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I am trying to register an external Kontakt instrument in Native Access, but I am getting an error.
I recently purchased Shreddage Drums Kontakt instrument, installed it with Pulse Downloader, and tried to register it with Native Access as Add Library, but I keep getting an "unable to retrieve owned products" error. How can I fix this?
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Crackling and static through external speakers on Hp Envy Desktop?
Recently got a new desktop and hooked my controller up to it due it having a more powerful CPU. I seem to be getting a strange crackling noise and static coming through my external speakers, which isn't an issue I have while running traktor on my laptop. I've already reinstalled my audio drivers, updated my USB drivers,…
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Used MK3 no serial
so i just got a used MK3 with no serial number on the back of it im left on a production and preformance system screen any chance anybody knows of anything i can do
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traktor scratch pro 2 on windows 10
Hello community , Ive reinstalled native access 3.18.1 and it shows my traktor scratch pro 2 software , once installed the program will not open at all , im very puzzled , can anyone help me ?
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Trying to take subscription, after providing Card details it is not getting continued
Hello All, I was trying to take subscription plan, I tried all payments method credit card and PayPal. After multiple times with different cards and different laptops it is the same, I am not able to Continue after providing details. Reached customer support they said you will get email support from order support team and…
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Massive Prism Monark not loading in Maschine
Hello, I recently purchased a Maschine MK3 and I am having trouble running the following plugins with it on my MacBook Air (M2 chip, macOS 15.6 Beta): Massive Prism Monark The plugins either fail to load or show errors when I try to use them inside Maschine. I have installed everything through Native Access, and my…
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Having trouble with license transfer for Traktor DJ 2 for TRAKTOR KONTROL S2 MK3
I just sold my Traktor S2 and I am trying to transfer the Traktor Kontrol license. In my version of Native Access, I have Traktor Pro 2 and Traktor Pro 3. When I went to transfer the license. Only Traktor Pro 2 showed up as an option. Question 1 - why can't I transfer the license for Traktor Pro 3? I went through the…
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picked acoustic 1.0.0
I'm late to this, but i thought I'd get help from you. So I have Kontakt 6.8 and unfortunately I can't upgrade to 7 at the moment because of O.S limitations. I just bought picked acoustic and i found the link to the old version 1.0.0, however when i open the drive it says 1.1.0 which isn't working on my kontakt. So does…
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How to solve the problem of grant permission to install dependencies.
I met this problem and I have tried the solution provided by NI for several times, but it doesn't make sense at all. My operating system is Windows 11. The Native Access version is 3.18, the newest right now. Does it have another else resolution?
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Removing Serial Number from MPC
I am using a Windows PC to upload Native Instruments Expansion packs. I recently purchased two of them and mistakenly registered the serial number directly to my AKAI Pro MPC instead of registering it directly to my inMusic application software via Windows. As a result every time install and download and extract the…
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My Kontakt 8 Install is not showing up on Native Access after I bought Komplete 15 upgrade
Hello dear friends! I come from Komplete 12 and I wanted to have my update to Komplete 15 Standard, so I bought it but in the Native Access APP there's absolutely no option of downloading Komplete 8, do you have any ideas ? I'm on Windows 10 and all the other plug ins work perfectly, plus all the Komplete 12 plug ins as…
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Native Access doesn't work
Hello, I have an imac with a macOS 10.15.7 Catalina and Native Access doesn't want to work. I have a message: "dependencies installation process is taking longer by normal…" I tried different things to fix the problem but it still here Please, what can I do ?
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“Service Center can not be found" Can you help me install Guitar Rig 5?
My last computer crashed and I have recently been transferring plugins over to my new M1 MacBook. Guitar Rig 5 is the only one giving me issues. Every time I try to run it as a plug-in or as a stand-alone application, I get the error “Service Center can not be found. Please run the product installer again to install…
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Order under review for over 48hrs
I ordered off the summer of sound recently and my order has been under review for over 48 hours and customer service hasn’t responded to my emails asking when it will be confirmed. I would also like more of an answer than it will be soon. I see people sometimes don’t get there order for over a month and don’t want that to…
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Official Process for Releasing a Kontakt Player Library
Hello everyone, I am looking for information on the official process for releasing a sample library for the free Kontakt Player. I'm specifically interested in understanding the concrete steps required to make a product available through Native Access. Could someone from the community or NI staff clarify the following…