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All products showing as demo
I purchased the collectors edition on Friday of last week. I have yet to be able to use them. I entered the serial number into my native access. And that number disappeared from my account on NI. I can't re-enter it. Nor do I know what it is now. I created a ticket for support. It's been almost a week though with no…
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About Complete Control Reinstallation
When I tried to re-install Native products on a new SSD after the SSD containing them broke, the data did not install properly and the samples were not all included. What should I do?
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the mouth
Subject: URGENT - Legacy Product License Not Recognized ("The Mouth") Dear NI Support Team, I appreciate your prompt responses, but we seem to be going in circles. Let me clearly restate my issue: I own a legitimate license for "The Mouth" plugin This was originally registered through Service Senter (now discontinued) It…
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Maschine Studio and Maschine v2 updates? Turorials for Maschine Studio and Maschine v 3?
Hey all, I'm an old dude so I confuse easily. Please be gentle. System: Windows 10, Ryzen 7950X, 96GB RAM, SSD Drives all around Kit: Maschine Studio, Maschine v 2 & 3 Questions: 1) Can I update Maschine (and/or Maschine Content) any higher than v 2.1.8? 2) Are there any tutorials out there for Maschine Studio and Maschine…
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Remove older instances of Kontakt from Native Access
Hi, Does anyone know how to remove older instances of Kontakt (in my case, 6 and 7) from Native Access? I'm doing the auto migration option and have manually deleted all the relevant files from these apps. Yet they still appear in Native Access with the orange exclamation point alert and a prompt to "repair." This is…
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How do I actually get tech help with the fact that the newest update is broken on Sequoia?
Yes, I tried the NI chat bot. It went in circles and kept telling me something went wrong. I updated Native Access to 3.18 on Sequoia 15.4.0 and now it constantly makes me repair my libraries. I just want to roll it back to a version that actually functions so I can use the "professional" products I paid money for instead…
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Native access install problems
hello: In my native access subscriptions for 360 Essentials it is not possible to install bx_glue, in the installation button there is only a (!) and the software version is 0.0.0. Lo-fi Vibes also gives the error 0,0,0 and in the installation button Add Product but this works in Kontakt 8 Player. Can you help me with this?
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bx_glue error
Greetings, bx_glue shows me an error, I can't prepare it, I can't install it. What's the deal? Was it removed from subscriptions plans or some other reason?
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Can not find KOMPLETE 15 SELECTION in NativeAccess which I get with voucher?
I bought Komplete Kontrol S49 mk3 a day ago and I get voucher for KOMPLETE 15 SELECTION. When I opened NA I don't have it. And I still don't have it 24h later. Please help?
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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Native Access Download Failed
I am unable to download/install any Applications, Instruments, Effects, etc. When clicking on Install I just receive a Download failed message with no additional information. I have un-installed and re-installed all software with no success. My OS is Mac 14.2. Please help as none of my NI software or hardware is useable at…
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How do I fix Native Acess not Installing Maschine 2 Applications?
Hey guys, I have downloaded the Native Access and its application before and it has worked. But I try to download it again and Maschine 2 Essentials is stuck at "installing" while Maschine 2 Factory Selection is installed but I don't see the application to where I can open it. Please help me, I have contacted support and…
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Serial number already registered
Hi. I am trying to load NI KOMPLETE on my laptop, but I'm getting the error message that the serial number is already registered. Anyone have any tips about how to resolve this? Thanks Z
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Login blocked "after multiple consecutive login attempts"
I tried to merge my Izotope login to my Native ID. Unfortunately I didn't realize, that the Google password manager overwrote multiple times my account data producing multiple login failures. After maybe 4-5 resets the login page says now that my account is blocked "after multiple consecutive login attempts". How long it…
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Why MY Komplete Kontrol S61 Is Not Turning On ?
I have this Komplete Kontrol S61 Mk3 It has stopped working all of sudden I have already updated the software Changed the USB cable but nothing is helping