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Bought from a second hand store and cannot find a way to get it registered again.
hello I recently bought a Mikro MK3 from a second hand store but my serial number is already registered. I’ve went through countless Reddit forums and all. It almost seems impossible to get it registered buying it second hand. Can anybody help me out on what I should I do.
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How can I connect a license in Native Access
Good afternoon. I have a Guitar Rig license, obtained in a free set. After installing Native Access, I got everything except Guitar Rig 7 Player. By clicking the Add Serial button and entering the serial number, I receive a message: "You have successfully registered the Guitar Rig 7 player. Now you can install this product…
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Maschine 3 licence transfer (2025)
I'm running Komplete 12 Ultimate in 2025. I'm trying to sell my Maschine 3 hardware. KOMPLETE 12 SELECT for HW is "NOT TRANSFERABLE". because it's been replaced by other stuff. So do I just transfer the MASCHINE MK3 HW by itself or is there something else the buyer will need to get it working?
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License Question
My S/N belongs to another person. What are my next steps to start using my Traktor S4. This was bought 2nd hand and I have no idea who the original owner was?
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Do I have to retain my crossgrade license if I have upgraded the product since the crossgrade?
I purchased Komplete Ultimate 9 with a Crossgrade license from Maschine MK2 many years ago. Since then I have upgraded Komplete and am on Komplete Ultimate 14 currently. Do I have to retain my license and Maschine MK2 hardware to maintain compliance with my Komplete version? Am I allowed to transfer my Maschine 2/Maschine…
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Anybody bought second hand units and received user and password?
Hi! I'm thinking about purchasing a second hand Maschine Mikro Mk3. My friends have Maschine Mk3 with the v2 of the software, and I would like to have this for now (I know I can purchase the rest of the samples and instruments apart to get the same with Mikro than with the normal version). However, I'm sure that most of…
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used Traktor
Am I wrong……? Somehow I have in mind that there's a Hardware License required for Native Instruments…isn't it? Is a HW license also required for a used Traktor Kontrol S4 MK2? I have seen offers; but mentioned that there is no license ( so I need to assume that there is no HW License as well) Any tips / experiences?
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What do I need to do when donating hardware to a school?
Hello. I have a Traktor S2 MK3 that I am donating to a school, and need to know what to do with respect to deactivating my registration, so that the folks at the school can use the hardware properly. Do I use the license transfer feature? If so, what is the best way to make the transfer? Thanks for any help y'all can lend.
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Any hope for secondhand owner of A25?
So I purchased this controller in Like New condition from Amazon and of course, the serial # is already registered. Let me first say that the chat function is infuriating; it opens new cases automatically if there is no agent available. If I can't manage to type 'Live Agent' at the right time it open a new ticket! When I…
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Maschine 3 license to trade
Hello. I just bought a Maschine 3 license: My current hardware is a Maschine Micro MK2, and I lost the CD where the serial number was printed, this hardware is second-hand, and I never got my license transfer. So I just bought this Maschine 3 license a couple of days ago, only to realize my MK2 is incompatible with this…
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I need help with installing the software for my Maschine MK1
Hiii, I recently bought a Maschine MK1 second hand with the installation disc for the software. The past owner told me he removed the license from his account so that I could use the license that came with it. But when I tried to register the license on native acces, they told me somebody already used it… The past owner…
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get Maschine 2 software
I recently bought a second hand Maschine Mikro MK2. then realised that its not supported by the latest Maschine 3 sofware. it can be run only using Maschine 2 software. However this version is not available for purchase. the owner who sold it is not giving the serial number of the software. i am pretty much stuck with the…
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How do I can register the serial number of the Maschine Mk3 my dad bought me at the pawn shop?
hey guys, my dad bought me an Mk3 in a pawn shop, but when I try to put in the serial number on the back to download Maschine 2 it says it’s already registered to an account, can any one please help, I tried contacting support but they are not available it says. The pawn shop doesn’t have the license so I don’t know what…
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Licence not transferable
Hello Community, 2 months ago I decided to sell my MK3 machine, which is why I requested a transfer licence. Things turned out differently and I transferred the licence back to my account and even updated the machine software to version 3. Now I want to sell the MK3 machine after all, but it says that no licence can be…
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Cannot Transfer a Licence
Dear Community, I purchased a X1 MK3 controller from a reseller in Poland and my product is a kind of defective and want to return it (Browser & Beat Jump knobs are too sensitive = low resistance). I have faced an problem with License Transfer (please see attached screenshot) - I cannot transfer my license for some reason.…
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Purchased a DJ Controller second hand from the Store - Need license transferred to me
How can I go about getting the serial number of my DJ controller transferred to me? I need it to gain access to the software. I don't think I should half to buy the software again, especially when I gave up my previous controller which I've paid in full for.
