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Izotope not responding?
Hi I just wanted to ask the community how to get in contact with Izotope? I tried leaving several tickets but no respond... The thing is: I bought Neutron 4 a week ago, the payment has gone through but I haven't recieved invoice or download link. Pretty frustrating so I was hoping somebody could point me in direction of…
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Does Native Access change what is installed on maschine+
Total Newbie. When I am connecting hardware to laptop using storage - do I manually transfer plugins files onto card so maschine+ can read them? Something like FM8
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Problems activating products
Hi, I changed my harddrive and reinstalled everything - so no cloning. Everything was done from scratch including my Windows 10. I installed my Komplete 7 and Kore 2 like I did many times from DVD to get the legacy programs running. Then I installed Native Access, like I did many times before also. Logging in brings up all…
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RX 10 Elements fails to install (Sonoma 14)
Dear all, I just saw that I have iZotope's RX 10 Elements available in Native Access. However it fails to install on my M1 Mac with MacOS Sonoma 14.0 - telling me that Native Access and the NK daemon need full disk access, which they have! Now it seems to be half installed - Komplete Kontrol complains that the RX 10…
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Problem (probably) solved. Feel free to delete the discussion if you want
Edit: I’m in contact with support and probably it was an user error
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Kontakt Factory Library 2 stops downloading at 50% while trying to download and install in NA
Hello, I am running into this exact same problem tonight and am unable to download more than half of KFL2 then it just sits there and does nothing while within Native Access. I have restarted and cleared cache several times and still nothing.
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Kontakt factory library 2 download failed
Hello, the download fails at around 50%, I did clear queue to retry, also reinstalled NA 3.3.1 macmini m1 running ventura. Please can anyone have a suggestion...pulling my hair out...and i have a lot of it! Thank you in advance.
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Kontakt Factory Library and Kontakt Factory Selection
Should I install both Kontakt Factory Library and Kontakt Factory Selection? Is their any point in installing both of them? Will there be any duplicate sounds in the lists of sounds inside Kontakt when both are installed?
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What Firewall Rule is needed to allow Native Access 2 to operate (Win10)
I previously had a rule to allow NA to make calls in and out of my Windows 10 PC. I have recently upgraded to NA2 but I found that applying the same simple rule for this app is not sufficient. NA2 will not work unless I switch off the Firewall. What Firewall Rule(s) are required to allow NA2 to operate please? I am using…
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How Does A Customer Get Help With NI
Hello. I have a problem with a purchase I made. I need to speak with someone in customer support or tech support. There is no telephone number to call. There is no chat help. There is a Help Wizard, which was unable to assist with my problem. How does one access help at NI? Thanks.
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PURCHASE of S88 MK3 in "UNDER REVIEW" Status
Hello NI! As the title reveals, I just purchased a new S88 MK3 and the status says "Under Review". Looking at my long purchase history with NI, this has never happened before. Might someone be able to look into this and see what might be going on? I see the charge on my Business Amex card. So I would think the the status…
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Cannot Repair my Shreddage 3 Hydra installation
Hi, I have a problem with my Shreddage 3 Hydra in that it cannot load the instrument. I have checked on the Native Access application and it asks me to repair but then I cannot locate the directory as it no longer exists. It should be in Z:\Sample Library\Shreddage 3 Hydra but that folder no longer exists due to a SSD…
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'Rellocate All' is broken.
I recently changed my OS drive name and had to relocate all the FX and few other things. For the FX using "relocate all" and pointing it to "/Applications/Native Instruments" did not work, i had to point each one individually. I didn't even try with instruments and just also did it manually one by one. Trying to relocate…
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Managed to load Factory Selction - but no others?
I managed to load Kontakt Factory Selections to C:\Users\Public\Documents\Kontakt Factory Selections...... which plays and gives me a variety of sounds. However, I then loaded Expansions Selection to the SAME location, and nothing? it does not come up in the library and no sound? I don t understand why one works and the…
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server communication error connection closed.
I'm new to this program and I'm trying to activate the product online but that is what I get. Any help?
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Can't open Native Access 2 "grant permission to Native Access for installing dependencies..."
I installed NTKDaemon & Native Access successfully but when I try to open Native Access I get the "grant permission to Native Access for installing dependencies..." & then freezes. I tried gpedit-enabler.bat but it won't install on my Windows 10 Home. Does anyone have a solution for this problem? Thanks, Domenic
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Bug report (and possible solution): Download issues via Native Access
G'day NI team, Just wanted to pass on something that may be affecting other users. I have spent a few hours and multiple reinstalls and restarts trying to get Native Access working to download my software. I decided to check in my network (UniFi) to see if there was anything being flagged and, it turns out, your User-Agent…
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external hard drive with native access
my external hard drive not working with native access and i can't download all my sounds i don't have enough space on my computer for all my sounds so i need to put them on my external hard drive but it's a bug or something preventing me from using it can anyone help?
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Is anyone else having problems downloading Stradivari Cello version 1.3.0 on MacOS?
I have made several attempts to download Stradivari Cello and it keeps showing up as a Download failed once it reaches less than halfway. I have had no problems with any other library installation. Is anyone else getting the same error message?
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add serial
I brought a komplete control midi from a coworker. i didnt know he brought it from someone else. it comes on perfectly. but i cant use it because the serial number is registered already. what can i do to get around this