Native Acess 2 "Dependency installation process is taking longer than normal..."
I have this issue that i can't install Native Acess 2 on my Windows 10. I've already run NTKDaemon to try to solve this issue, but it didn't work. Well, I need to know if there's any kind of new Release that I could download or if that's my computer problem. I'm gonna leave my system settings here:
GPU: NVIDIA GeForce GTX 1050 Ti
Processor: Intel Core I3-8100
RAM: 8GB DDR4
OS: Windows 10 Pro 64 Bits
If you get the error message on Mac, simply open Activity Monitor and force quit the ntkdaemon process, that should do the trick.
If you are on Windows, it's a bit more tricky. You would need to get in touch with our customer support here: http://bit.ly/NIsupport_install
If it's an emergency and you don't want to wait, you can always downgrade to Native Access 1: How to Downgrade Native Access 2 to Native Access 10
Withajay Member Posts: 2 Noise
I fixed it! I had another older version of Native Access that was named "Native Access 1.13.3 Setup PC". I uninstalled the program, reinstalled with this EXE file and then it auto updated. Now all is working normally. Thanks to Withajay who must really kick ass to have fixed it in a few minutes and saved himself all the trouble of contacting Native Support to tell them all about his system. LOLZ!
Email me and I can send you the EXE file or contact me thru Instagram.
SkinCityRecords [AT] gmail0
Tylee77 Member Posts: 1 Noise
I was having the same issue. Turning off my Firewall resolved it for me. Running Windows 10. Hope this helps!0
Angelos Zois Member Posts: 1 Noise
Same problem - Windows 10
At the moment i had the message i :
Step 1 : Disable Antivirus
Step 2 : Go to Task Manager and Enable-Run Service "NTKDaemonService"
And tata : Finished with Depedencies and move to Login.1
Having the same issue. Unfortunately haven't found a fix.0
I think they already solved this issue in the version 2.1.0, but I dont know if they released that version publicly, because when I try downloading it in the website, it gives me the 2.0.8 version.1
Yeah me too. Hope it gets resolved soon. Was so excited for my package to come in yesterday and I haven't even gotten to use it lol.0
This is also happening for me :(
Does anyone have a download link for 2.1.0?0
Are you all on Windows ? If you are and have this issue, our Native Access specialists will need info on your system, so please get in touch with them here and send them the result of our support tool: http://bit.ly/NIsupport_install0
Someone in a different discussion said they were having the same problem and their profile says they're on Mac OS. Sent my results of the support tool yesterday and still nothing from customer support. Anyone else have any luck finding a solution?0
@Jeremy_NI I really don't understand why we should go through the support tool procedure. PhelipX stated, that this error is fixed in Version 2.1.0.
The Problem is specifically adressed in the Patch Notes as "fixed".
Due to this Post it should be available:
"The currently available software version is 2.1.0. Please make sure that your installation is up to date."
In reality the current available Version is still 2.0.8!?1
None of it is making sense. And I don't mean to be rude, but this is the slowest customer support I've ever had to deal with. I just want to use my product that I paid for.1
Hi @Austin R. I escalated your support request for you.0
Hi. I've spent a lot of money on this software and I'm all ready to go; I have a DAW that is ready for the sounds but I can't go anywhere. Where is the update for Native Access 2, ie version 2.1.0? Really frustrating.0
Tengo el mismo problema.0
When is this going to be released, this is the craziest thing updates should not work this way.1
Even after my ticket being escalated to high priority, I still have yet to hear from support. I'm sorry, this is getting ridiculous.0
ICYMI: It's the weekend. And it has just been a day since Kaiwan's reply. Have some patience please.0
- 10.7K All Categories
- 20 Welcome
- 447 Hangout
- 58 NI News
- 209 Tech Talks
- 1.1K Native Access
- 4.9K Komplete
- 619 Komplete General
- 1.1K Komplete Kontrol
- 1.8K Kontakt
- 486 Reaktor
- 154 Battery 4
- 271 Guitar Rig & FX
- 202 Massive X & Synths
- 212 Other Software & Hardware
- 2.3K Maschine
- 14 Sampling Room
- 2.6K Traktor
- 2.4K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators