Native Access

Hi everyone, Do you know if Native Instruments is planning to run a Summer of Sound 2026 sale this year? I’m trying to plan some upgrades and I’d like to know if the usual June/July discount period is happening. Thanks in advance for any info.

I've been trying to reinstall Forzo by Heavyocity for a while now. I've tried many different ways to no avail. I've had to turn in so many tracks that lack the heavy brass I'm craving!!! Ive tried: 1. Using Native Access: The installation starts and the bar fills up completely, but then it gives an error saying I have to…

Maschine 3.5 is crashing my computer constantly. How can I roll back to 3.4.2? I followed the instructions in Native Access and it only allowed me to reinstall 3.5.

Hello. Am I eligible to use "Kontakt Factory Library 1" through my NI 360 Pro subscription? Since it's not listed officially, I downloaded "Kontakt Factory Library 1" from a link shared on the forum: https://community.native-instruments.com/discussion/15203/is-it-still-possible-to-get-kontakt-factory-library-1?tab=accepted

Hi everyone, I’m hoping someone from NI or the community can help escalate this, as I seem to be stuck in an AI customer support loop without any actual resolution. Situation: My previous MacBook was stolen I now have a new MacBook Air and am trying to reinstall Traktor for my Traktor Kontrol S2 I purchased Traktor Pro 3…

I’m reaching out because I’ve been dealing with a major issue with Kontakt 8 and I’ve spent the last two days trying everything possible to fix it without success.I recently got a third-party plugin called Freq2 by Dezert Audio and tried loading it inside Kontakt 8. At first, it kept saying the samples were missing. I used…

I got Komplete Select with my Novation launchkey but for some reason I can’t access it through the Native Acces app. On my NI account it appears as not registered (I assume because it isn’t installed) but nothing appears on NA. I emailed support but got an ai automated response. I also responded to that mail but haven’t…

Hey Guys, i borrrowed a Traktor Kontrol s3 from my friend and bought the traktor play 4 but i didnt know that you coudnt link it with another account. So now he gave me his native instruments account but he doesnt have traktor play 4 on it. thats why i tried to transfere my licence over to his account but it sayd i coudnt…

For some strange reason i can't get my keyboard to work. After unplugging the cables to clean the dust on it, it keeps showing a message that i'm low on power. I tried to plug it into a 25w charger with a C to A cable. It didn't work, so i tried a 60w charger with a C to C cable, still low on power. I had not used anything…

Hello, I am writing to seek advice or assistance as I have not received a response from NI Support for about a week regarding an account transfer. I recently purchased a used NI account from another user, which includes Komplete 15 Ultimate. Since the email field in the account settings is grayed out and cannot be edited…

Hello, I have recently purchased the Maschine MK3 violet 25 yeee anniversary edition for my daughter (New Old Stock), and activated the serial on the NI webpage, however, I did not receive maschine 3.0, as stated that u should receive (since this product was purchased and activated after November in 2024, it was purchased…

Hi. I'm Alex.I live and work in the Netherlands. As a hobby I use Cubase 15 Pro to tinker with sounds, chords progressions, arpeggio's and tunes etc.. Yesterday I bought myself a brand new NI Kontrol S61 Mk3. I Thought it would bring joy, but boy was I wrong.. So far nothing but frustration and I hope that you can help me.…

Just to get this out of the way: This app is not vibe-coded or AI-generated. I'm a professional engineer with decades of experience in the semiconductor industry. I'm currently doing a number of small programming projects to broaden my experience with different tools and APIs. I developed a cross-platform open source app…

Is there any way to block v3 of Komplete Kontrol showing in Native Access? I have a Mk1 keyboard and have to judiciously avoid the "Update All" button every time I use NA.

Hi, Should my purchase history and loyalty offers have been migrated to Native Access? At the moment, I'm still having to login and purchase new products on the iZotope site / Product Portal using my original iZotope login credentials to gain any loyalty offers. When I log in using Native Access credentials, my Purchase…