No option to Locate Expansions?

rdalcroft
rdalcroft Member Posts: 41 Member
edited November 2022 in Native Access

Why are there no options to Locate Machine expansions,

I have to download them and reinstall?

This seems stupid when I have them already installed on an external drive?

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Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,306 admin
    Answer ✓

    Hi @rdalcroft unfortunately it's not possible to locate expansions at the moment, but rest assured the Native Access team is aware of this feature request.

    In the meantime, there's a workaround. I've created a support ticket for you and our team will get back to you by email.

Answers

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,306 admin
    Answer ✓

    Hi @rdalcroft unfortunately it's not possible to locate expansions at the moment, but rest assured the Native Access team is aware of this feature request.

    In the meantime, there's a workaround. I've created a support ticket for you and our team will get back to you by email.

  • JackHarlequin
    JackHarlequin Member Posts: 1 Newcomer

    @Kaiwan_NI If there is a workaround, why are you not posting it in the place where people will come to look for said workaround ?

  • rdalcroft
    rdalcroft Member Posts: 41 Member

    I ended up just re-downloading them all again. Bit frustrating when you already have them. This should not be a hard thing to do. And I am sure this was possible with the original version of native access, I could be wrong though.

  • KemyR87
    KemyR87 Member Posts: 1 Newcomer

    @Kaiwan_NI Can you let us know the workaround because i'd rather not download all the expansion twice ;)

    Thanks

  • edcox
    edcox Member Posts: 1 Newcomer

    Same here. Is it possible to share the workaround @Kaiwan_NI or should we all submit individual support tickets?

  • NexusJBM
    NexusJBM Member Posts: 1 Newcomer

    Please share this workaround!

  • dexl
    dexl Member Posts: 30 Member

    What is the workaround?

  • Kymeia
    Kymeia Member Posts: 2,047 Expert
    edited September 29

    Not sure about a workaround but repair/relocate works for me for expansions.

  • Kaldosh
    Kaldosh Member Posts: 178 Advisor
    https://community.native-instruments.com/discussion/comment/97692#Comment_97692

    it is strange as I've never been able to do that, though those expansions would surely deserve to be relocated in a streamlined fashion like Kontakt library can be.

  • Kymeia
    Kymeia Member Posts: 2,047 Expert
    edited September 30

    OK am I missing something? I tried it with Backyard Jams for example, just moved the whole folder from where I had it installed to my desktop and it gives me these options to repair it straight away in NA:

    Screenshot 2023-09-30 at 09.29.55.png

    After relocating it Maschine is able to use it from that new location

    My assumption was this must have been added at some point after Kaiwan's post

  • LostInFoundation
    LostInFoundation Member Posts: 3,260 Expert
    edited September 30
    https://community.native-instruments.com/discussion/comment/97737#Comment_97737

    This must have been added lately.

    Now…the question why NI does these kind of things without informing users (unless it was added in 3.2.0 - 2023-02-20, where it says “Improved the Relocate functionality”, in which case the communication wasn’t clear at all) is really out of my comprehension possibilities…

  • Kymeia
    Kymeia Member Posts: 2,047 Expert

    No idea but there’s a ‘relocate all’ now too

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