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ADMIN is there a iPad scam being emailed out to people? beware :) to good to be true.

This discussion was created from comments split from: Super*Saw / SuperStarSaw , New NI Synth.

Hi everyone, I need assistance from a moderator to escalate a commercial ticket that has been ignored since July 6th. Here is the timeline of what happened: June 21: I opened a ticket requesting a refund for Spotlight Cuba (bought on June 2nd) with the explicit goal of upgrading to the Complete Spotlight Collection, which…

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Hi I am in trouble with Native Access. The program is closed shortly after starting. I opened a ticket to NI, but no human seems to help me. I did all the stuff the bot forced me to do, spent hours of time, but no result. I sent them a video an log files of NA and NTK Daemon. I got no response to the files. Because I have…

Hello,I received an email announcing the MASCHINE 3.6 update, but it doesn’t appear under Updates in Native Access, nor does it show up under Settings > System on my MASCHINE+. I was really looking forward to this update, so I’m disappointed that I can’t install it. Is there anything I can do to resolve this issue? Thank…

Hello, i have this problem with my Z2 that has passed thru all the 3. versions of traktor and now even on 4, everytime i play something from a device connected on the line in of the mixer on the mic side i get echo or distorted sound but that happends only when the mixer is connected to the macbook and the traktor software…

Hi, The Novation FL Key 2 series is noted as having NKS support but I can't see them listed in Kompleate Kontrol at all, only the originals are listed and attempting to use the entry for the originals does not work.

Im past I used Maschine 3 on a MacBook Pro M1 and everything was ok, but now I've switched to a PC. My config: Intel Core i9 (14900K) 64 GB DDR5 RAM M2 SSD RTX5090 (but it doesnt' matted, I guess) I've tried everything, but I can't figure out how to get rid of the intermittent popping sounds when I press the pads. Could…

I want to report a highly reproducible and critical bug regarding the Kontrol S MK3 and Cubase integration on the latest v2.1.3 update. The level meters incorrectly duplicate Page 1's activity when banking to Page 2 and beyond. Environment: OS: macOS 26.5.1 DAW: Cubase pro 15.0.30 Hardware: Kontrol S MK3 (Firmware v2.1.3)…

Seriously what is happening with the removal of the need for Rosetta in NativeAccess 2? Mashine 3.6 is now released and I still can't update!!! So far out of date now… DO NOT SUGGEST INSTALLING ROSETTA!

Hello, Komplete Kontrol loose the connection to a track in a Cubase project. Sometimes I can fix, by changing to another track where Komplete Kontrol is loaded, but in the most cases I have to switch off and on again the Komplete Control keyboard. Does someone facing the same issue and if yes, what would be the solution? I…

On a new computer from the installation DVD boxed set I installed Komplete 7 which shows and describes 24 instruments. At the conclusion it asked to launch "Service Center". I allowed "Service Center" to launch and got a "communications error". I closed "Service Center". Searched for NI Faqs to find something, anything,…

I've seriously done everything under the sun to try and make it work, I've made a ticket on the inmusic thing, just for nothing, 30 hours so far with no response whatsoever, (https://inmusicsupport.freshdesk.com/helpdesk/tickets/814179) , I seriously don't understand why I don't get the pop up on Native Access so I could…

Dear Traktor Team, I am reaching out to express a request regarding the Traktor software. While the current version of Traktor is available for both Windows and macOS, there is still no native version for Linux-based operating systems such as Zorin OS or Ubuntu. It is indeed possible to run Traktor 2 Pro using Wine on…