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How long does it take to transfer a license?
Please forgive me if my English is strange due to the translation. The license transfer I applied for a few days ago has not been completed. I have not received an acceptance email. How long should I wait? I would like it to be completed as soon as possible.
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Cant access old account to transfer license
Hey, I have a Maschine Mikro from a few years ago and am trying to register it to my current account. The problem is that it is registered to my old email and native instruments account which I don't have access to anymore. It seems I have to transfer the license but I can't do that when I can't get into my account at all.…
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My licenses are registered in another account. What can I do to transfer them to my account?
Hello, I purchased a secondhand Maschine Mikro mk3 with its corresponding license, but I made the mistake of registering it on another account, and now I can't transfer the license to my account, as it tells me it's non-transferable. I would appreciate your help.Regards.
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Hi, How can I get a license transfer for my 2nd hand product (Komplete Kontrol s61 Mk2)
You see… The seller forgot the account he has redeemed this software on And I don't have anymore information than that about the account. Can someone help me transfer this license? Regards, Brighton Burns
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Why can't I transfer ownership to a product I bought and paid for?
I have several NI products and want to sell my Maschine MK3, because I no longer have any use for it. After I login to my account to do the transfer, as I've done before, I noticed it say "Full Version, Not transferable". How do I transfer this to the new buyer/owner? Regard.
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TraktorPro 3 Update License Transfer
Hi. I have Traktor Pro 3 Update, used to upgrade TRAKTOR SCRATCH PRO II Software Upgrade, in turn used to upgrade TRAKTOR SCRATCH PRO UPGRADE, that upgraded TRAKTOR SCRATCH DUO - I believe 😅 I want to transfer Traktor Pro 3. My question is: do I have to generate a transfer code only for “Traktor Pro 3 Update” or also for…
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License transfer
Hi I have updated from 2-3-4 Traktor software, so now on 4. I also have traktor scratch pro. I want to sell my old Z1 controller and would like to offer a license with it but I'm not sure if i can. 3 full version says not transferrable but 2 is avb but not sure anyone would want 2 license…
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License transfer
How do I transfer a license that is marked untransferable?
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Guitar Rig 5 Pro auth error
Guitar Rig 5 Pro is in Demo mode and complaining it can't find the Service Center. I followed the Native Access app instructions to uninstall and reinstall but to no avail. I have Guitar Rig 5 installed on my live rig and previous Mac desktop. My current MacStudio is the 3rd install. If the limit is 2-install, I don't mind…
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License traktor 2
Hi, to recover from a old backup I need a traktor 2 license. Is there someone who is willing to give or sell me an old license?! Would be over the moon, if I can recover my old backup!
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product with no license. I need help!
Hello, I am a public school teacher that recently purchased an S61 MK2 for use in my classroom. Unfortunately, the place I bought it from did not give me a license. I tried asking them about the license and they said they had no way of giving me a license. I also asked for a refund, but they refused. So now I have this S61…
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Looking for someone willing to sell me their Kontakt version 7 license
Hi, I run exclusively on Linux and unfortunately only version 7 of Kontakt works. Starting at version 8 it can no longer be used on Linux. I currently have the "Kontakt Player 7" working well in Ardour via yabridge + wine, and Native Access 1.14.1. So all I miss now to have Kontakt work is a serial number for version 7.…
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I Bought a second hand maschine mk2. the seller doesnt have the transfer id.
What can I do about it ? i have the hardware but it cant be used, i need help please.
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is Customer Support avoiding us?
Native Instruments Support, I have submitted three support tickets regarding the same issue without resolution. I recently purchased a Used MASCHINE MK3 and an Open Box KONTROL S61 MK3 from Guitar Center. Unfortunately, I am unable to register these products because they are still registered to previous owners who failed…
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Serial transfer
I bought an MK3 mikro second hand. He can't give me a transfer serial cause his laptop broke, and he's got all his accounts, passwords, etc on there. I tried the serial on the back as I heard someone say one can use a serial on several devices, but that didn't seem to work. So basically I don't have the recipt cause he…
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Purchasing used Maschine MK3 (eBay) of unknown ownership through third party
Hi Community, I'm a prospective owner-to-be of a Maschnie MK3 and am curious if I can still register it with NI? Not sure how all this works nor what bundled software would be on the unit as part of 'factory' setting. Also would I still be able to get support if the original owner did not relinquish their license? Thx for…
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I bought a Komplete Control today used
I did not know I needed a license request. I have some documentation aboujt the sale, both before and after I took posession of the controller. I can't register the productr with the serial and device Id I inputted. I contacted the seller, but she claims it is her brothers. HOw shall I request help from NI, if all I have…
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License Transfer Request Assistance
Hey, I submitted a license transfer request 9 days ago, and have not heard anything from NI support. I'm not sure if there is an issue with the request, or if the holidays have delayed processing the requests… I'm not sure because there is no way to contact customer support. Thus, this seems to be the only way to possibly…
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Anyone Selling a Full Guitar Rig 5 License ?
