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Voucher not working
Hello, I just receive a voucher for 2 free Expansions and select : - Luxury Hip Hop Bundle - Expansion - System Clash But when a enter my voucher the system say : "The voucher code 'xxxxxxxx' is not applicable for your current order. Please review the terms and conditions for this voucher." Can't understand why. Thanks for…
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Maschine Mikro Mk3 Error message in Panel
Hey guys , I just bought the maschine Mikro Mk3 and I'm having problems because it's saying that it's not connecting to the control panel machine control panel I tried to plug it in all my different computer USBS still didn't work it works fine with the machine 3 software. What I'm really trying but I'm really trying to do…
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3.2 not working
For some reason, Maschine 3.2 is not working today. The screen will come up and it will go through the uploading but will shut down automatically. Any suggestions?
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Chatbot Not Accepting Invoice for Warranty
Is there some other way to contact support? I have 5-days left on a warranty for my S88 MK3 Midi keyboard and the chatbot does not seem to be accepting my invoice. How long has support been taking to get back to people these days? Thanks!
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Monark, Prism, Massive not loading, error message
When I try to load Monark, Prism, or Massive, an error message pop ups on my Maschine mk3. I have a Windows 11 hp.
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Shopping cart empty
Buying the latest updates impossible because the shoppingcart stays empty
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What can I do whether Ozone 11 EQ is nnot installed correctly?
Hello! I just attempted to download Ozone 11 EQ through Native Access. There SEEM to be all the fundamental files in the folders. Issue is that, when I try to to connect the plugin to my DAW (I am usinf FL studio) it either doesn't scan it or it says there are missing files Is anyone familiar with this? 🙄
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problem synchronizing maschine MK3 and ableton live 11
i just bought maschine MK3, and i can't synchronize with ableton live 11 (rest doesn't make sense to translation) je viens d'acheter maschine MK3, et je n'arrive pas a synchroniser avec ableton live 11 deja le record depuis maschine impossibl e
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Damage out of sync
Hey guys, I still have problems with some NI VSTs like Damage. When a sample starts playing it's going out of sync the longer the sample is replayed. Especially when I loop / cycle a part in a project. But from what I've seen so far, this is only the case with Damage and one other VST (I've forgotten which one). Does…
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Pioneer XDJ AZ with TP4?
Anyone know if there's a way to get Traktor Pro 4 to work with Pioneer's XDJ AZ? And if so, how does it impact the hardware's functionality? Does it translate 1:1 or will there be several items that don't work? I figured since it's compatible with DJM A9 and CDJ 3000, and older XDJ XZ, there's got to be a way. Thank you
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Lo-Fi Vibes & Piano Uno is Missing
I have deleted all, how can reinstall them and make sure that i see them on the K8 browser? Piano Uno is not be seen on the NA, Will it be ok if'd do a K8 reinstall? Please advice me to delete K8 without Deleting the Samples as I have them on a External.
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sample librairies failing to keep installed
Hello, for some reason, every time I open Logic, some Kontakt libraries appear as uninstalled. Even stranger, Rise & Hit shows as installed, but it's actually one of the libraries that's causing issues. Everything will make much more sense once you see the screenshots.
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How can I get the traktor software for DDJ t1 controller.i downloaded the wrong one traktor pro 4
How can I get the traktor software for DDJ t1 controller.i downloaded the wrong one traktor pro 4
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Visual Latency with DVS in Traktor Pro 4 – Pitch Changes Are Delayed on Screen (Audio Is Fine)
Hi everyone, I’m experiencing an issue with Traktor Pro 4 that’s been making it really frustrating to DJ with a DVS setup. I’ve contacted Native Instruments support, but their answer didn’t really help – so I’d love to hear if anyone else has experienced something similar or found a workaround. My Setup: MacBook Pro with…
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Empty Kontakt instances (Mac, Logic)
hi all. my logic template which ive been building for years has suddenly emptied all K8 instances. now when i open them they are blank. i have backups of my entire hard drive so can go back but wonder whats happened. any ideas of where to start or why this may have happened? im on macOS 15.5 / M1 Max MBP / Logic 11.2.1