I'm loosing access to my email address and need to change it. I've tried to summit a ticket but all it does is send an email verification. How do I change my address and maintain access to my account?
@Not Happy If you are having issues with your account/email or password, the best would be to use this typeform: https://support.native-instruments.com/hc/en-us/articles/360000427858-Account-Login-Password-Support-WIZARD
Please notice that when you contact NI support then you will receive an AI auto-response and it is important that you answer this response to let NI know that you still need their assistance. This is also valid in general , if you have a support ticket with NI then always respond to their emails as long as that you still need help , else the ticket will close.
Also there are delays because of the present sale and more…
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