
I'm late to this, but i thought I'd get help from you. So I have Kontakt 6.8 and unfortunately I can't upgrade to 7 at the moment because of O.S limitations. I just bought picked acoustic and i found the link to the old version 1.0.0, however when i open the drive it says 1.1.0 which isn't working on my kontakt. So does…
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Kore software (and soundpacks) on a Windows 11 laptop
Hello. I have my old installer software saved on the Win 10 laptop I'm moving from. Can anyone help me with the order I need to run them in to get it working on the Win11 laptop I'm moving to?
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Any Controller Keyboard with integrated audio interface and NI Integration available?
Hi there, does anybody know if there is a Controller Keyboard with integrated audio interface and NI Integration available?
