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Native Access stuck on "Starting Dependencies"
So I have the spinning circle icon and "Starting Dependencies" and it never ends. Can't get into Native Access. I'm on an iMac Pro running Ventura. Latest Native Access is installed. Any ideas?
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Support Schedule
Is there an established schedule for support availability hours? I’ve looked through NI’s sites and have yet to find anything. Maybe I’m looking in the wrong places. Thanks, BnR
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Rig Kontrol 3 and Mac Sequoia
Hi, I want to use my RK3 as a MIDI controller, however, Mac Sequoia does not recognize it as a MIDI device, and there are no drivers on the NI website that are current. Any help here would be appreciated Thank you
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Previews won't install and the support chatbot is very clearly broken and of no help.
Everything is working perfectly for me accept for Previews. It shows up as an "Install" option in Native Access but every time I try, it downloads the whole thing, goes through the install process and at the end says it couldn't install. It suggests some trouble shooting steps and I have completed them, but all the…
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Maschine Mk3 - Changing templates without having to open the Controller Editor.
When you press the Channel key with SHIFT, it gets you from the native Maschine mode to the Midi controller mode, and each time it goes into Midi mode it seems to go back to to whatever profile was previously selected. I have five profiles in my maschine's midi profile list. But which profile is active is only really…
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Traktor 3.5.1 "collection invalid" error, backup outdated, all playlists gone
Hello hi, I have an issue I've never encountered with Traktor Pro before. I'll provide all the necessary/recent details that may be relavent. Yesterday I had Rekordbox analyze one of my major playlists (~450 tracks), then imported 20 of them onto a flashdrive for a gig with CDJs. I renamed all subfolders in this collection…
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MIX ASSISTANT
I JUST PURCHAED NEUTRON 5 HOPING TO USE THE MIX ASSISTANT BUT SEEMS I ONLY HAVE TRACK ASSISTANT. I HAVE CONSULTED CHAT GPT WHO THINKS I DO NOT HAVE THE FULL VERSION BUT I DIDNT PURCHASE ELEMENTS I BOUGHT THE NEUTRON 5 DOES ANYONE KNOW WHATS GOING ON?
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Why The Giant File Size when saving a 2 Minute Kontakt recording?
Hello, I recorded 2 minute midi clip that I played this morning- it was an Analog Dreams sound. Then I went to save it and it wanted to use a MASSIVE amount of Gigs to save this one 2 minute single track recording. What is happening here??? I'm using Cakewalk Sonar, by the way.
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maschine mikro mk3 and maschine 2 software
I am unable to activate this newly acquired hardware (Christmas 2025) with Maschine 2 software. I found the legacy page and installed native-access (2.15) and Maschine 2. Native access accepts the serial number but will not show the installed maschine 2 software. The Maschine 2 software works with the hardware in demo…
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Can not install Monark and other NI products
Hello all, I am trying to install my products on a MacBook Pro m1 running macOS 26. Most products install without fault. The following products fail to install and return the error that I should grant full disk access. I have done this but the error still persists. What can I do to install my products? I have tried…
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How to Resolve Missing Maschine 2 Software in Native Access for Maschine MK3
Hello, I recently purchased a Maschine MK3 and successfully registered the serial number through Native Access. It confirms that the product is registered and shows the message: "You have successfully registered Maschine MK3. If you are unable to install the product, you might need to locate the installer of the product…
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Traktor F1 midi controller not recognised correctly
I have 2 Traktor Kontrol F1 controllers that I’m wanting to connect to Djay Pro on Windows to control stems. One is connecting fine as “Traktor kontrol f1 - 1 and recognises mappings from other people. The other has a prefix of 2, showing as: “2 - Traktor Kontrol F1 - 1” The second one doesn’t accept any of the mappings.…
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A more recent version of NTKDaemon was found. Installation will quit. WHY???
Hi all! I try to open Native Access and this message appears "A more recent version of NTKDaemon was found. Installation will quit.". What can I do? I downloaded the latest version of NTKDaemon separately and still doesnt works. I try to delete NTKDaemon from the Native Instruments folder and still the same problem. Any…
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Kontrol not showing in Ableton
Hi, for some reason the Komplete Kontrol vst has dissapeared from Ableton live 12 plug ins panel, have NI done away with it? I use Komplete Kontrol to access the Battery 4 expansion kits. Thank you in advance
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Kontakt 8 Display
Running on a i9 285H processor, 32mg RAM, 12 core, the list of instruments does not display correctly, most are black with just the name, there is no graphic.