License locked for 60 days

Kbs · 2024-12-20T20:25:59+00:00

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Kbs

Q: Translation inserted by Moderator (translation by DeepL)

I need to transfer the licence, but I can't because 60 days have not yet passed how can I do it?

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Maschine Mikro MK3

License Transfer

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mykejb

I need to transfer the license, but I can't because it hasn't been 60 days yet, how can I do it?

You'll need to contact support to see it they'll do it for you. You can start here https://support.native-instruments.com/hc/en-us and access the chat bot once you've logged in; Bear in mind it's nearly the holiday period and support response is likely to be slower than usual as noted in the page banner.

PoorFellow

https://community.native-instruments.com/discussion/40295/license-locked-for-60-days

Please use English .

All such issues are handled exclusively by N.I. Account Support

Quote Matt_NI : All you need to know about License Transfer (License Transfer: Why Is My Product Not Transferable?)

In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Kbs

Ok thank you for the answer, yesterday I contacted the support I am waiting for an answer, I will update you thanks again.

Kubrak

I needed that few times in past… NI has always solved it. If I remember correctly, NI has removed item from account so that new owner could use Licence Number to register SW at his account. So, it was not transferred via Licence Transfer, but by passing Licenec Number to a new user.

Kbs

Tnx For answering my question

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