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Why is tech support so bad?
I purchased the upgrade to Maschine 3 for my Maschine MK3, and it's stuck in demo mode. I have submitted two support tickets and have NOT heard back from support. This is not how you do business NI! Tech support must be good or the product is worthless.
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Native Access installation issues
(Windows 11) I am unable to install Native Access 2. Even though I am running the installer as an Admin, I keep getting the warning; "Service 'NTKDaemonService' failed to start. Verify that you have sufficient privileges to start system services." When I try to start the service manually, I get a warning saying "the system…
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Native Access: "Download failed" on 53 updates – Seeking advice!
Hi everyone, I’m running into a frustrating issue with Native Access on Windows and was wondering if anyone has found a reliable fix for this. I currently have 53 pending updates (including Aquarius Earth, Beam, Basement Era, etc.), but every time I try to update, I get an immediate "Download failed" error message (as seen…
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How to organize and search your NI expansions
I posted this on Reddit over a month ago, and totally forgot about the NI community here, sorry yall 😅 So theres two ways you can do this, both I've set up on github: *I'm not allowed to post links here so you'll have to find it on your own unless someone can post it. User: micro-JAY What it does: Searches 150+ tagged…
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Download Failed
Download Failed
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Why is Native Access such a bad product?
Serious question actually… why is it SO broken? Why is that simple updates, simple re-linking to existing content, simple installs are always so BROKEN? I genuinely want an answer to the question: why is Native Access such garbage software? Why is it that, even after I don't know how many years of being on the market,…
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Intermittent Latency/sampling rate Issue with knobs in Komplete Kontrol
I have an S61 and have an issue where occasionally there will be about a second or so of delay in the knob actions and their response in Komplete Kontrol. The delay is seen on the screen of keyboard itself. If this issue is happening, I also notice on synths like Pigments where I can see the knob movement in realtime, it…
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Traktor pro 4, not install
Hi! I just purchased Traktor Pro 4, the upgrade version from Traktor Pro 3. I’ve completed the payment, but for a few days now it hasn’t shown up at all in Native Access for installation. In “My Products” it appears as “Not registered.” I also contacted Native Instruments, but I haven’t received any response. Can someone…
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I'm having issues with installing Kontakt 8 Player on Native Access.
I've been putting off using Native Access and Native Instruments for a long time as they didn't want to cooperate with my D: Drive, and now I'm trying again years later and find that it still doesn't want to download anything. I can't seem to install Native Access to anything other than default as it instantly goes to…
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Insert a Kontakt 8 instrument onto a Pro Tools track ?
Hello I have a Native Instruments 360 PRO annual subscription and I use Pro Tools Studio as my DAW. I'm working on Windows 11. I've correctly configured Kontakt 8 and Pro Tools. I created an instrument track in Pro Tools and selected the instrument in Kontakt 8, but I don't know how to insert the instrument directly onto…
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Native Access freeze and cause other apps doesn't work
Native Access stucks at loading. It opens and then if I want to do anything it just doesn't work. I can not click anything. Only the small loading circle rounds all the time near the left Native Access Logo in upper left corner. I can see that I have one update to install (Massive X Factory Library). yesterday I could…
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SERIAL NUMBERS NOT IN MY PRODUCTS AND DOWNLOADS
i looked and m serial number for picked guitar isnt there. i been looking and i got emails saying its there but its not. it says i own the product and it itsnt rejestered and it doesnt show me a serial and when i look under order history and veiw detaisl it doesn't give me a number either
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The installation of Native Access failed.
Previously, my Native Access was still functional. But today, when I opened it, it prompted me to update. It seems that I need to re-download and install it, but the process failed. He first opened an installation program called NTKDaemon for me. During the installation process, a dialog box popped up. The result was that…
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Kontakt 8 Player - Systematic Failure: 1) Audio/Samples Not Loading & 2) Chronic "DEMO" Status (M3 /
Hi everyone, I am experiencing a persistent system failure with Kontakt 8 Player (v8.8.1) on an M3 Mac (macOS Tahoe 26.3) and need help breaking out of a loop that standard troubleshooting hasn't fixed. Issue 1: Total Audio/Sample Blockage Symptoms: Zero audio output when clicking virtual keys or using an external MIDI…
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Scale Highlighting
Please add Scale Highlighting to the Maschine Software.