external hard drive with native access

only1alientune
only1alientune Member Posts: 13 Newcomer

my external hard drive not working with native access and i can't download all my sounds i don't have enough space on my computer for all my sounds so i need to put them on my external hard drive but it's a bug or something preventing me from using it can anyone help?

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  • Donkey Oaty
    Donkey Oaty Member Posts: 26 Member

    Open Native Access. Go to the product you wish to install. Below the product is an 'Install' button. To the right of this is another button which is a series of three dots '. . .' - click on the three dot button. Choose where you want to locate the new product (e.g. a folder on your new external drive). Native Access will install to this folder, and your product should be retrieved automatically from there when you want to use it. If you have any problems you can resolve these in Kontakt.

  • only1alientune
    only1alientune Member Posts: 13 Newcomer

    the three dots is only for you to relocate a plugin that you already have installed i tried that nothing is working

  • only1alientune
    only1alientune Member Posts: 13 Newcomer

    when i try to do the three dots this what it says a unexpected error occurred::boost::filesystem::status access is denied [system5] d:/plugins

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod

    @only1alientune What is your operating system and what format is your external hard drive?

  • only1alientune
    only1alientune Member Posts: 13 Newcomer

    i fixed it if someone is having trouble with the same go to properties and make sure system and adminstration is on in external hard drive properties

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,131 mod
    Answer ✓
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