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Stop installing
Hey there, my system wants to install "Ireland". ALl the files are downloaded, but the process keeps going for days (literally), and I cannot stop the installation. Any ideas? Thx a lot
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Where are my serials???
What the hell have you guys done with the page showing my serial numbers? How do I get them now? Why did you hide them and why?
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Updating and Installing
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Session Guitarist Electric Sunburst / Deluxe won't load.
I launched Kontakt 7 today and tried to open Session Guitarist Electric Sunburst / Deluxe but it says my version of Kontakt is too old. I have reinstalled both Kontakt and SG but to no avail. Am I missing something obvious? Kind regards, G
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I want to move Chamber Strings to SSD.
I want to move Chamber Strings to my SSD. Do I need to configure the settings on the Spitfire Audio settings page to move it to the SSD? Or is it sufficient to simply migrate it from Native Access?
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Maschine not working - Part 2
Why Can't why can't I get my maschine to work? Why do I have to install a bunch of garbage that I don't want and the item that I want doesn't even work? What happened to service center? That gone to?
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Native acces wont activate any of my licenses
After a hardware crash I have just reinstalled all my software on a new machine, Windows 11. I'm trying to activate the Komplete 15 Ultimate software. The Native Access version is 3.20.1 Native Access correctly recognize which products I have a license for and all is downloaded. However, no licenses will be activaterd when…
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Cannot Access Support Request Form – Need Help with License Transfer
Hello, I cannot access the support request form on the NI website. I need to transfer my Maschine MK3 including the Maschine 3 upgrade to the new owner, but the upgrade license is not transferring correctly. Could NI staff please help me submit a support request or create a ticket on my behalf? Thank you in advance.
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Error 2329 – Unable to Install Kontakt 8 8.6.1 (but other NI products install fine)
I everyone, I’m running into a very frustrating issue with Kontakt 8 on Windows 10 and I was hoping someone here might have encountered the same. System info: Windows 10 Home, version 22H2 Intel Core i5-8400 40 GB RAM Plenty of free storage space Kontakt 8 was working fine until I tried updating to the latest version The…
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My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2
My MAC OS X EI Capitan Version 10.11.6 Can not install Native Access 2 for Install Traktor Pro 2
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VST3 & .EXE Apps Don't Run On New Windows 11 Install
First time posting here so take it easy on me. I have 20 years tech experience. So I only post here as a last resort. Has something like this ever happened to anyone. Its a real odd one. Thank you to anyone who posts. I just did a new Windows 11 install along with all music plugins and appps. All of my music apps (many…
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Why was I charged twice?
My last payment was in January 2025. Since I didn't make a payment afterward, my account became inactive. Today, I updated my payment method to reactivate it and made the payment. When I clicked the "activate" button, I was charged twice. I sent several emails, but haven't heard back. Do you have any suggestions?
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Issues Installing Lotus Scene
For some reason I cannot install Lotus Scene. When I click install it just gets hung up on "calculating time remaing" forever and nothing happens. I tried to reinstall the new native access2. But this doesn't help. Anyone any idea? I would be very grateful.
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FEATURE REQUEST: NI hardware product firmware checking / updates service
OK, As we're using Native Access to manage our products, register our hardware, etc, one feature is missing and I do think that this would play a huge role in managing our hardware investments better. What if there was a way to check firmware versions for connected NI devices which were registered through Native Access and…
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I can't update or install anything from Native Access
I was trying to update Knotakt 8 Player and installing Guitar Rig 7 and it apperas an error called "Download Failed". I did everyting the support chat said and it didn't work. It seems a lot of people had this error in the past but none of their solutions worked. I am windows user. Here is a screenshot of the error. Could…