Native Access 3.12.0 won't open

futures
futures Member Posts: 5 Member
in Native Access

Opened NA on my PC this morning for the first time in a few weeks and it said it would update after restarting the program. Clicked the restart now, and now it won't start. Double click the icon and get blue spinning wheel for half a second, but the NA never opens. Uninstalled NA and reinstalled and rebooted the PC, but still have the problem. Windows update says PC is up to date. Anyone have any thoughts?

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  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    edited July 5 Answer ✓

    Hey all, Native Access 3.12.1 is out now and addresses this issue. Thanks again everyone for the helping us resolving the issue promptly. You can install it from here: https://www.native-instruments.com/en/specials/native-access-2/

  • KTBrown
    KTBrown Member Posts: 2 Member
    Answer ✓

    Just found this under support and it seems to have fixed the problem. Phew!

    https://support.native-instruments.com/hc/en-us/articles/19993531851165-Native-Access-Does-Not-Start-after-Update-3-12-0-Windows

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