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Where does NA look for installed product thumbnails?
I just installed and registered Impact Soundworks' "Pedal Steel." It - along with its appropriate thumbnail is showing up correctly in Kontakt7. However, in NA 3.4, I'm seeing a generic thumbnail (screenshot below). How do I get NA to recognize the same thumbnail that Kontakt is pulling up? (I see the correct thumbnail…
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The payment was declined, the money was debited, the order appeared and disappeared
Hello, i have issue with Komplete 14 standart purchase. When paying, I made a mistake in the postal code, after which this field was highlighted, but the money was debited. After that, an order appeared in the created status, but after a while it disappeared. Has anyone had such problems?
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"Installation Failed"
Is it just me or does Native Access just keep getting worse and worse? I mean it's always been a buggy nightmare to deal with, but when I hear that iZotope and PA products are going to get folded into Native Access, I can't help but shudder at the idea... 😓 In any case, anybody familiar with Windows issue concerning both…
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Can I store NI libraries in multiple locations?
Hi all. I'm about at the limit of storage on my machine. I would like to store additional libraries on an external hard drive, but I don't want to move ALL of the libraries off the machine (as it's a pain to need the external hard drive everywhere, I would rather just use it for libraries I do not frequently use). Is this…
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native accees license issues
Hi. I have mac pro 2019 intel. faced the following problem. my NA doesn't show up for loading plugins. the fact is that a year ago I installed free products from NI. everything was fine with them. but a couple of days ago I bought a new komplete kontrol a49. added license number to NA but nothing happened. even the old…
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Native Access Won't Install - Issue with NTKDaemon setup
Hi!, I recently purchased a Komplete Kontrol S61 midi Keyboard but unfortunately I haven't been able to get started due to issues installing Native Access (screenshots below): It's particularly strange as I have never had Native Access before so I am not sure what I can uninstall to sort this. It's the same issue with both…
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Always problems downloading
I am shocked that this is still an issue. I have been trying to download products all day.
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Can’t register…plus 45 min to load
Ok, I’m having a heck of a time with Native Access. I’m using it on a Mac with an i9 processor and 32 gb of ram. it takes over 45 min to load the instruments. The wheel just spins and spins. When I try to enter a serial number for my software, it kicks back an error message stating it was unable to register. please help!…
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Keeping Komplete even if we transfer hardware?
Why would they let us keep Komplete select for HW if we transfer a product? What's the reason behind that? I'm not complaining. I'm just curious. It could be for a few reasons 1. They figure we will probably upgrade our accounts and perhaps purchase a full version of Komplete 2. It's too much of a hassle to give people…
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Kontakt Crashlog: major problem
Hi all, I recently purchased Komplete 13 and downloaded Kontakt. I can't use it, I keep getting these messages: For DAWs, I use Bandlab Cakewalk and FL studio. Thanks!
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How do I change the installation path from a broken hd?
Hi, I have many NI instruments on a SDD that I now cannot access, it seems irreparable. How do I reinstall my native instruments in a different location if Native Instruments cannot locate the original path (due to its being broken)? Urgent! Help! Thank you.
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Native Access Unusable to Install Content on Dell/Alienware A51
I recently purchased several of the Orchestral Tools products for Kontakt from the NI website. I have been trying to use Native Access to install them on my primary DAW, a Dell/Alienware A51 laptop running Windows 10. On both the external SSD drive that I normally use (and on which I successfully installed the Kontakt…
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Kontakt factory library 2 won’t install
Hi guys, Just upgraded from komplete standard 12 to 14 standard. Began installing the products on native access and most plugins, apps, software installed as expected but I did encounter a few failed to install errors. I deleted all the iso files from the download folder and any partially installed programs in the content…
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Ozone Standard 10 "trial" from Komplete14 - how to proceed?
I received the install file for this software using the Native Access 1.14.1. Then installed it from the folder where it was downloaded. As Native Access 1.x can't finish installing this one item, it remains on the list there. And since it was installed from the downloaded file and not through Native Access, it appears…
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I miss NA Version 1. Fast.
Can I go back to NA version 1? It worked as expected, without LOOOOONG delays. It takes days to get several libraries to actually install, with all the waiting around for NA to stop whatever it is trying to do, failing, etc., and me needing to get other things done before I can get back to NA to try and install the next…