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Native Access won't let me install my purchased products.
I did update everything i could and it still doesn't work. When I click the download button it says "download failed" instantly. Now I noticed that in my Account the products that won't install are not registered, so I think thats the problem. How can I change that? Thanks in advance!
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Native Access keeps on asking me to Repair
I am a MAC user. I have a lot of instruments in my library so it's taking me 20 minutes to click repair & relocate my library each time. All my libraries are located to an external harddrive that I formated with the recommended format AFS thingy not EXFAT. The issue is that each time I disconnect the device, if I come back…
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Downloaded expansions not appearing in Ableton
Hi, I'm very new to using NI (or plugins in general). I've downloaded the free expansions 'Acoustic Drums' and 'Expansion Selection''. They appear in my Native Access library as 'Installed' when I open Native Access on its own, but when I open my Kontakt 8 library in Ableton, these new expansions do not appear. I've gone…
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Native Access Updates Fail
When updating using Native Access the following always result in errors, and unable to update: Kontakt 8, Komplete Kontrol, Massive X I've use the NI Uninstall RegTool, but it doesn't always work. Unistalling them via Native Access does not work, neither does using Windows Control Panel. Only method I've found is to trawl…
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Native Access Constantly Crashing and Failing & NO SUPPORT AT ALL
First of all, I just want to know if there is any living person in this company that can provide some sort of help? Recently, the Native Access on my end keeps crashing and mal-functioning for multiple times. Today, the NA app first dismount all of my instruments all of a sudden out of no reason during my production…
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Activating Kontakt 5 with Native Access
Hello, I recently upgraded to a new computer. Windows 10 Pro OS. I originally purchased Komplete 8 Ultimate many years back and I wanted to install my old version of Kontakt 5 onto the new system using the included hard drive which came with Komplete 8 Ultimate. (I believe 5.0.1. is the version of Kontakt straight from the…
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Native Access 3.17.0 can't locate the libraries
Hi there, Native Access can't locate the libraries although they've been on the same SSD drive (APFS format) with no issues prior to updating to Native Access 3.17.0. Komplete Kontrol and Kontakt 8 don't see / load the instruments either now. NTKDaemon, Komplete Kontrol, Kontakt, Native Access have full access to the macos…
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Why doesn't Leap show up anywhere on NA or my serials and products?
I got a Komplete 15 bundle because I owned a Novation controller a while ago, but Leap was no where to be found. I didn't mind it at first, because I didn't really have a use for it, but I bought the luxury Hip Hop bundle today and I wanted to try it, I looked everywhere it could possibly be, but I couldn't find it. I saw…
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I can't see my Komplete Select license
Hey, so, I've just purchased the Komplete Kontrol S88 Mk 3 a few days back. Launched it, registered, installed Native Access. The problem is, I can't see, or choose, my Komplete Select bundle anywhere, nor do I have its instruments. I'd like to choose Select Electronic, but I didn't have any choice. Am I missing something?…
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Why can't I download Kontakt or any other vst from Native Access?
Hi everyone, I have a serious issue with Native Access. I can't download any vst or Kontakt to run those vst's. It only shows me Download failed and the file I'm trying to download is paused. I have already tried to change the download location and delete the existing iso files within that location. I have also downloaded…
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Some instruments get installed and others don't in Native Access
Hi there :) I wanted to install Komplete Kontrol 11 on my new Mac. I downloaded the newest version of Native Access and granted all the permissions it needs (Full Disk Access and Files & Folders). Some instruments were installed properly (e.g. The Grandeur) while others failed (e.g. The Giant). I have enough memory on my…
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Fixing missing libraries, Native Access
I'm new here and ran into an issue i can't seem to fix. My SSD crashed so I have a new SSD and am having to reload EVERYTHING. All my previous libraries show as "Locate" but there is nothing to locate as the disk is new. The maintenance functions don't seem to help at all. I thought maybe could I delete my products and…
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Maschine Software not Available in Native Access
I am signed in to Native access. I have registered the SN. My MacOS is compatible, but the Machine software is not showing up for me to install on my new computer. All my expansion packs and other software are all in there. I have switched on to show legacy products. I've logged out and back in. This has been my Machine…
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NTKDaemon has failed to start. I have done EVERYTHING!
I have done everything from reinstalling multiple times to going into gpedit and adding user policy privileges, I don't know what else I can do! Has anyone run into this issue before?
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Native Access Downloading Problems
Hey! Had a question for anyone who was able to help! Every time I download NA, I can't download any of the players. When I download 6, it won't open and sends me a crash log. 7 won't install. After installing it continues to say install. 8 continually says, ERROR installing. I don't know what the problem is, I've…