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Maschine 3 Stuck in DEMO mode
II purchased a used Maschine MK3. I initially thought the Maschine 3 update would be enough (was told so) to run my MK3. Obviously I was wrong. Didn’t work; stuck in DEMO mode and later learned why. There was no license transfer from the previous owner. I then purchased the Maschine 3 including Maschine Central (full…
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Native Access and MacOs 27
Hello, I’m trying to install Native Access on a Macbook pro M3 with macOS Golden Gate 27 beta, do you know if there’s an incompatibility? Thank you very much!
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Native Access 2 installation failed — NTKDaemon service won’t start (Windows 11 Pro)
Hi everyone, I’ve spent over two hours trying to install Native Access 2 on my Windows 11 Pro system, but the installation always fails when the installer tries to start the NTKDaemon service. Here’s the exact message I get during setup: “The NTKDaemon service could not be started. Verify that you have sufficient…
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Manager does not show required Kontakt version for certain library.
Hi If open info in NI Access manager about certain Kontakt library (installed or not) in opened info section there is no info about required version of Kontakt for this library, just word "Kontakt". (As i remember req version was indicated before ? Or i'm mistaken) Win10 \ Access version 3.25.1
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My Reaktor 6 update purchase not showing in Native Access
I just purchased a Reaktor 6 Update. It does not show up in Native Access for me to install. I also purchased the Kontakt 8 Update at the same time and it did show up in Native Access and I was able to install it. I currently do not have Reaktor 5 installed. I don't think it could run on my M1 MBP. Could this be the issue?…
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Unable to install Native Access
Hello, I have been completely unable to install Native Access with version 3.24. I get as far as "installing dependencies," I install the NTK Daemon, and then get an eventual "Unable to start the NTK Daemon. Please restart Native Access. If the issue persists, please contact support." I had success installing a previous…
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Tractor pro 4 not showing in Native access or online
I just got my MX2 delivered. I purchased it together with Tractor Pro 4. I can't find Tractor Pro 4 either on my online profile or on Native Access. I tried replacing the xml file, logging in/out, refreshing, etc., but nothing makes the product appear. Been in contact with customer support, but it's not a very helpful AI…
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My Komplete Standard 26 products remain in demo mode in Native Access even though I've activated the
Hello, I have a KKMK2 with the S Series license. I purchased an S Series Upgrade 26, which was manually activated by NI, but the products are still in demo mode. Even after deleting the XML files, nothing has changed. Could someone please help me?? Thanks a lot
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Why is Repair ALL installed products hiding in Support? I wasted hours.
Why hide the Repair ALL Products function under Support button, when individual repair button is right on the surface? I bet hundreds of people waste hundreds of hours and feel angry about having to repair each product separately when they move their library to an external drive, which is so extremely common these days.
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Kontakt malfunction
Hello, I own a full Kontakt 6 license purchased in September 2022 and registered to the associated account. The following products are correctly displayed in my Native Instruments account: KONTAKT Kontakt 7 Bundle Update Kontakt Factory Library for KONTAKT However, on my new Mac running macOS Tahoe, both Kontakt 7 and…
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Ozone crashes
Hi. I recently formatted my computer because of native instruments crashes. Before my file management (download location, Application Location and Content location) in native access was set to an ekstern hdd that was really slow. Ive done some project in pro tools (before formatted and switching to an ssd harddrive) that i…
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Why has my Kontakt licence been downgraded to player?
I logged into NA and the update I had for Kontakt 8 is now showing as Kontakt 8 player. I also have 5, 6 & 7 installed for various reasons and 6, 7 and 8 are all showing as the player version. My two NI and Izotope accounts were merged, but they are a bit of a mess. I still don't have access to Maschine 3.5, only 3.42 is…
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Kontakt 7.8.1 missing from native access even with legacy button activated
I can't see Kontakt 7 (full version) on the list of my library products even after activating the legacy button, logging out, quitting Native access, and logging back in. I'm on macOS Big Sur 11.7.11. I have the license (Courtesy of Jeremy_NI) but after having to factory reset my macbook pro, all I see on the Native Access…
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Music production suite pro Doen't update- downloads fail
I’m hoping someone from Native Instruments or another Studio Production Suite Pro subscriber has run into this issue. I haven't gotten any response from their support, and I need to get this moving ASAP. My Studio Production Suite Pro subscription has been active for more than six months. Native Access correctly shows my…
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Why can't I do a clean reinstall of Komplete on my laptop?
Despite several uninstall procedures for both applications and related files in system libraries, and despite contacting Native Access support, they continue to respond with generic AI-generated messages: Native Access won't allow me to perform a clean reinstall of Kontakt Komplete 26 Collection Editor. It keeps looking…