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Staying Safe in the Community: A Quick Guide to Spotting Impersonation & Scams
Our community is only as strong as the trust we all place in it — so we wanted to share a few tips to help you stay one step ahead of the fake accounts, phishing attempts, and impersonation scams that occasionally pop up here (as they do on most online platforms). How to tell who's actually staff Official team members are…
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Is Komplete 14 Standard Upgrade compatible with Komplete Select 14?
Hi everyone, I have a question before buying a second-hand license. I currently own Komplete Select 14, which I received with my Maschine MK3 hardware purchase. I'm considering buying a Komplete 14 Standard Upgrade license from another user through the official Native Instruments license transfer process. The seller says…
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R E T I N A. Still waiting in 2024. Surreal.
It's 2024 and Retina is still sorely lacking in may areas of the NI experience. Just updated to Traktor 4 for instance. What a letdown. Insulting to the Mac community at this point.
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Why cant I download Drift theory? I get ooopps try again
ive rebooted, cleared browser cache etc. I downloaded another expansion this morning fine.
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Arturia KeyLab Essential MK3 Voucher Invalid – Ticket #814215 Still Being Processed Since 13 July
Hello Native Instruments Team, I hope you are doing well. I am requesting your help regarding support ticket #814215. I purchased an Arturia KeyLab Essential MK3 and received the promotional voucher for Komplete 15 Select Beats. During redemption, the checkout initially showed the software as free, but after the page…
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Hardware Connection Service fails to install/update - "grant full disk access" error persists after
I'm getting a persistent error when trying to update the Hardware Connection Service in Native Access: "Installation Failed: You may need to grant full disk access to Native Access and the daemon." Hardware involved: Komplete Kontrol S61 MK3, also using Kontakt 7 and Kontakt 8 on this machine. What I've already tried, with…
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N.I. Official Site - Short maintenance break
🤔 Every hardware product seems to be out of stock.
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never seen so bad and chaotic apps .... :/
I've recently got into music creation (I bought midi controller and got access to NI software), nice to see so much content and instruments, but …. 10 separate apps? native access, native kontrol, kontakt or player 6,7,8 ?? (app title says 'kontakt', but app inside displays 'kontakt player' - so which one is it ??),…
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MK3 and MPC live 3
Any way to transfer MK3 Native libraries (including pack purchases) to new MPC live 3 use
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Dual‑Channel Layering on Komplete Kontrol S‑Series MK3
Hello Native Instruments team, First of all, thank you for the fantastic work you’ve been doing with the Komplete Kontrol S‑Series MK3. The recent improvements, firmware updates, and overall user experience really show how much care goes into shaping these controllers. I’d love to suggest a feature that I—and I believe…
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How Do I Get my VST Plugin to Open Properly in Reason 13?
hello; I am having trouble opening up Reaktor 6 as a plugin in Reason 13. As you can see in the image, the GUI window open up in this tiny square. It cannot be grabbed and expanded. Any advice you may have is greatly appreciated. Blessings, Damon/Tunepoet
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Missing keyboard commands from default mapping
Hey guys! A few weeks ago I pulled the trigger on a Macbook Air, the first Apple product in my life. I'm having an issue with the default keyboard mapping, which worked normally on the old Windows host, but not on the Mac. Only some of the keyboard shortcuts are present, which makes the keyboard unusable to control the…
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Maschine Plus footswitch latency (MAS-30657)
I have a weird issue with Maschine Plus where using a footswitch to start and stop recording in Sampling mode has a significant amount of latency (about 1.5 seconds). This doesn't happen when using the buttons on the device, or when using the footswitch to start and stop playback when not in Sampling mode. It used to work…
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Digital Performer 11 will not vali SuperStarSaw AU
This discussion was created from comments split from: Super*Saw / SuperStarSaw , New NI Synth.
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Ticket ignored since July 6th after unfair sale exclusion due to support delay - Ref: 4915706
Hi everyone, I need assistance from a moderator to escalate a commercial ticket that has been ignored since July 6th. Here is the timeline of what happened: June 21: I opened a ticket requesting a refund for Spotlight Cuba (bought on June 2nd) with the explicit goal of upgrading to the Complete Spotlight Collection, which…