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Cannot Transfer a Licence
Dear Community, I purchased a X1 MK3 controller from a reseller in Poland and my product is a kind of defective and want to return it (Browser & Beat Jump knobs are too sensitive = low resistance). I have faced an problem with License Transfer (please see attached screenshot) - I cannot transfer my license for some reason.…
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Kontrol S88 mk3
I have connected my S88 to my pc and also the power supply. I have registered the serial number, however, the firmware update software doesn’t recognise it. It also doesn’t appear in Device manager. Can anyone solve this for me please?
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Customer support
I Purchased a Komplete s49 mk3 midi controller from guitar center, apparently it was previously owned then returned. I cant register the license and have no way of contacting previous owner. I Created a ticket a while back and still haven't heard anything from customer support. Is there a phone number where i can reach a…
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New M4Pro Mini and how to download all products from native access
I just upgraded to M4Pro Mini. When I log into native access I can see all my products in the product page.Do I have to download Kontakt and all other Libraries from there one by one to my new Mac ? Can someone please guide me through the installation process ? I do have all of these on my old Mac just not sure if its…
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MIDI Mappings from a A49 Keyboard in KONTAKT PLAYER 8
Hi, I'm a total newbie. I have an A49 Keyboard. If I use KONTAKT 8 PLAYER standalone, I can connect the keyboard and the keys work, but none of the control knobs are mapped. If I load the KONTAKT 8 PLAYER Player from with KOMPLETE KONTROL, I only get a very limited "demo mode" of the instrument. How do I get these playing…
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Maschine + channel button
Whenever I hit the Channel button to edit channel properties my Maschine + becomes insanely slow. If I touch one of the knobs to edit a setting, it takes 20 seconds or more before even the options show up. After switching back to for example pad mode, everything works fine again. This is highly frustrating if i want to…
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Latest firmware version for X1 MK2 not available via updater?
While troubleshooting a different issue, I found that one of my X1 MK2’s shows it is on firmware 16. The other shows that it is on Firmware 11. The one on Firmware 11 is having issues with using custom mappings on Traktor 4.x.x (it works fine with Traktor 3). 11 shows as the latest available version in the updater. Is…
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Way to set values to unity?
On the Kontrol Mk3 keyboards, is there a way to set a value to unity easily? Especially in DAW mode. So say I change the volume of something, and I want to bring is back to 0, or - even more useful - I am changing the pan and decide I don't like it, and want to bring it back to center. Is there any simple way to do this?
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Komplete Kontrol as an insert plugin
Komplete Kontrol is cool. It still needs work to be more intuitive and less buggy, but it is cool. It's cool how we can put our own VST instruments and plugins in there and create our own custom mappings. And with the integration with the S-Mk3 keyboards, it makes it very fun to be able to adjust parameters of Native and…
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Has anyone developed a list of compatible foot pedals for the NI S61 MK3?
Has anyone developed a list of compatible foot pedals for the NI S61 MK3, with an emphasis on portability? I am trying to put together a travel kit. Thanks.
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Massive X updated - but still no support for NI keyboard poly aftertouch
While it's nice to see any update for Massive X, I would have hoped the lack of support for the flagship feature of NI's own keyboards - poly aftertouch - would have been addressed by now. It's absurd to have to switch my MkIII into mono aftertouch mode just to play Massive X Why is this? (and we still don't have the…
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Products already registered
Got a z2, z1 and f1 used second hand. I am unable to contact the original owner and am needing to have them unregistered so that I can register them. Thank you!
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Have Electric Keys - Diamond & Phoenix _ Is there Crossgrade to new Ivory & Jade ?
Also Tines user. Please help if possible so Ivory and Jade interest can be pursued. 🙏 Thom B
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Plugin knobs in Komplete Kontrol not matching up with Keyboard
Hello all, I’m using several Arturia synths with Komplete Kontrol on my S61 MK3, and the knobs set up at the top of Komplete Keyboard do not match up with the actual knobs being displayed on the keyboard. This means I can’t add custom knob assignments as it does not see them. It works fine with Massive X and Pharlight, but…
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Izotope missing NKS support ?
Hello! I purchased the Komplete 15 Ultimate update and installed everything with Native Access. But the NKS for all the new Izotope plugins are missing. Since Izotope is an NKS partner and all those plugins are part of Komplete i expect NKS support. The missing plugins are Ozone 11 Standard, VocalSynth 2 and Trash.