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Installation of Native Access and Guitar Rig Pro 5
Hello, I have the following problem: I specifically bought an external SSD for the libraries, where I was able to install everything accordingly. However, Native Access is stored on the internal drive (I can't install it elsewhere). Now, whenever I try to open Guitar Rig 5 Pro, it tells me that it can't find the Service…
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Any news about Summer of Sound 2026'
Hi everyone, Do you know if Native Instruments is planning to run a Summer of Sound 2026 sale this year? I’m trying to plan some upgrades and I’d like to know if the usual June/July discount period is happening. Thanks in advance for any info.
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Heavyocity Product Not Installing
I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…
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How to roll back to Maschine 3.4.2?
Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.
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Kontakt Factory Library 1 with NI 360 Pro ?
Hello. Am I eligible to use "Kontakt Factory Library 1" through my NI 360 Pro subscription? Since it's not listed officially, I downloaded "Kontakt Factory Library 1" from a link shared on the forum: https://community.native-instruments.com/discussion/15203/is-it-still-possible-to-get-kontakt-factory-library-1?tab=accepted
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Escalation Required: Purchased Traktor Pro 3 License Missing From Account Despite Valid Invoice
Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…
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Kontakt 8/Freq 2 (3rd party vst) not working
I’m reaching out because I’ve been dealing with a major issue with Kontakt 8 and I’ve spent the last two days trying everything possible to fix it without success.I recently got a third-party plugin called Freq2 by Dezert Audio and tried loading it inside Kontakt 8. At first, it kept saying the samples were missing. I used…
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Komplete Select Bundle not showing in my NA App
I got Komplete Select with my Novation launchkey but for some reason I can’t access it through the Native Acces app. On my NI account it appears as not registered (I assume because it isn’t installed) but nothing appears on NA. I emailed support but got an ai automated response. I also responded to that mail but haven’t…
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Software Transfere
Hey Guys, i borrrowed a Traktor Kontrol s3 from my friend and bought the traktor play 4 but i didnt know that you coudnt link it with another account. So now he gave me his native instruments account but he doesnt have traktor play 4 on it. thats why i tried to transfere my licence over to his account but it sayd i coudnt…
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You're low on power
For some strange reason i can't get my keyboard to work. After unplugging the cables to clean the dust on it, it keeps showing a message that i'm low on power. I tried to plug it into a 25w charger with a C to A cable. It didn't work, so i tried a 60w charger with a C to C cable, still low on power. I had not used anything…
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No response for a week regarding Account Transfer/Merger
Hello, I am writing to seek advice or assistance as I have not received a response from NI Support for about a week regarding an account transfer. I recently purchased a used NI account from another user, which includes Komplete 15 Ultimate. Since the email field in the account settings is grayed out and cannot be edited…
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Support stonewalls me. What do I do?
Hello, I have recently purchased the Maschine MK3 violet 25 yeee anniversary edition for my daughter (New Old Stock), and activated the serial on the NI webpage, however, I did not receive maschine 3.0, as stated that u should receive (since this product was purchased and activated after November in 2024, it was purchased…
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Kontrol S 61 Mk3 - Cubase deep integration not working
Hi. I'm Alex.I live and work in the Netherlands. As a hobby I use Cubase 15 Pro to tinker with sounds, chords progressions, arpeggio's and tunes etc.. Yesterday I bought myself a brand new NI Kontrol S61 Mk3. I Thought it would bring joy, but boy was I wrong.. So far nothing but frustration and I hope that you can help me.…
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Explore Native Instruments products (and NI-compatible third-party ones) with Native DB App
Just to get this out of the way: This app is not vibe-coded or AI-generated. I'm a professional engineer with decades of experience in the semiconductor industry. I'm currently doing a number of small programming projects to broaden my experience with different tools and APIs. I developed a cross-platform open source app…
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Can we (Mk1 owners) block KK v3 software updates in Native Access?
Is there any way to block v3 of Komplete Kontrol showing in Native Access? I have a Mk1 keyboard and have to judiciously avoid the "Update All" button every time I use NA.