Greetings, im searching for a GR5 License, its the program version that i like most and i need some sounds to my next album, i really tired of having it pirate
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License Transfer HW Special Offer
Hello and happy new year to everyone reading! Is it possible to sell my KOMPLETE 14 SELECT for HW Special Offer license without selling my KOMPLETE KONTROL M32 HW? I have a potential buyer who doesn't require the M32 keyboard so I was wondering if I could sell the two separately. Thanks in advance for any help!
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Activating Maschine 2 (2.7.2)
Hey, I just got around to setting up a Maschine MK2 controller I bought 2nd hand 18 months ago. I got a legacy download of maschine 2 (2.7.2). did the license transfer, added the serial numbers to Native Access. There was a second serial number for KOMPLETE 12 SELECT for HW. I have added both to Native access with success.…
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Can't transfer license for my Kontrol S61 mk1 Keyboard
Hi, I wanted to pass on my keyboard in the family now that it's Christmas. However, I can't transfer the license for the keyboard as it is simply saying "Not transferable" to the right of my product (KOMPLETE KONTROL S61 HW) on the License Transfer page. I bought the keyboard many years ago and the store went bankrupt…
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License locked for 60 days
Q: Translation inserted by Moderator (translation by DeepL) I need to transfer the licence, but I can't because 60 days have not yet passed how can I do it? Community Code of Conduct - Please read before posting : Quote : Our community is currently only available in English. Please be advised that we retain the right to…
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License Transfer issue
Hi, I have a Maschine MK3 that I purchased off someone which I have now sent back to them as it was not working as it should be. When I bought it the seller sent me the license code which I registered to my NI account. Since I have now returned the item I need to transfer the license back to them but it is not giving me…
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Using Kontakt 6 on someone else's computer
Maybe somebody here knows the answer. No response from NI and can't find specific info on website. In the band I am in we have a "band laptop". Older Windows machine that we run some sounds on. It's the drummer's computer but I would like to install my copy of Komplete 6 to use some of the instruments. The drummer has his…
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I need help with License Transfer
I sold my MK3 Maschine. The person is asking for the license. I go to my account and my history and there’s no purchase registered. I try to get the license transfer and there’s a message saying there is no license. 😩
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Licencia de Maschine Mk3
Hello, I bought a Maschine Mk3 but the license was not canceled, I want to ask you, How can I buy the license? or what is it that proceeds? I want to use all its functions, I hope you can help me, greetings from Mexico
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How to open a license transfer ticket? (Getting lost in the AI loop)
I purchased a used Maschine Mikro MKIII from a local second-hand shop. A well-regarded franchise that takes care to track ownership details of all items they sell. After purchasing I realised a license transfer would be needed, so I contacted the shop. They have not been able to reach the previous owner after several…
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Using the libraries of 2 Accounts with Maschine mk3 at the same time?
Hello everybody! Is it possible to use the library of a second account in maschine at the same time when I use my account? If not, is it possible to merge these two accounts into one without losing one of the libraries? Thanks in advance!
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Help! - music store has no transfer code for used Maschine MK3
After purchasing a used Maschine MK3 from a reputable music dealer in another state, they contacted me to inform me the seller did not leave a transfer code. I checked the NI website and all directions point to contacting their Support Team, but I cannot locate an email address or web form to send them a message. Help! I'd…
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Selling S49 MK2 with software - how does this affect my existing software purchases?
I bought a S61 MK3 as a gear upgrade. I am selling my older S49 MK2. What happens to all the upgrades and purchases that I bought while using the original S49 purchase? The current buyer is asking if I will include the bundled software it came with. For example, I now own, Komplete 14 collectors edition and I am about to…
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Used Native Maschine MK3 purchase - license transfer Issue
Hello Team, I recently bought a Native Machine MK3 from a friend. I have the License Transfer Code, but when I enter it on the transfer web page, it throws the error below. Can you please help me fix this issue and enjoy the MK3 soon . . ? Also, I am not able to contact customer support, is there a better way to contact…
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guitar rig does not load correctly
Hello! My computer blue screened a few times in the past year and unfortunately on my new pc when I load guitar rig 6 using my account information, it does not load the complete program as it used to. When i start the program it gives me 52 presets and I only get access to the jump amplifier. On my past edition of guitar…
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Traktor pro 3 license
Hello, I bought an S2 mk1 brand new in 2013, a few months ago I bought an S3 2nd hand, when I register de Traktor PRO 3 license in my account it's shown (an still does) as an update of the PRO 2 license of the S2 (non transferible). I should have 2 full transferible licenses of software as I bought 2 different products and…