server communication error connection closed.

I'm new to this program and I'm trying to activate the product online but that is what I get.
Any help?
Answers
-
Are you still trying to install Native Access or to activate instruments INSIDE of it?
0 -
I haven’t dived into the program, it just said to register it before you use it.
should I just disregard this?
I would like to be able to get updates
0 -
You CAN’T disregard NA (unluckily). It’s the only way to access your NI products.
You shouldn’t have to register it (even because NI registration are made INSIDE of it. You should just have to put your account in it and enter.
But I warn you that in these days NA has A LOT of troubles.
0 -
Hi @steve yates
Could you please send us a screenshot of the error message you are experiencing? This would be very helpful in troubleshooting your issue.
For instructions on creating a screenshot, please check this information:
Mac: https://support.apple.com/en-us/HT201361
PC: http://windows.microsoft.com/en-us/windows/use-snipping-tool-capture-screen-shots#1TC=windows-8
Thanks in advance.
0 -
I need help trying to sign in to service center and it’s giving me server communication error connection closed, I still have fire wall off I downloaded installer, I have traktor downloaded, I’m on windows 7 laptop
0
Categories
- All Categories
- 21 Welcome
- 834 Hangout
- 77 NI News
- 404 Tech Talks
- 1.8K Native Access
- 8.4K Komplete
- 1.1K Komplete General
- 2.1K Komplete Kontrol
- 3K Kontakt
- 712 Reaktor
- 246 Battery 4
- 481 Guitar Rig & FX
- 282 Massive X & Synths
- 499 Other Software & Hardware
- 3.4K Maschine
- 23 Sampling Room
- 4.2K Traktor
- 3.9K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators