After a definitive crash of an old MacPro (2010) I had to move everything over to a spare one. Of course my Komplete Ultimate v10 had to be reauthorised. Since the system on that Mac is still 10.8.5 (because of Protools HD) I had to use Service Center (offline) to try and do that. I had tremendous help from Isti@NI (kudos!) who regenerated the authorisation keys based of the ActivationRequestFile I sent him. This is a file generated by Service Center which probably contains the SystemID (computerID), because the files I received from Isti showed fro each item the name, the ID and the authorisation key. Now the mystery begins. Whenever I start up Service Center the SystemID changes! As a consequence after trying 3 consecutive times with a new activation key file generated by Isti for the moment we have to give up. In Service center an item will indicate that it is activated (green) when I give in the key (in spite of an altered systemID) but when I then open that item in the DAW it says hardware has changed, each time the same. Can anyone here shed some light on this problem, why this change of systemID each time and how to avoid that?
Any help would be greatly appreciated because at the moment the whole Komplete Ultimate is lost.
Thanks, cheers, Bob.