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product with no license. I need help!
Hello, I am a public school teacher that recently purchased an S61 MK2 for use in my classroom. Unfortunately, the place I bought it from did not give me a license. I tried asking them about the license and they said they had no way of giving me a license. I also asked for a refund, but they refused. So now I have this S61…
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Looking for someone willing to sell me their Kontakt version 7 license
Hi, I run exclusively on Linux and unfortunately only version 7 of Kontakt works. Starting at version 8 it can no longer be used on Linux. I currently have the "Kontakt Player 7" working well in Ardour via yabridge + wine, and Native Access 1.14.1. So all I miss now to have Kontakt work is a serial number for version 7.…
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I Bought a second hand maschine mk2. the seller doesnt have the transfer id.
What can I do about it ? i have the hardware but it cant be used, i need help please.
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is Customer Support avoiding us?
Native Instruments Support, I have submitted three support tickets regarding the same issue without resolution. I recently purchased a Used MASCHINE MK3 and an Open Box KONTROL S61 MK3 from Guitar Center. Unfortunately, I am unable to register these products because they are still registered to previous owners who failed…
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Serial transfer
I bought an MK3 mikro second hand. He can't give me a transfer serial cause his laptop broke, and he's got all his accounts, passwords, etc on there. I tried the serial on the back as I heard someone say one can use a serial on several devices, but that didn't seem to work. So basically I don't have the recipt cause he…
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License traktor 2
Hi, to recover from a old backup I need a traktor 2 license. Is there someone who is willing to give or sell me an old license?! Would be over the moon, if I can recover my old backup!
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Purchasing used Maschine MK3 (eBay) of unknown ownership through third party
Hi Community, I'm a prospective owner-to-be of a Maschnie MK3 and am curious if I can still register it with NI? Not sure how all this works nor what bundled software would be on the unit as part of 'factory' setting. Also would I still be able to get support if the original owner did not relinquish their license? Thx for…
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I bought a Komplete Control today used
I did not know I needed a license request. I have some documentation aboujt the sale, both before and after I took posession of the controller. I can't register the productr with the serial and device Id I inputted. I contacted the seller, but she claims it is her brothers. HOw shall I request help from NI, if all I have…
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License Transfer Request Assistance
Hey, I submitted a license transfer request 9 days ago, and have not heard anything from NI support. I'm not sure if there is an issue with the request, or if the holidays have delayed processing the requests… I'm not sure because there is no way to contact customer support. Thus, this seems to be the only way to possibly…
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Anyone Selling a Full Guitar Rig 5 License ?
Greetings, im searching for a GR5 License, its the program version that i like most and i need some sounds to my next album, i really tired of having it pirate
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License Transfer HW Special Offer
Hello and happy new year to everyone reading! Is it possible to sell my KOMPLETE 14 SELECT for HW Special Offer license without selling my KOMPLETE KONTROL M32 HW? I have a potential buyer who doesn't require the M32 keyboard so I was wondering if I could sell the two separately. Thanks in advance for any help!
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Activating Maschine 2 (2.7.2)
Hey, I just got around to setting up a Maschine MK2 controller I bought 2nd hand 18 months ago. I got a legacy download of maschine 2 (2.7.2). did the license transfer, added the serial numbers to Native Access. There was a second serial number for KOMPLETE 12 SELECT for HW. I have added both to Native access with success.…
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Can't transfer license for my Kontrol S61 mk1 Keyboard
Hi, I wanted to pass on my keyboard in the family now that it's Christmas. However, I can't transfer the license for the keyboard as it is simply saying "Not transferable" to the right of my product (KOMPLETE KONTROL S61 HW) on the License Transfer page. I bought the keyboard many years ago and the store went bankrupt…
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License locked for 60 days
Q: Translation inserted by Moderator (translation by DeepL) I need to transfer the licence, but I can't because 60 days have not yet passed how can I do it? Community Code of Conduct - Please read before posting : Quote : Our community is currently only available in English. Please be advised that we retain the right to…
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License Transfer issue
Hi, I have a Maschine MK3 that I purchased off someone which I have now sent back to them as it was not working as it should be. When I bought it the seller sent me the license code which I registered to my NI account. Since I have now returned the item I need to transfer the license back to them but it is not giving me…
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Using Kontakt 6 on someone else's computer
Maybe somebody here knows the answer. No response from NI and can't find specific info on website. In the band I am in we have a "band laptop". Older Windows machine that we run some sounds on. It's the drummer's computer but I would like to install my copy of Komplete 6 to use some of the instruments. The drummer has his…
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I need help with License Transfer
I sold my MK3 Maschine. The person is asking for the license. I go to my account and my history and there’s no purchase registered. I try to get the license transfer and there’s a message saying there is no license. 😩
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Licencia de Maschine Mk3
Hello, I bought a Maschine Mk3 but the license was not canceled, I want to ask you, How can I buy the license? or what is it that proceeds? I want to use all its functions, I hope you can help me, greetings from Mexico
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How to open a license transfer ticket? (Getting lost in the AI loop)
I purchased a used Maschine Mikro MKIII from a local second-hand shop. A well-regarded franchise that takes care to track ownership details of all items they sell. After purchasing I realised a license transfer would be needed, so I contacted the shop. They have not been able to reach the previous owner after several…
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Using the libraries of 2 Accounts with Maschine mk3 at the same time?
Hello everybody! Is it possible to use the library of a second account in maschine at the same time when I use my account? If not, is it possible to merge these two accounts into one without losing one of the libraries? Thanks in advance!