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How to install Native Access 2 in Windows 11 in a non-admin user account
It is impossible to install Native Access 2 in a non-admin user account of Windows 11. I get an error message about permissions, but even if it is started as admin, it never installs it in this user account. If I install it from the admin account, then it is installed only in the amin account, but not other account. What…
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Password working on NI website but not on Native Acess !
Password working on NI website but not on Native Acess ! please help, i have triple checked everything
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Fixed: Updating any Komplete product via Native Access failed with generic "Download Failed" message
I had been having an issue for a while and none of the fixes I tried worked. I searched here for a solution and didn't find anything, so apologies if this is a repeat. TL;DR Permissions were wrong on the NI Folders in /Users/Shared. I have a Studio Mac with Apple M1 Ultra running macOS 15.7.3, Komplete Ultimate 15 and…
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Installation failed
Hello, I've recently been getting this message when I try to install applications, regardless of their type.I haven't changed anything on the system (just the OS update); everything worked fine before. I've had this problem since the Sequoia update.All of the known solutions from NI have had no effect. Does anyone have…
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DDJ-FLX2 and DDJ-FLX4 Traktor Play Download DOES NOT WORK
Apparently accordingto this morning's email below …but NOT. I have everything updated, latest Mac OS, latest DDJ firmware, newest Native Access, but NO pop-up to activate Traktor Play. Also, it is IMPOSSIBLE to generate and submit a support ticket for manual activation with my DDJ-FLX4 S/N via the Support Chatbot,…
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Native Access – Previews will not install (macOS Tahoe 26.1, external APFS drive)
Previews won’t install – Native Access (macOS Tahoe 26.1) Hi everyone, I’m having an issue where Previews will not install via Native Access, even though all other NI libraries install and work perfectly. System: macOS Tahoe 26.1 Apple Silicon Mac Native Access (latest) External drive: Satechi SSD PRO – 4TB (APFS)…
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No Traktor Play with DDJ FLX-4
Wanted to find out if this is broken on Native Access. According to this page, as soon as I plug in my DDJ FLX-4, I should see a prompt to install Traktor Play from Native Access. This is not working and nothing is getting prompted.…
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FIXED: Installation failed for any Reaktor instrument on MacOS 26
I'm using macOS 26.1 and I can't install any Reaktor instruments in Native Access. I have granted Native Access, NTKDaemon, and Reaktor full disk access permissions and used the default installation path, but the installation still fails. Manual installation of the download package still fails.
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Why default to 'Default Midi Template'?
Why does the screen on the device default to a ugly looking Default Midi Template screen? why not default to the logo when not connected to a daw or KK? At this price point i would have thought there would be more consideration given to this.
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Arkhis Library Purchased via Mobile Missing from Native Access 2 on Desktop (License Confirmed)
Hello NI Support Team and Community, I am experiencing an issue where a recent purchase is not synchronizing with my Native Access 2 application on my desktop computer. The Product: Arkhis (Kontakt Library) Purchase Date/Time: [14th December 2025) Purchase Method: Direct purchase via mobile Issue Details I can confirm the…
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Maschine MK2 not showing Maschine 2 in Native Access after Windows 11 reinstall — any help?
Hey everyone! 👋 I just upgraded my PC to Windows 11 and reinstalled Native Access, but now Maschine 2 is completely gone from my product list (only Maschine 3 shows up). I own a Maschine MK2 Black, which doesn’t work with Maschine 3, so I really need Maschine 2 to continue using my controller. I still have my hardware…
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Voucher for s serie
Hello i have buy the s88 mk3 in 06/2025 and i don t have the mail for the free instrument . I was using the €25 subscription and I didn't know you could get a free instrument, and I can't find the email anymore, it's 6 months old. Any issue ?
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Upgrades and drive space
I would like to know for the purposes of saving Disk space, When you upgrade a product does it removes the old version of that product? in order not to take up drive space? In my situation, I have Komplete 13 Collectors edition but I may updrage that to the latest version in the future. I dont want the new install to take…
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Native Access 2 is a hot mess
It just took me a full 28 hours to install my brand new Komplete 15 Collectors Edition, and there are still outstanding issues. I cannot install 2 updates do to the updates failing to start (Enqueing forever, then 'Installer Service' error). Native Access v1 does not even show the updates as available. I am on an operating…
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My products dont show up in native access
my products show up in the my account page on the wesite but not in native access which is showing only 3 random things i want to download the softwares for maschine mk3 and maschine jam