Native Access

 

Discussion List

  • Aquire License ID

    Hey folks, I have recently inherited a "Komplete Kontrol S49 MK2 MIDI Keyboard" from a friend who has recently passed away. I've tried to contact support, but keep getting AI responses saying I need to contact the owner of the license. Which is going to be pretty difficult obviously. I provided images (serial number and…

  • MAC M1 MAX

    Q:Translation inserted by Moderator (translation by DeepL) Hi, ever since the last NI update, my CPU has been at full capacity, and I have no idea why. I've tried every sample rate I can think of, but nothing works. It doesn't matter which DAW I use—Live, FL, or Logic—it just runs completely without any CPU load. Support…

  • Several presets from Melodic Techno Bass error saying preset is not licensed

    Several presets do not work - such as: Melodic Techno Bass: Analog Player, Kentra, Punch Time All error with: Error Loading Preset Preset is not licensed.

  • WARNING: NI is a scamming, spamming garbage company!

    So I had a customer come into our work shop in quite the predicament. She had to rebuild her machine and she wanted to run Pro Tools 10 and Komplete 9.0 and that's where things get complicated. Pro Tools 10 only run on Windows 7 and Komplete 9.0 could run under windows 7 but the scumbags who sold it to her decided to…

  • I Cant use my buttons effect

    {[Q:Translation inserted by Moderator (translation by DeepL) ] Hello, I'm having trouble using my 1, 2, 3, and 4 effect buttons in Traktor Pro 4. I have a Kontrol S2 MK3 controller running on Windows 11. I've already tried this: SetUp Wizard Mapping controller manager FX routing in Send Help me please…..

  • Is there a way to "preview" instruments in NA without installing them or opening the web shop

    I'm trying to figure out how to know what instrument it is that I want for my project and find myself going back to the web store for the preview tracks all the time since I can't seem to find any way to preview (or just listen to) the instruments before installing them in NA

  • Setting up a home studio on a tight budget what actually matters?

    Been getting more serious about producing at home lately and trying to figure out what actually makes a difference when you are working with limited space and a limited budget. Right now I am running Komplete Start with a basic audio interface and a pair of studio monitors but the room is doing me no favors. I converted a…

  • Native Access keeps on asking me to Repair

    I am a MAC user. I have a lot of instruments in my library so it's taking me 20 minutes to click repair & relocate my library each time. All my libraries are located to an external harddrive that I formated with the recommended format AFS thingy not EXFAT. The issue is that each time I disconnect the device, if I come back…

  • Help with Kontakt seeing presets

    Komplete standard worked great in Windows 10, but my PC crashed so decided on a clean start in Windows 11. Since that time kontakt doesn't seem to see all my content presets. Currently Kontakt sees 5641 presets. There should be many thousands more. I've followed NI support's advice to delete the database files etc. I've…

  • Installation of Native Access and Guitar Rig Pro 5

    Hello, I have the following problem: I specifically bought an external SSD for the libraries, where I was able to install everything accordingly. However, Native Access is stored on the internal drive (I can't install it elsewhere). Now, whenever I try to open Guitar Rig 5 Pro, it tells me that it can't find the Service…

  • Any news about Summer of Sound 2026'

    Hi everyone, Do you know if Native Instruments is planning to run a Summer of Sound 2026 sale this year? I’m trying to plan some upgrades and I’d like to know if the usual June/July discount period is happening. Thanks in advance for any info.

  • Heavyocity Product Not Installing

    I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…

  • How to roll back to Maschine 3.4.2?

    Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.

  • Kontakt Factory Library 1 with NI 360 Pro ?

    Hello. Am I eligible to use "Kontakt Factory Library 1" through my NI 360 Pro subscription? Since it's not listed officially, I downloaded "Kontakt Factory Library 1" from a link shared on the forum: https://community.native-instruments.com/discussion/15203/is-it-still-possible-to-get-kontakt-factory-library-1?tab=accepted

  • Escalation Required: Purchased Traktor Pro 3 License Missing From Account Despite Valid Invoice

    Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…

 

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