Licencia de Maschine Mk3

Mayo2404
Mayo2404 Member Posts: 3 Newcomer
Hello, I bought a Maschine Mk3 but the license was not canceled, I want to ask you, How can I buy the license? or what is it that proceeds? I want to use all its functions, I hope you can help me, greetings from Mexico

Best Answer

  • maniacintosh81
    maniacintosh81 Member Posts: 614 Guru
    Answer ✓

    Is your Maschine Mk3 a new product or a used one? In first case it comes with a licence for Maschine software.

    If you got your Maschine used, you should have got a licence transfer ID from the old owner. If there is no way of obtaining the licence transfer ID from previous owener you have to contact NI support. You will need a proof of purchase and a picture of the serial number on your hardware in this process. Follow the steps outlined below.

    Native Instruments site → Support → Purchase & Account → Account Support → (scroll down) Contact Support → Contact NI Support

    1 Do you need help with the activation or installation of a product? This question is required.* → No

    2 Is your question about License Transfers / 2nd hand purchases?This question is required.* → Yes

    3 We have collected all info around 2nd hand purchases in this overview. Please click below to find out more: This question is required.* → That doesn't help.

    4 OK. Are you a buyer or seller?This question is required.* → Buyer

    5 Have you received a License Transfer Token?This question is required.* → No

    6 Have you bought it from a shop (Guitar Center, Sweetwater, Thomann, etc.) or from a private person (Ebay, Facebook, etc.)?This question is required.* → Choose whatever is true… The next steps should be more or less self-explanatory

    You can also buy Maschine 3 software as a full version at 99€. https://www.native-instruments.com/en/pricing/maschine-3/

Answers

  • maniacintosh81
    maniacintosh81 Member Posts: 614 Guru
    Answer ✓

    Is your Maschine Mk3 a new product or a used one? In first case it comes with a licence for Maschine software.

    If you got your Maschine used, you should have got a licence transfer ID from the old owner. If there is no way of obtaining the licence transfer ID from previous owener you have to contact NI support. You will need a proof of purchase and a picture of the serial number on your hardware in this process. Follow the steps outlined below.

    Native Instruments site → Support → Purchase & Account → Account Support → (scroll down) Contact Support → Contact NI Support

    1 Do you need help with the activation or installation of a product? This question is required.* → No

    2 Is your question about License Transfers / 2nd hand purchases?This question is required.* → Yes

    3 We have collected all info around 2nd hand purchases in this overview. Please click below to find out more: This question is required.* → That doesn't help.

    4 OK. Are you a buyer or seller?This question is required.* → Buyer

    5 Have you received a License Transfer Token?This question is required.* → No

    6 Have you bought it from a shop (Guitar Center, Sweetwater, Thomann, etc.) or from a private person (Ebay, Facebook, etc.)?This question is required.* → Choose whatever is true… The next steps should be more or less self-explanatory

    You can also buy Maschine 3 software as a full version at 99€. https://www.native-instruments.com/en/pricing/maschine-3/

  • Mayo2404
    Mayo2404 Member Posts: 3 Newcomer
    Hello, thank you very much for the information, but I already contacted support and could not receive a solution, I am from Mexico and I acquired the Maschine through the Facebook Marketplace, it does come with the license but when I enter it it tells me that it is in use, I don't know If by purchasing the Maschine software I will be able to use all its functions, do you know about that?If the solution is to buy the program, can I do it directly from the page?
    

  • William green
    William green Member Posts: 3 Newcomer

    I did the same thing also. still never got a response. I also bought the Maschine 3.0 and installed it and still nothing.

  • maniacintosh81
    maniacintosh81 Member Posts: 614 Guru

    If you enter the Hardware serial it is already registered. You need the Transfer ID for Maschine Mk3 Hardware - this is different from the serial!

    Maschine hardware itself should work without hardware registration if you have a Maschine software licence activated.

  • Mayo2404
    Mayo2404 Member Posts: 3 Newcomer
    How sad, so the solution is to buy the software? With that I can now use both the hardware and the software?
    

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